Connect with us

Hi, what are you looking for?

New Products

Tools For Health, Inc. TFH Becomes LiveVox, Inc. and Expands into New Markets

SAN FRANCISCO, CA- June 13, 2006- LiveVox, Inc., formerly Tools For Health, Inc. (TFH), a voice solutions company providing hosted and tailored voice applications, today announced its name change at the Call Center Week conference. Having specialized in inbound and outbound dialing for the healthcare industry, LiveVox, Inc. has expanded by providing contact center solutions across all industries, both domestic and international.

“The initial goal of our company was to provide outbound collections solutions for the healthcare industry,” said Louis Summe, president and chief operating officer of LiveVox. “Our success in healthcare put us in a unique position. Through our exposure to the entire contact center process, we saw a need for a tailored contact center solution across all industries. Until now, companies were either required to build their own solution or apply a generic hosted solution that sacrificed meeting their customer’s specific needs. Our name change better reflects our capabilities across all markets.”

Founded in 1999, LiveVox has already established itself as a provider of in- and outbound dialing solutions. With its focus on inbound and outbound voice applications, LiveVox is now able to offer customers a complete, end-to-end call center solution.

About LiveVox, Inc.
LiveVox, Inc. is a voice solutions company, providing hosted and customizable tailored voice applications. LiveVox’s proprietary technology enables for extremely rapid call center deployment and real-time business updates as needed vs. the lengthy time-frame call centers encounter when dealing with traditional, premise-based hardware and software systems. LiveVox customers experience an average cost-savings of 50% and realize 100% – 900% returns on investments through reduced toll free and fixed T1 costs, improved agent efficiency and pay-as-you-go pricing, with no monthly minimums or up-front costs. For more information, please visit www.livevox.com.

LiveVox, Inc., the LiveVox logo, LiveVox Portal and Virtual queue are trademarks or registered trademarks of LiveVox, Inc. All other trademarks are the property of their respective owners.

###
Media Contacts
Keith Larson
LiveVox, Inc.
T: 610-639-1760
klarson@livevox.com

Advertisement. Scroll to continue reading.

Pauline Shiu
MRB Public Relations, Inc.
T: 732-758-1100
pshiu@mrb-pr.com

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Advertisement

Our Reviews

Bookshelf Speakers

The new Lumina collection brings the artistry of Sonus faber loudspeakers to a much wider audience for a lot less money.

Reviews

BDI sets a high bar with another modern media console designed to conceal all your electronics and a sound bar in an elegant ventilated...

Reviews

Nobody needs to be reminded that the past four months have taken a toll on our collective psyches; being quarantined for months in New...

LG Electronics

The LG Tone Free Earbuds with Meridian technology include a unique UV-light disinfecting wireless charging case and are undeniably better sounding than AirPods.

LG Electronics

A go-anywhere portable wireless speaker with multi color lighting effects that leaps to the top of its class thanks to Meridian Audio technology.

Computers

Rock solid adjustable motorized standing desk that raises or lowers at the touch of a button. Budget priced at only $379.

You May Also Like

Amazon

Arriving late-2020, Amazon's 3rd generation Echo Show 10 improves sound quality, automatically rotates and has a sliding shutter switch to block the camera.

Amazon

All-new Amazon Echo smart speaker offers improved sound quality and faster Alexa responses in a fun new spherical shape.

Bookshelf Speakers

The new Lumina collection brings the artistry of Sonus faber loudspeakers to a much wider audience for a lot less money.

New Products

The just-released model CT-2 completely-passive tabletop vibration isolation platform, from Minus K Technology, with no air or electric power required, represents the latest state-of-the-art...

Advertisement

ecoustics is the unbiased resource for the latest technology news, coolest gadgets, and best consumer electronics. Plus get product reviews, roundups and deals from all over the web on everything electronic. Read more



Copyright © 1999-2020 ecoustics | Disclaimer: ecoustics may earn a commission when you buy through links on our site.