Viewsat EXtreme just displays 0000

 

New member
Username: Bes2800

Post Number: 1
Registered: Sep-06
Can anyone help me please. I recently bought a viewsat extreme vs2000. I flashed is with the Aug flash file and things were working great until I flashed with Sep 5 file. Now my reciever is displaying 0000 but does not respond on any buttons on STB or remote.

I tried flashing factory but no luck. All flash complete with ENd and a reboot that takes me to 0000 display.

Seems like I cant even turn on the reciever as it is always 0000 on display.

Please help.

thanks
 

Gold Member
Username: Evadelparaiso

Puerto Rico

Post Number: 2070
Registered: May-06
Try running the bin again, and do not disconect until you will be sure that the bin its finished.
Step-by-Step instructions for configuring your new VIEWSAT Xtreme
** Revised August 29, 2006 ** -- Warning added

***** IMPORTANT ******

Some customers are connecting their receivers to the satellite dish / TV incorrectly. THIS IS VERY DANGEROUS and will DESTROY YOUR RECEIVER. PLEASE REFER TO YOUR "USERS MANUAL" that comes with each receiver, page 9 for correct hookup instructions. FAILURE TO DO THIS WILL RESULT IN YOUR WARRANTY BEING VOIDED.

***** IMPORTANT ******

We assume a very basic understanding of navigating around your computer and a basic understanding of how your computer is organized. If you have no knowledge, we recommend you contact someone experienced with computers to follow these instructions and teach you. Everyone is at a different level of understanding, making it very difficult to write instructions that are accurate, and brief.

We recommend running the GUIDED TOUR that is included with EVERY copy of WINDOWS 95, 95, ME and XP. This will teach you the basics about moving around your computer, and will make it much easier to accomplish these steps.

This guide will be divided into chapters as follows:

Chapter 1 V Downloading support files from the Internet.
Chapter 2 V Programming your receiver using the files below.
Chapter 3 V Aiming your satellite dish and making connections.


CHAPTER 1: DOWNLOADING SOFTWARE FROM THE INTERNET

You must click on each of the blue buttons listed and select SAVE when prompted. You must choose a folder to save the files in, for later use. We recommend creating a folder in your C: drive called TEMP. (Hopefully you already know how to do this). If you dont know how, save all files on your DESKTOP page (where all your icons are located)

Save the files listed below into the C:\TEMP folder, or onto your desktop screen as above.
Now you should have all files located in C:\TEMP. (or your desktop screen)

³ To verify this, close all windows double-click on MY COMPUTER and then select the C drive. Once inside, on the right hand side, look for a folder called TEMP. Double-click the TEMP folder and you should now see the following 2 files:

Loader2.exe <--- this is the program used to update your FTA
Zmodem32.dll <--- this file ise used by the Loader2.exe program.
Must be in the same folder with Loader2.exe
UEN2_vsX_Aug14.pgm <--- this is the Nagra 2 flash. AUTOROLL KEYS!

(Always use only the newest flash posted on the website.)


Chapter 2: Programming (Flashing) your Viewsat Xtreme



1. PLUG in ViewSat; turn rear POWER switch OFF. Connect ViewSat to computer Com1 Port via Null Modem cable

2. Open the program "Loader2. Click on tool, click on configuration and select the comm. port, Click "Open Files", select DBPSW_060814ES_XTREME.PGM to write to the ViewSat.

3. Click on PC-->STB button, then go press the Power ON switch on your ViewSat rear panel. (You should see the File loading properly)

4. WAIT! DO NOT TOUCH VIEWSAT!!! It will load the file. After file transfer is complete, the front panel will display INST for 15 seconds while it installs the software; End is displayed for about the next 10 seconds; then 00.00

. . . . . Front Panel goes to 0000; you may switch power OFF and hook up to your TV

5. Connect your wire from the Satellite Dish to the LNB input on the back of your receiver.

6. Plug ViewSat into the wall socket and turn rear power switch ON .



End of programming.


