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Dialogic Debuts Hybrid Media Gateways for Unified Communications

Dialogic Debuts Hybrid Media Gateways for Unified Communications

Integrated system serves as VoIP gateway and mediation server in compact footprint

VoiceCon, San Francisco. August 21, 2007– Dialogic Corporation (“Dialogic”), a global provider of world class products and technologies for media and signal processing, announced the imminent availability of a new breed of media gateways for unified communications today at the VoiceCon conference in San Francisco, California.

The Dialogic 4000 Media Gateway Series (aka “DMG4000 gateways”) are a set of integrated systems designed to connect Microsoft Office Communications Server 2007 to existing PBX systems and PSTN networks.

Based on a standard rack-mount server running Microsoft Windows Server 2003, the DMG4000 gateways are in the class of “basic-hybrid gateways” designed to provide both the media gateway function and the Mediation Server role of Office Communications Server 2007. Mediation Server provides PSTN and PBX interoperability, high-fidelity audio via the Microsoft RT Audio Codec, and VoIP security for Office Communications Server 2007. This unique integration of a media gateway subsystem and Windows Server 2003 delivers two key elements of an Office Communications Server 2007 deployment in one easily managed, 1U rack mount device. The Mediation Server software from Microsoft is a required element of an Office Communications Server 2007 deployment with PBX or PSTN integration, and will come pre-installed on the Dialogic 4000 Media Gateway Series.

Since the Fall of 2006, Dialogic, a Gold Certified member of the Microsoft Partner Program, has been actively involved in supplying pre-production versions of its new hybrid gateways to leading enterprise customers and channel partners worldwide for early adoption testing and pilot installations. There has been significant interest and early channel partner engagements have yielded positive feedback.

“We worked closely with Dialogic and Microsoft through the development and release of Microsoft Exchange Server 2007 Unified Messaging last year, and currently with Office Communications Server 2007,” states Tim Bakke, Product Manager for Avtex, Inc. “As a leading provider of end-to-end business communications solutions, we see the arrival of the hybrid media gateway as a means of simplifying and reducing the cost to deploy Microsoft unified communications platform for enterprise customers. We’ve worked with Dialogic products for years, and not only are their gateways easy to use and reliable, but the level of support offered by the Dialogic team is unparalleled. Having tested the combined Dialogic and Microsoft unified communications solution during the beta phase, we anticipate great results for our enterprise customers.”

The DMG4000 Series feature the field-proven and reliable Dialogic Diva Media Boards, Dialogic Diva SIPcontrol software, Windows Server 2003 and the Mediation Server software for Office Communications Server 2007. These elements are integrated in an Intel IP-Network Server featuring high performance 64-bit Dual-Core Intel Xeon 5100 series processors, RAID 1 hard disk subsystem and redundant power supplies, in a very compact 1U rugged design that can be deployed in a data center rack. Planned enhancements and features from Dialogic are poised to be easily installed on these standards based systems. The media gateway sub-system offers dual load-balancing Gigabit Ethernet interfaces towards the IP networks, as well as a choice of either two or four T1/E1 interfaces towards the PSTN or PBX. The two integrated turnkey configurations can support up to 60 or 120 channels of unified communications traffic between legacy networks and the IP network and thus are capable of supporting hundreds of IP endpoints registered to Office Communications Server 2007. Multiple units can be co-located or distributed across a managed IP network as enterprises scale up their unified communications deployments.

“Dialogic is excited to be at the center of the unified communications revolution that the telecom industry and business world is vigorously embracing,” states James Besley, Senior Vice President of Sales and Support for Dialogic. “We have put in place programs to make it easy for our channel partners and end customers to start offering and using our media gateways with the Microsoft unified communication platform. The DMG4000 Series will be a great compliment to our existing media gateway portfolio – unique in the market, and backed by the best training and support programs in the industry.”

Dialogic authorized distributors began taking advance orders for the DMG 4000 gateways from Microsoft channel partners eager to get familiar with the hybrid technology on July 16, 2007. The DMG4000 gateway products are scheduled to begin shipping in September 2007. For more information on these product introductions, or to contact Dialogic sales and support, visit

About Dialogic Corporation
Dialogic Corporation is a leading provider of open systems platforms to both the Enterprise and Service Provider markets. The platforms enable converged communications, allowing service providers, developers and system integrators to deliver services, content and applications using multimedia processing and signaling technologies.

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Headquartered in Montreal, Canada Dialogic and its subsidiaries have over twenty offices worldwide, providing local presence, knowledge and support to serve its customers around the globe. Dialogic’s research and development centers are located in Parsippany, New Jersey; Buffalo, New York; London, England; Dublin, Ireland; and Stuttgart, Germany as well as Montreal.

Information about Dialogic is available at

Dialogic, Diva and SIPcontrol are either registered trademarks or trademarks of Dialogic Corporation or its subsidiaries. Dialogic encourages all users of its products to procure all necessary intellectual property licenses required to implement their concepts or applications, which licenses may vary from country to country.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Xeon are registered trademarks of Intel Corporation. The names of actual companies and products mentioned herein are the trademarks of their respective owners.

About Avtex, Inc
Providing multimedia solutions since 1971, Avtex is an application and systems integration company that designs, deploys and supports unified messaging, contact center, and IP telephony solutions. Avtex provides strategic implementations of inbound and outbound call handling and routing technologies to enhance the business-critical applications of their customers.

Avtex, Inc has a staff of software developers, systems engineers, network engineers, system design consultants, project managers, customer support and field technicians that are trained, certified and specialized in mission critical applications. Avtex is a leading reseller for Interactive Intelligence, Inc. and Avaya as well as a Microsoft Gold Certified Partner. Avtex serves over 650 customers in the United States, Pacific Rim and Europe and is headquartered in Minneapolis with additional offices in Cincinnati, Des Moines, Appleton and Milwaukee.

Information on Avtex is available at


For Dialogic:
Bill Bryant
Director of Marketing

For Avtex:
Jolene Peters
Marketing Director

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