Connect with us

Hi, what are you looking for?

New Products

Newegg to Offer Extended Warranties for Online Purchases

Service Net Signs Agreement with Online Retailer Newegg.com; To provide extended-warranty coverage for PC, consumer-electronic products

JEFFERSONVILLE, Ind, Aug. 19, 2005 – Service Net, LLC. has signed an agreement with Newegg.com to offer extended warranty and replacement contracts on computer, computer peripheral, and consumer-electronic products sold through the online retailer.

Newegg.com customers will have the option of purchasing replacement and extended service contracts from Jeffersonville-based Service Net on a wide range of products available through http://www.newegg.com, including PCs and peripherals, stereo equipment and digital cameras. The contracts will cover products for up to three years, and include optional additional accidental damage protection for items like digital cameras, laptops, personal digital assistants and more.

“As a leading e-marketer, Newegg.com is always looking for ways to add value to our various product lines for our customers,” said Howard Tong, Senior VP, sales and marketing. “We post detailed product information, videos, how-to’s and peer reviews of the products at the site, as well as providing opportunities for consumers to find community interaction. We see extended product warranty coverage as an important way to enhance buying appeal to our 400,000-plus daily site visitors.”

Service Net expects that Newegg.com’s high-traffic website, coupled with their excellent presentation of service offerings, will produce a very favorable response in a relatively short period of time. The agreement with Service Net provides Newegg.com with extended-service contract coverage for such products beyond the original manufacturer’s warranty. “We’re pleased to be able to provide a new value-added feature to support Newegg.com product lines,” said Jeff Oldenburg, vice president of marketing and business development for Service Net. “With Newegg.com, we’ve added yet another of the nation’s top online retailers under the Service Net umbrella.”

Newegg.com – one of the 400 most-visited Web sites in the United States and based in City of Industry, California – offers the widest product selection of information technology and consumer-electronic brands in the industry.

The fully insured and transferable Service Net service contract benefits include 24-hour/7-day customer telephone support and on-site service, where available. Additionally, Service Net will manage claims processing, service dispatch and a nationwide network of qualified technicians to perform needed service.

Newegg.com joins CDW, PC Connection, PC Mall, and Crutchfield as some of the nation’s largest technology products retailers and resellers to have contracted with Service Net to provide warranty and service administration.

About Service Net
Service Net (http://www.servicenet.com) is a service-management company that creates, markets and administers warranties and service contracts, and creates loyalty programs for manufacturers, retailers and distributors of durable goods, including consumer electronics, home appliances, PC and peripheral products, power tool equipment, as well as HVAC, and lawn and garden equipment. The company provides service contract underwriting and marketing, customer-telephone support and claims processing, and manages and dispatches a network of qualified technicians to service a product when necessary. The company is headquartered in Jeffersonville, Ind., and maintains sales offices in Atlanta, Denver, Hartford, Conn., and Irvine, Calif.

About Newegg.com
Newegg.com is an e-marketer – an online computer, consumer electronics and communications product superstore – offering the widest product selection of IT brands and CE brands in the industry. At Newegg, consumers can find product information, how-to’s, customer reviews and opportunities for community interaction.

Founded in 2001, Newegg has more than 3 million registered customers and 900 employees globally. Newegg is headquartered in City of Industry, Calif. For more information, visit http://www.newegg.com.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Advertisement

Our Reviews

DACs

Another Dongle DAC? The $49 Periodic Audio Rhodium DAC and $299 Nickel amplifier offer fantastic sound quality with new and legacy devices.

Over-Ear Headphones

Are the $150 HiFiMan HE400se the best affordable full-range headphones right now? With the right Dongle DAC, they might be the best bargain in...

Earbuds & In-Ear Headphones

Does the competition have something to be worried about? The Fir Audio VxV IEMs deliver a sonic performance for $999 that will make more...

Preamplifiers

While not inexpensive, the Chord Huei phono preamp delivers so much performance from your favorite cartridge that you may swear off digital.

Over-Ear Headphones

How does the HEDD HEDDphone measure up to the competition? Our comprehensive review of these very unique headphones. The Empyrean have a new challenger.

Digital Music Systems

$129 hi-res audio digital music streamer supports Spotify, Qobuz and TIDAL at up to 24-bit/192kHz resolution.

You May Also Like

Advertisement

ecoustics is the unbiased resource for the latest technology news, coolest gadgets, and best consumer electronics. Plus get product reviews, roundups and deals from all over the web on everything electronic. Read more



Copyright © 1999-2021 ecoustics | Disclaimer: ecoustics may earn a commission when you buy through links on our site.