Crutchfield, long regarded as one of the most respected names in American consumer electronics retailing, officially announced today its expansion into the Canadian market with a new catalogue, online selection at www.crutchfieldcanada.com, and helpful articles and videos at www.crutchfieldadvisor.ca.
Crutchfield brings more than 33 years of experience to Canada in helping consumers choose, use and enjoy consumer electronics. The Crutchfield catalogue and website are widely recognized as respected authorities on car and home entertainment products — both have won multiple awards for quality, design, and usefulness.
CrutchfieldCanada.com currently includes more than 1,000 items, including TVs, home audio/video products and accessories, and car audio/video gear. Throughout 2007 and beyond, the company will be adding digital cameras, personal audio and more to CrutchfieldCanada.com. All prices are in Canadian dollars and all products will ship directly from a warehouse in Mississauga, Ontario (eliminating additional tariffs). Most orders will be processed in 1 to 2 days. All purchases will also be backed by Crutchfield’s award-winning customer service and free lifetime technical support.
The CrutchfieldCanada website will feature the exclusive “Crutchfield Car Selector” shopping tool, which lets users sort car stereos and speakers for the best fit for their exact model car. The vehicle database includes more than 10,000 makes and models, and covers the majority of all Canadian cars. Canadian users can also research their purchases at an all-information website, www.crutchfieldadvisor.ca, which contains over 650 shopping guides, explanatory technology articles, how-to videos, glossaries, answers to frequently asked questions, and guides on installing products.
“We are making a concerted effort to expand very carefully into the Canadian market to ensure that we offer the same dedication and support we have become known for over the past 33 years in the United States,” Crutchfield added,” said Bill Crutchfield, founder and CEO.
About Crutchfield Corporation
Crutchfield Corporation, which celebrates its 33rd anniversary in 2007, is an integrated marketer (catalogue, call centre, and Internet) of consumer electronics products. Since its introduction in 1974, the Crutchfield catalogue has been a respected authority on car and home entertainment products, winning multiple awards for quality, design, and usefulness. Crutchfield’s Sales, Customer Service and Technical Advisors are noted for their high integrity, product expertise, and technical support. They are available by toll-free phone, e-mail, and live online chat. CrutchfieldCanada.com offers a convenient, full-service shopping destination to buyers of car and home audio/video products. A complementary, all-information website, CrutchfieldAdvisor.ca, provides non-biased information, expert reviews, how-to videos and installation guides about electronics. Crutchfield was the first vendor-authorized audio/video retailer on the Internet and has been recognized for call centre operation customer satisfaction excellence under the J.D. Power and Associates Certified Call Center ProgramSM. It is also one of only two retailers to have won BizRate’s coveted “Circle of Excellence” award seven times.
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