Dialogic adds SIP call control to Diva telephony board range

Dialogic adds SIP call control to Diva telephony board range

Series of software enhancements adds additional value to existing products — Standard PCI form factor telephony boards become TDM/IP gateway systems

CeBIT, Hanover, Germany. March 15, 2007– Dialogic Corporation (“Dialogic”), a global provider of world class products and technologies for media and signal processing, announced today a series of software enhancements for its Diva range of telephony boards, including new versions of Diva device drivers, the software development kit (SDK) for Windows and Linux operating systems, and Diva soft SS7. As a major enhancement, developers can now use Diva SIPcontrol software to natively integrate Diva telephony boards into open, standard SIP (RFC 3261) based environments. This way customers can SIP-enable legacy TDM applications by re-using existing Diva hardware and at the same time reduce the cost and effort of integration as no programming to local application programming interfaces (APIs) is required anymore as a result of Host Media Processing (HMP) interoperability.

The following Diva software components are part of this release:

Diva SIPcontrol v1.5
Diva SIPcontrol turns any Diva telephony adapter into a SIP-enabled TDM/IP gateway system. It supports a variety of TDM protocols and interfaces, ranging from Analog over ISDN and Q.SIG with BRI and PRI interfaces to E1/T1 digital variants. Call control information from the Diva telephony board is translated into SIP messages while voice channels are converted into IP packets and streamed via the RTP protocol. Diva SIPcontrol also supports DTMF collection/generation according to RFC 2833 and fax over IP according to T.38.
Diva SIPcontrol v1.5 will be made available as a software download and is licensed so that up to eight channels per system can be used free-of-charge. Additional channel licenses are commercially available in steps of 30, 60 and 120 channels.

Diva Software Suite v8.3
With this enhanced set of device drivers all Diva telephony boards can be operated in 32-bit and 64-bit Windows and Linux based systems, offering industry standard CAPI programming interface. As a major edition, this release supports a new 2-port low-profile PCI form factor analog telephony adapter, Diva Analog-2P as well as PCI-Express variants of Diva ISDN PRI boards. For E1 deployments in Brazil, Mexico, Philippines, Thailand and Indonesia protocol support for E1 lines using R2MF is now included. Finally Diva Software Suite v8.3 now supports event logging so that Windows-based systems can use Microsoft Operations Manager (MOM) for checking system integrity. Diva Software Suite v8.3 is available free of charge and can be downloaded from the Dialogic web site.

Diva SDK v4.5
The Diva SDK offers high level functions for easy and fast application development, ensuring independence of the underlying communications platform (TDM or IP) as well as the operating system (Windows or Linux). It offers developers a choice of modern and effective programming environments such as Visual C#, Visual Basic .Net, C and C++. The latest version 4.5 of Diva SDK offers improvements in the area of tone and DTMF handling delivered as ActiveX components. Further there are enhancements for fax processing in JPEG and TIFF format. Diva SDK v4.5 is available free of charge and can be downloaded from the Dialogic web site.

Diva softSS7 v1.5
Diva softSS7 entirely abstracts SS7/ISUP call control from the application. In this way developers can use Diva APIs (CAPI and Diva SDK) in combination with Diva PRI/E1 boards for the implementation of SS7 applications. The latest version 1.5 adds enhancements to the SS7 management and supports SS7 blocking and unblocking of channels according to ITU-T ISUP specifications. Additional information elements are supported and allow a more seamless integration with existing SS7 deployments, including support for charging information via application transport mechanism (APM). Diva softSS7 v1.5 is a license fee based software option which can be purchased in combination with Diva PRI/E1 adapters.

“Dialogic and Voxtron have enjoyed a reliable partnership for years,” states Ralf Muhlenhover, Managing Director for Voxtron GmbH. “As a leading international provider of media processing and signaling products, Dialogic provides the building blocks for Voxtron solutions which are widely deployed in Call Center and Contact Center environments.” “We are enthusiastic to go to market with new Dialogic product, particularly exciting are SIPcontrol and SoftSS7 which will allow Voxtron to further address the needs of our chosen markets.”

“The software enhancements and new offerings for the Dialogic Diva media resource board product lines are great news for our customers,” states Jim Machi, Vice President of Marketing for Dialogic. “Not only do they provide significant enhancements across the Diva product lines, but they also enable a whole range of SIP gateway sub-systems that can support emerging SIP applications in the enterprise, and interoperability with Dialogic Host Media Processing software on the same server as well.”

For more information on these product introductions, or to contact Dialogic sales and support, visit www.dialogic.com.

About Dialogic Corporation
Dialogic Corporation is a leading provider of open systems platforms to both the Enterprise and Service Provider markets. The platforms enable converged communications, allowing service providers, developers and system integrators to deliver services, content and applications using multimedia processing and signaling technologies.

Dialogic was formed when Eicon Networks Corporation completed its acquisition of Intel Corporation’s Media and Signaling business and simultaneously announced that Eicon’s name would change to Dialogic Corporation.

Headquartered in Montreal, Canada Dialogic and its subsidiaries have over twenty offices worldwide, providing local presence, knowledge and support to serve its customers around the globe. Dialogic’s research and development centers are located in Parsippany, New Jersey, Buffalo, New York, London, England, Dublin, Ireland and Stuttgart, Germany as well as Montreal.

Information about Dialogic is available at www.dialogic.com

Dialogic, Eicon Networks, and Eicon, are either registered trademarks or trademarks of Dialogic Corporation or its subsidiaries. The names of actual companies and products mentioned herein are the trademarks of their respective owners. Dialogic encourages all users of its products to procure all necessary intellectual property licenses required to implement their concepts or applications, which licenses may vary from country to country.

About Voxtron
Voxtron is an international group specialized in Contact Center software, based on a very strong IVR background. Voxtron is headquartered in Belgium, with offices in Germany, The Netherlands, India, Hong Kong and Thailand. Voxtron’s goal is to make the communication between companies and their customers both efficient and agreeable. The way incoming calls, faxes and e-mails are handled is crucial in creating a professional company image.

CONTACTS

For Dialogic:
Bill Bryant
Director of Marketing
503-206-4492
Bill.Bryant@Dialogic.com

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