New program provides superior service and enhanced customer benefits
As part of an ongoing commitment to provide best-in-class support to its valuable customers, Sharp Electronics Corporation, the U.S. subsidiary of Sharp Corporation, a worldwide leader in flat-panel Liquid Crystal Display Televisions (LCD TV), is introducing the AQUOS Advantage(SM) program. This free program will provide an enhanced experience for customers who currently own or purchase a 42-inch or larger Sharp AQUOS LCD TV. Customers will be provided expanded customer support, priority repair services and a personalized homepage with comprehensive information about their AQUOS product.
Sharp created the AQUOS Advantage program after extensive research with consumers across the country revealed the service offerings and premium service levels that customers valued most throughout the product ownership lifecycle.
“After thorough analysis, we developed a program that ensures our large-screen AQUOS LCD customers receive the services that meet their specific needs,” said Charles Schaefer, Senior Vice President, Services and Solutions Group, Sharp Electronics Corporation. “The AQUOS Advantage program gives the customer a premium level of service befitting a premium product such as a large screen AQUOS LCD TV.”
Program Details
New and existing customers can activate their membership by registering online at http://www.sharpusa.com/aquosadvantage or by calling a dedicated toll-free number 1-87-SEE-AQUOS. Large screen LCD TV customers who have already registered with Sharp are automatically enrolled in the AQUOS Advantage program and do not need to reregister. Program members will benefit from exclusive access to AQUOS Advantage Advisors with expertise in initial product setup, maximizing the quality of picture and sound, and finding the right solution for each customer’s support needs. For added convenience, customer support hours for AQUOS Advantage members have been extended.
Members will also receive priority repair services, including next business day scheduling and expedited service visits. If a television is removed for repair, the customer may be provided with a loaner TV until the repair is complete.*
A password-protected personalized homepage will provide AQUOS Advantage members with comprehensive information about their products. In addition, special promotions for extended warranties, installations and accessories will be made available exclusively to AQUOS Advantage members. New benefits will be added in the future.
About AQUOS
All Sharp AQUOS models feature Sharp’s proprietary Advanced Super View (ASV) LCD panels with Black TFT low-reflection coating to dramatically reduce glare, so they can be placed anywhere – even near windows, doors or other light sources. The units also offer 176-degree viewing angles, enabling consumers to watch TV clearly from anywhere in the room, as well as extremely high contrast for blacker blacks and clear, vivid pictures, and high brightness with exceptional color clarity. The stylish designs fit seamlessly into any decor, and the detachable table stands and side or bottom speakers allow the televisions to be installed in a variety of design scenarios, including wall mounting.
For more information on Sharp’s full line of Liquid Crystal Televisions, contact Sharp Electronics Corporation, Sharp Plaza, Mahwah, N.J. 07430, or call 800-BE-SHARP. For online product information, visit Sharp’s Web site at sharpusa.com or for information about the AQUOS Advantage program, visit sharpusa.com/aquosadvantage.
Sharp Electronics Corporation is the U.S. subsidiary of Japan’s Sharp Corporation, a worldwide developer of one-of-a-kind home entertainment products, appliances, networked multifunctional office solutions, solar energy solutions and mobile communication and information tools. Leading brands include AQUOS Liquid Crystal Televisions, 1-Bit™ digital audio products, SharpVision projection products, Insight Microwave Drawers, and Notevision multimedia projectors. For more information visit Sharp Electronics Corporation at http://www.sharpusa.com.
AQUOS is a registered trademark of Sharp Corporation.
* Available in select geographic locations