Chapter 3: Aiming your Satellite Dish

This section will teach you the basics of navigating your new receiver. Please take a few moments and read your users manual to become familiar with basic controls and terms. Here are some of the buttons we will use:

MENU = Menu
( > ) = Right arrow
( < ) = Left arrow
OK = OK
( UP ) = Up Arrow
( DOWN ) = Down Arrow
EXIT = EXIT CURRENT MENU


Press MENU to begin your setup. Press DOWN on the remote to get to INSTALLATION. You will be asked for a password. The password is 0 0 0 0 Now press OK to select ANTENNA SETUP. Select your satellite by pressing the RIGHT or LEFT arrows. I recommend starting with the Echo 6,8 satellite. DO NOT PRESS OK.
The satellite name will now be displayed above all settings for this satellite. You should see two bars on the right side of the screen. The S indicator is on the left, and the Q indicator is on the right. For our purposes, we are watching the Q bar only, for the best signal possible. (above 60). You are now ready to rotate your dish and achieve the best signal possible on the Q level indicator.

*** PLEASE NOTE----> THE LNBS SHOULD BE POSITIONED IN THE MIDDLE OF THE BRACKET THAT HOLDS THEM. THESE POSITIONS ARE NOT STAMPED. THE LNBS SHOULD BE TOUCHING IN THE MIDDLE, LEAVING A GAP ON THE OUTSIDE EDGE OF THE PLASTIC ADAPTOR ON BOTH SIDES ABOUT 1 INCH. THE PLASTIC PUNCH-OUT IN THE MIDDLE POSITION WILL NEED TO BE REMOVED TO PUT THE LNBS IN PLACE CORRECTLY.

YOUR MAST (pole) MUST BE 100% VERTICAL and PLUM in order to successfully locate BOTH satellites. You will get false readings on your signal meter if you do not ensure this by using a level device. These are available at dollar stores or hardware stores. They should not be more than a few dollars.

Please set the Rotation/SKEW to 67 degrees (Elliptical Dish Only)
If you have a DISH500 ROUND dish, set it to 112 degrees SKEW

Please set your elevation to 32 degrees. The marker is the edge of the inside bracket, painted red or silver, not the BOLT.

When standing behind the dish, the 119 Satellite is on the LEFT LNB, 110 satellite is on the RIGHT LNB.

If you are not experienced, It could take you HOURS to find the satellite signals correctly. Connect your satellite finder to the 110 LNB and to the receiver as marked on the finder. If you are not using a satellite finder, connect the wire from your receiver DIRECTLY to your LNB. *** DO NOT USE THE SWITCH UNTIL AFTER BOTH SATELLITES HAVE BEEN AIMED *** The switch allows you to put 2 working satellite signals together, at the same time. It will make it difficult to aim for an accurate signal if you install the switch during aiming.

Locate the Echostar 8,10 satellite first, Sweep the dish from the south side of the sky towards the west, until you find a signal. If you followed the settings in the previous section, you should be looking at the correct signal. Fine tune the satellite by making very small adjustments to ALL THREE VARIABLES (Azimuth, Elevation and SKEW) and lock in at a strong signal. You may wish to tighten your bolts at your peak signal strength. Now, lets check what satellite signal we actually are receiving by DOWNLOADING the active channels from the satellite service. Once you have found your signals for each satellite, you must download your channels individually to each satellite.




HOW TO DOWNLOAD CHANNELS FROM A SATELLITE V REPEAT FOR EACH Satellite
---------------------------------------------------------------------
Press MENU to begin your setup. Press DOWN on the remote to get to INSTALLATION. You will be asked for a password. The password is 0 0 0 0 Now press OK to select ANTENNA SETUP. Select your satellite by pressing the RIGHT or LEFT arrows. I recommend starting with the Echostar 8,10 satellite. DO NOT PRESS OK.

LNB POWER: ON
LNB TYPE: Standard
LNB Frequency : 11250
22 Khz: OFF
TP Freq: 12253 <---- Very Important Echo 6,8
SEARCH OPTION: ALL
DiSeCq 1.0: NONE <--- Once the switch is connected, set to port 1
MOTOR: OFF
LEgacy SW: None


Once all settings are verified, press F1 when you are ready to download your channels.

