Ideons, a part of Stesalit group, which provides IT solutions and services towards each and every segment of industry with specialization in BPO health care and pharmacy operations. Ideons, serve its giant services and solution to worldwide but they understand the needs of US based physician and hospitals in depth, provided that ideons, manage itself to frame a team of expertise of professionals to serve better result against clients requirement thus satisfaction of requirement control cost effectiveness of delivery as well. Ideons major operations done in North America, Europe and India with the strength of 1000 professionals.
Ideons divide its operation mainly in four parts:-
1)Health care Payers
2)Health care Provider
3)Mortgage and Banking
4)Software Development
1) Health care Payer – Ideons a leading service provider in EDI and clearinghouse which reduce the cost of delivery, phone calls, pre-processing charges. In short ideons EDI service focus on mainly automated the requirement and add whole process in one pipeline for betterment. HIPAA, the only tool through which it serve better format relates to EDI. Ideons serve worldwide but major focus on US and europe thus to manage the team in professional manner. For this they have created a specific client training programme which leads them to take decision under critical situation in claims adjudication. This client training programme let their professional to do authorization service as well i.e. Disclosing of statement, revoking of expired statement. All above services govern under HIPAA rules and regulation which urge to perform better.
2) Health Care Provider – deons, provides medical billing service as well which basically improving turnaround time. For above service Ideons outsourcing access your billing software remotely which also following the security guideline issued by HIPAA. Ideons serve mainly Claim submission, Payment posting and Collection of bills through there highly trained professionals. Ideons, not only do the collection of bills and claim settlement but it also provide through capable EMR solution software, Maxitranz, which established itself among thousands physicians in USA and Australia and brings in the rare combination of user friendliness and single web based work flow.
3) Mortgage and Banking – Ideons spread its wings toward loan administrative service as well. It provides back-office support in full range of loan servicing functions. Ideons understand the critical needs of clients and through robust loan and management system its helps and ensure data integrity, quality control and efficiency. Apart from that Ideons also perform capacity and cost challenges for the title and settlement industry. It perform its closing of title and settlement service through subsidiary company based in US and Canada.
4) Software Development – Ideons, not only a BPO service oriented group but it has a fruit full expertise in application development, web designing, Database development, system integration and administration as well. Under the web development process it has registered a massive growth and expecting around 20% more in upcoming years. Ideons carry an expertise web developers team who are able to execute any kind of web query based on there talent and knowledge.
Address –
J1/5, Block — EP Sector — V
Salt Lake, Kolkata — 700091
West Bengal.
Phone – +91-33-23572661
Fax – +91-33-23572604
Email – sales@ideons.com
Author,
Amit Kumar Gupta
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