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ZoomSwitch ZMS20-UC USB Headset Switch

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Offers Unified Communications USB Functionality to Wired and Wireless Office Phone Headsets and Handsets

The newest development in ZoomSwitch™ technology, the ZoomSwitch ZMS20-UC™, is optimized for unified communications functionality and provides users even more control over phone and computer communications. Building on ZoomSwitch’s popular ZMS10 technology, the new ZMS20-UC offers an enhanced set of features inspired by the latest trends in business communications.

The current trend towards unified communications in the workplace and at home demands equipment that allows for multi-functionality across a variety of platforms. The popularity of applications such as internet telephony, online music, unified messaging, and voice, video, and web conferencing have increased the demand for a headset or handset to be used seamlessly between a desk phone and computer. ZoomSwitch products provide businesses a great advantage, since it allows them to leverage existing headset technology by expanding functionality without the need for costly hardware replacements.

Innovative ZoomSwitch technology allows users to access phone and computer communications through their existing wireless office headset, corded office headset, or telephone handset, thus eliminating the need for one headset or handset for phone communication and another for computer applications. Users can now seamlessly switch between a desk phone and computer at the touch of a button. The ZoomSwitch provides additional privacy and security in an office setting by giving people the ability to listen to online content and conduct softphone conversations through their headset or telephone handset.

The plug and play functionality of the ZoomSwitch allows the device to be connected to a computer and phone using the supplied USB cable and 4P4C (RJ9) handset cord. The ZoomSwitch is compatible with all major headset brands and models that are made to connect to a telephone handset or headset port (RJ9 jack), and has been tested extensively with Plantronics products. It has been tested to work and sound great with products such as Skype, Microsoft Office Communicator, Cisco IP Communicator, IBM Sametime, Avaya One X, Google Voice, Dragon Naturally Speaking and many more. ZMS20-UC features a Cisco direct connect phone compatibility switch. Plug and play with Windows, Mac and other operating systems.

The ZMS20-UC increases ease of use by including a volume control and mute button directly on the device. Users are now able to control computer volume with a dial on the side of the ZoomSwitch UC. The mute button, conveniently-located on the top of the device, provides the ability to quickly mute the mic.

The ZoomSwitch’s simple design also features a large button to toggle between phone mode and USB (PC) mode, and a bright LED light indicates which mode is in use; red for USB and green for phone.

The ZoomSwitch ZMS20-UC is listed at $74.95 and is widely available for purchase through a variety of telecom distributors, resellers, and online retail outlets.

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