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RTI Broadens Technical Support

Expanded Tech Support Hours Reinforce “Committed to Custom” Initiative

EDEN PRAIRIE, MN –April 30, 2007 — Remote Technologies Incorporated (RTI), the leader in innovative home system control solutions, is now offering extended tech support hours as part of its “Committed to Custom” initiative. The new hours of operation will be from 8am to 6pm CST. Previously they were 9am-5pm CST. C2C or “Committed to Custom” highlights RTI’s devotion to the custom installation market. RTI is a stand-out among a handful of remote control lines designed for and sold exclusively to custom installers.

“We are extending our current tech support hours to better serve our dealers nationwide,” stated Pete Baker, vice president of sales and marketing for RTI. “As part of our C2C pledge, expanding our service hours supports our commitment to customer service and being there for our dealers when they need us.”

RTI has always strived to be its dealers’ #1 partner. RTI cements this partnership with its focus on designing solutions for the custom installation market and selling those products exclusively through trained custom professionals. Furthermore, RTI’s TheaterTouch Designer Programming Software, which is used to program all of the products in the line, is only available to trained dealers. The company’s broad product line, highly revered programming software and its protected sales channel make RTI the perfect control system line for any professional custom installation firm.

Now, through C2C, this message has truly come to the forefront and will shape the way RTI will evolve in the residential, commercial and transportation markets. The new RTI tech service hours go into effect as of today.

Talking Points:
• RTI extends tech support hours as part of “Committed to Custom” initiative.
• The new hours of operation will be from 8am to 6pm CST.
C2C or “Committed to Custom” highlights RTI’s commitment to outstanding customer service and being its dealers #1 partner.

About Remote Technologies Incorporated

Remote Technologies Incorporated (RTI) is a technology-driven company headquartered in Eden Prairie, Minnesota, that specializes in developing and marketing innovative home theater control products. Founded in 1992 with a focus on the custom home installation market, RTI has become the leader in creating wireless control solutions that solve the foremost challenges facing electronic systems installers.

RTI’s guiding passion is centered about making any size home theater or other electronic system simple and pleasant to use. The company’s design philosophy emphasizes an intuitive and enjoyable experience of its award-winning products, from its universal system controllers, to signal storage and processing devices, and PC programming software.

For additional information on RTI and all its innovative products please visit

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