The Video connector to my Bose 321 came undone at the back. I need to open up the case and solder it back on.
Anyone knows how to open the DVD case ? I looked at the bottom, it must have recessed clips/catches on inside. I don't see any exposed screws on the outside.
I need help in opening the case. The Bose technical support people want me to send it in, I don't thing I want to do that. -Chris
I can't play DVD's on my bose 321. The jack came off the back end.
I was able to pry it open.. destroys the case with scratches and nicks all around and a catch broke off. The insides are secured by a metal brace that has to be bent out of shape to get to the electronics underneath. It's secured in a manner that you'll break a few parts trying to undo em all.
I talked with the customer support, they want $120 + shipping to fix it.
Needless to say. I'm not buying another Bose ever. This thing is a piece of junk.
I'm a grand in the hole, it lasted less than a year. You'd think anything costing a grand would last five. It's now a CD player and I hate it. I feel ripped off . I'll never ever buy another bose ever again.