This should go to a new menu, showing TV channels on the left, and RADIO on the right. It is now downloading all active channels to your receiver. To verify you have the correct signal, on the Echostar 8,10 you should expect to see NBATV, PPV, RFI channels appear as some of the first channels. This will download the channels very quickly. If not, cancel by pressing EXIT. If you see the correct channels, allow it to finish before you begin to download the Echostar 7 (119) satellite.

You must now power off your receiver (flip black switch on back of receiver to do this) before disconnecting the Echostar 8,10 LNB and reconnecting the wire to the Echo 7 LNB. Not powering off your receiver could cause a spark/short circuit and this will void your warranty and could KILL your receiver. Now that you have connected the Echo 7 LNB ONLY, continue as below:

Press MENU to begin your setup. Press DOWN on the remote to get to INSTALLATION. You will be asked for a password. The password is 0 0 0 0 Now press OK to select ANTENNA SETUP. Select your satellite by pressing the RIGHT or LEFT arrows. DO NOT PRESS OK.

LNB POWER: ON
LNB TYPE: Standard
LNB Frequency : 11250
22 Khz: OFF
TP Freq: 12239 <---- Very Important Echo 7
SEARCH OPTION: ALL
DiSeCq 1.0: NONE <--- Once the switch is connected, set to port 4
MOTOR: OFF
LEgacy SW: None


Once all settings are verified, press F1 when you are ready to download your channels.

This should go to a new menu, showing TV channels on the left, and RADIO on the right. It is now downloading all active channels to your receiver. To verify you have the correct signal, channels BET, BRAVO and ANIMAL should appear in a minute or two. If not, cancel by pressing Exit. Once the download has completed successfully power off the receiver.

If everything is downloaded correctly, connect the left LNB (Echo 7) to LNB 4 and the (Echo 6.8) to LNB 1 on your DiSeCq switch. (this assumes standing behind the dish looking into the sky) We have advised you to use white wire for Echo 8.6, and black wire for the Echo 7. Connect the wire from the satellite receiver, to the RCV port of the switch.

Be sure to go back into the antenna setup for each satellite, as described above and change the Disecq 1.0 setting for each satellite from OFF to the appropriate number (#1 for Echo 8.6, #4 for Echo 7). Press exit on the remote and press OK to allow the receiver to save the changes when you leave each satellites setup screen.

FAILURE TO SET YOUR DISECQ SETTINGS, AFTER CONNECTING THE SWITCH WILL RESULT IN BAD OR SCRAMBLED CHANNELS ON THE ECHO 7 SATELLITE, but WILL allow the ECHO 6.8 satellite to work as normal

You are now complete. Exit all menus to watch TV. If Auto-roll is working, you must now wait up to 15 minutes on a channel for the current keys to decode TV. (only the chanel info will be displayed on the TV screen). If AUTO-ROLL is not working, you will now have to enter the keys manually according to the KEYCHANGE INSTRUCTIONS on the website.

Again, Wait for 15 minutes for TV to decode before doing anything else.

Now, let's set the time correctly.

Press MENU
Select INSTALLATION, Press OK
Enter your password ( 0 0 0 0 )
Select Time Setting
Settings should read:

Time MODE: Auto
Time Adjustment:: -05:00 (means Eastern time zone)
Summertime: ON (if its winter, turn off)

Press Exit several times to return to viewing TV.

Now, let's set the TV GUIDE HOURS (in advance)

Press MENU
Select OPTIONS, Press OK
EPG hours should be set to 24 if you want 24 hours. This is your preference.
Press Exit

Now, let's RECEIVE GUIDE (fill-it up)
We will perform this step each time we wish to fill-up our tv guide.

Press MENU
Press 7 (Receive Guide)
Wait 2 minutes.
You're guide now is full for all channels, up to the number of hours you set above. (Max 24hrs)
 

New member
Username: Bes2800

Post Number: 2
Registered: Sep-06
I am new on Viewsat so I dont know what is normal on ViewSat- after 0000, is it suppose to repond to on/off from the remote without connecting the satellite. I did all the above correctly but I dont see any picture when I hook it up to a TV. It is possibly not turing on as it displays 0000.

