Free, One-Click Wi-Fi Arrives at all U.S. company operated Starbucks stores on July 1, 2010
Recognizing the need for a better in store Wi-Fi experience, Starbucks will turn on one-click, free Wi-Fi through AT&T in all U.S. company operated stores on July 1. Also, free Wi-Fi will not require a registered Starbucks Card for access.
Building on the Wi-Fi update, Starbucks also revealed plans for a new online customer experience called the Starbucks Digital Network, in partnership with Yahoo!, which will debut later this fall. This online experience — available only in U.S. company operated Starbucks stores — will be unique in its content offerings, allowing customers free unrestricted access to various paid sites and services such as wsj.com, exclusive content and previews, free downloads, local community news and activities, on their laptops, tablets or smart phones.
Driven by Digital Ventures, a new business unit within Starbucks led by CIO and General Manager, Digital Ventures, Stephen Gillett, the Starbucks Digital Network in partnership with Yahoo! opens up a uniquely valuable customer experience, while at the same time appeals to leading online content providers and provides a new channel for customer engagement. Launch content providers will include, among others, iTunes, The New York Times, Patch, USA TODAY, The Wall Street Journal, Yahoo! and ZAGAT.