Do not return your product without first contacting the Repair / Warranty department 760-271-6175. Any product returned to us without authorization will not be repaired or replaced and will be shipped back at the customers expense.
As of May 1st 2007, The Viewsat comes with a 2 year warranty. Please note that the customer may be liable for the shipping cost related to the repair or replacement of any unit.
Tech Support Contact 760-754-9880 (Option 4) during normal business hours of 9am to 5pm PST or email tech support at [link removed].
US Repair / Warranty issues Contact [link removed] or call 760-271-6175
>>The RMA form below must be completed and included with returned product.<<
DOWNLOAD AND PRINT > Return Merchandise Authorization Form
[link removed]
IMPORTANT > We do not provide or condone the use of third party software. Using third party software may be illegal and void product warranty. Do not email or call asking about DN, DTV, etc. Our satellite receivers are designed and intended for 100% legal use only. We will refuse sale to anyone whom we believe intends to use our product illegally or sell our products for illegal use.