Connect with us

Hi, what are you looking for?

New Products

KARVY Global Services Becomes First BPO and KPO Provider to Offer Immediate Measurement Capabilities

Media Contacts:
Janine Savarese
MRB Public Relations
732-758-1100 Ext. 103
jsavarese@mrb-pr.com

KARVY Global Services Becomes First BPO and KPO Provider to Offer Immediate Measurement Capabilities

Partnership with MetrixLine Enables Instant Outsourcing Measurement for all of KARVY Global’s Clients

Hyderabad, India and San Francisco, CA — (June 12, 2006) — KARVY Global Services Limited, the Business and Knowledge Process Outsourcing subsidiary of KARVY, the largest integrated financial services institution in India, today announced the availability of online, immediate process metrics and measurement capabilities for outsourced Client processes. KARVY Global is the first outsourcing services provider to provide its Clients with instant process metrics and measurement.
As a result of a partnership with MetrixLine, KARVY Global Clients will have immediate access to view and track their outsourced processes through KARVY Global’s secure Client Portal. MetrixLine’s proprietary web-based technology extracts disparate, distributed data from multiple data stores and builds immediate metrics, benchmarks, baselines, proactive analysis, scorecards and trend comparisons. The service, offered without charge to all KARVY Global Clients, is operated within the secure KARVY Global Services technical infrastructure (ISO 27001-2005 certified).
“Measurement has historically been one of the major challenges facing the outsourcing industry,” said ARthur Flew, CEO of KARVY Global Services. “We wanted to provide our Clients with a tool that not only ensures that performance and deliverables are being met, but are analyzed and presented in a way that provides important business intelligence for our Clients.”

MetrixTrack delivers instant process metrics that aid strategic decisions and operational decisions. The platform automates this entire data-to-metrics process through its developed Metrics IP and MetrixTrack platform, hence helping its Clients to instantly and effectively define and track processes with minimum effort.

About KARVY Global Services

KARVY Global Services is the Business Process and Knowledge Process Outsourcing subsidiary, of KARVY, the largest integrated financial services institution in India. KARVY is ranked in India as the number one registrar, the number two depository participant, one of the top five brokers and the number five investment bank.

As the first third party Indian BPO to receive its ISO 27001-2005 certification, KARVY Global Services provides a full range of Finance and Accounting Outsourcing (FAO — Accounts Payable, Accounts Receivable, Billing, GL Services, Purchasing, Reconciliation, Fixed Assets) Transaction Process Outsourcing (TPO — Back Office Processing for a range of industries including Insurance and Healthcare), Knowledge Process Outsourcing (KPO — Research and Analytics), Human Resources Outsourcing (HRO — Payroll Processing, Benefits Administration, Records Management, Compliance Reporting), and Voice and Technology Support Services (VTO –Inbound and Outbound Call Center Services, Helpdesk Support, Technology Development and Application Hosting).

Headquartered in Hyderabad, India, with three global delivery centers in Hyderabad, KARVY Global Services also has business development offices in New York, Los Angeles, San Francisco, Toronto, London, and Zurich. Additional information on KARVY Global Services is available at www.KARVYGlobal.com.
###

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Advertisement

Our Reviews

Over-Ear Headphones

Portable USB DACs are a new category that can take well regarded headphones from Meze Audio and Audeze to the next level when listening...

Integrated Amps & Stereo Receivers

Music listeners are living in the golden age of Hi-Fi. The $1,595 Rotel A14MKII Integrated Amplifier is proof positive of that reality.

Integrated Amps & Stereo Receivers

An amplifier that has flown under the radar for far too long. The Vincent SV-737 Integrated Amplifier is the real deal.

Reviews

$200 for a soundbar with Dolby Atmos? Does the Monoprice SB-300 Soundbar deliver the sonic goods or fall flat on its face?

Earbuds & In-Ear Headphones

$99 true wireless earbuds are worthy of consideration thanks to long battery life, app tuning and firmware upgradability.

Reviews

Looking for a serious taste of moving coil phono magic? The Sumiko Blue Point No.3 might be the affordable cartridge you need.

You May Also Like

Advertisement

ecoustics is a hi-fi and music magazine offering product reviews, podcasts, news and advice for aspiring audiophiles, home theater enthusiasts and headphone hipsters. Read more

Copyright © 1999-2021 ecoustics | Disclaimer: We may earn a commission when you buy through links on our site.