Connect with us

Hi, what are you looking for?

A/V Furniture & Accessories

Universal Remote Control Appoints Two Custom Installation Veterans to Key Positions


Mitchell Klein Named URC’s First Director of Research and Market Development, and James Novak Named Senior Product Manager

HARRISON, NY, Aug. 28, 2007 — Universal Remote Control, Inc., the leader in control system design and manufacturing for home and professional entertainment systems, has announced the appointment of Mitchell Klein to the newly created position of Director of Research and Market Development, and James Novak as Senior Product Manager.

“We’re delighted to welcome these two industry veterans,” said Doug Cole, URC Senior Vice President and General Manager. “Combined, they bring to URC nearly 40 years of experience in the custom installation arena, and a breadth of judgment that would be hard to duplicate.”

As Director of Research and Market Development, Mr. Klein will be responsible for identifying new product and technology opportunities for URC and its dealers, and for providing the necessary research, intelligence and interpretation as new concepts are developed into finished products. A member of URC’s product development team, he will be working closely with the marketing and sales teams to help establish and drive sell-through.

Mr. Klein comes to URC from his role as a founding partner of StayTuned, a strategic and tactical consultancy for manufacturers in the Custom Installation channel. Earlier, he served as President and CEO of Media Systems, where he reinvented the traditional retail business model, pioneering today’s custom installation industry. During his 15-year tenure, Media Systems was consistently among the industry’s top-grossing custom installation firms, and earned more than 22 industry awards, including awards as the inaugural CEDIA/CEPro Dealer of the Year in 1996, and the CEA/TechHome Mark of Excellence Dealer of the Year in 2001.

Mr. Klein also served twice as President of CEDIA, where he’s credited with such successful initiatives as launching CEDIA’s certification program, creating its Management Conference, establishing the Government Affairs initiatives, and building the educational programs. Earlier, as CEDIA Treasurer, he established fiscal planning discipline, and implemented a comprehensive, accountable budget process.

Mr. Klein, in addition, has successfully helped to pre-empt proposed state legislation disadvantageous to CEDIA members, and continues to chair the critical committee monitoring this situation. As a class instructor, he has been delivering high-impact content to full classrooms since 1990. He also frequently contributes written articles to industry media, and is widely sought after as an industry spokesman and instructor.

Mr. Novak, as Senior Product Manager, will work to integrate the many segments of the custom installation market into a strategically focused whole, maximizing the value of URC products by coordinating the engineering of new products with an understanding of market needs. He will also oversee all aspects of products and services to create and deliver superior customer satisfaction.

Mr. Novak is a hands-on veteran with nearly 20 years experience in manufacturing, product management, system design, programming, custom installation, and retail and custom sales. Prior to URC, he served as a Product Manager for Niles Audio, leading a team of engineers and designers that delivered an award-winning product line. Earlier, he served as Regional Director of Custom Installation for a group of 16 Tweeter retail store locations, and as Director of Custom Installation for United Audio Centers in Chicago, where he restructured the Custom Installation division.

About Universal Remote Control, Inc.
Headquartered in Harrison, New York, Universal Remote Control, Inc. is a world leader in the design, engineering, manufacture and distribution of high-quality remote control devices. Since its establishment in 1991, the company has become highly regarded by consumers and professionals alike, and won numerous industry awards. It supplies millions of remote controls each year to consumers around the world through four primary distribution channels: consumer retail, custom professional, subscription broadcast and OEM.

Over the years, clients have included many leading high-end audio and video manufacturers, and consumer electronics and subscription broadcast companies, including Adcom, B&K, Bright House, Cablevision Systems Corp., Charter Communications, Comcast, Crestron, Denon, Faroudja, Harman/Kardon, Klipsch, Krell, Lexicon, McIntosh, Motorola, NCTC, Rotel, Parasound, Polk Audio, Time Warner Cable, Toshiba, Xantech and Zenith.

Advertisement. Scroll to continue reading.

Universal Remote Control products are manufactured in Asia and North America in factories that meet rigorous CE, ISO 9001, ETTS, IQNET and TQM certification requirements. For additional technical information, please visit

# # #


Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *


You May Also Like


ecoustics is a hi-fi and music magazine offering product reviews, podcasts, news and advice for aspiring audiophiles, home theater enthusiasts and headphone hipsters. Read more

Copyright © 1999-2024 ecoustics | Disclaimer: We may earn a commission when you buy through links on our site.

SVS Bluesound PSB Speakers NAD Cambridge Audio Q Acoustics Denon Marantz Focal Naim Audio RSL Speakers