This is what happens:
When I update the flash, it starts with 000p and goes all the way to 099P complete followed by Inst for 5-10 sec. Then ENd shows up on the display for another 10-seconds and then I see a E and then quickly 0000 (I dont see any 00.00 if there is a difference between 0000 and 00.00)

Anyone - please help thanks
 

Silver Member
Username: Totaldikguy

Post Number: 134
Registered: Jul-06
000P, means 0 percent download. Then goes up to 099P, which means 99 percent download. So you're GOOD after the 99 percent, it will end (means complete, and reboots. Your next question, 0000? It means 0000 channel.
I think you lost all the channels somehow, when you downloaded the new bin or the factory bin. So all you need is:

1. Re-Do your antenna set-up again
2. F3 button on your remote will "scan multi sat" one after the other (saves time). Or F1 for "scan sat", to scan one satellite at a time.
3. Watch TV.

Note:
make sure that you download the latest "PGM" file and not the factory, since you mentioned that you also downloaded the factory.

I THINK, THE REASON YOU SEE 0000, IS BECAUSE YOU DON'T HAVE ANY CHANNELS AVAILABLE.
REMOTE CONTROL WILL NOT RESPOND IF YOU ACCIDENTALLY PRESSED TV ON IT. IT'S A UNIVERSAL REMOTE ALSO, SO MAKE SURE YOU'RE ON STB MODE.
 

Silver Member
Username: Totaldikguy

Post Number: 135
Registered: Jul-06
000P, means 0 percent download. Then goes up to 099P, which means 99 percent download. So you're GOOD after the 99 percent, it will end (means complete, and reboots. Yoour next question, 0000? It means 0000 channel.
I think you lost all the channels somehow, when you downloaded the new bin or the factory bin. So all you need is:

1. Re-Do your antenna set-up again
2. F3 button on your remote will "scan multi sat" one after the other (saves time). Or F1 for "scan sat", to scan one satellite at a time.
3. Watch TV.

Note:
make sure that you download the latest "PGM" file and not the factory, since you mentioned that you also downloaded the factory.

I THINK, THE REASON YOU SEE 0000, IS BECAUSE YOU DON'T HAVE ANY CHANNELS AVAILABLE.
REMOTE CONTROL WILL NOT RESPOND IF YOU ACCIDENTALLY PRESSED TV ON IT. IT'S A UNIVERSAL REMOTE ALSO, SO MAKE SURE YOU'RE ON STB MODE.
 

New member
Username: Bes2800

Post Number: 3
Registered: Sep-06
Thanks TDG but how do I know if I unit is powering up properly. My remote on/off does not seem to make a difference on the display. And also no effect on disply when I press the on button on the front panel. Always showing 0000 with no effect. I think my unit is toasted.
 

New member
Username: Bes2800

Post Number: 4
Registered: Sep-06
I never see 'ON' during re-boot. I compared the boot sequence on a friends viewsat and used cloning method to move all the files... still the same issue.
 

Bronze Member
Username: Kll

Post Number: 55
Registered: Jun-06
did you try to play with power switch in the rear
 

New member
Username: Bes2800

Post Number: 5
Registered: Sep-06
I tried that ofcouse...did not work.
 

Silver Member
Username: Totaldikguy

Post Number: 136
Registered: Jul-06
Let's start from scratch and do it again:
THIS MIGHT HELP...
***before U start, make sure that remote battery is not dead (check lights)

1. Turn Off from the back switch
2. Plug in the receiver
3. Turn on the receiver from the back
4. Check the receiver's display, I know it's frozen to 0000, but see if you can get it to turn OFF using the power button (front switch), or by remote. If neither is responding, just leave it as it is. But preferably OFF, I think it's 00.00, I can't remember, since I've done it only once.
5.Flash/Load the factory bin. Pls. make sure that it is the right one for your extreme. If you load the wrong one, such as the one for Platinum, it may or may not go thru, BUT will FREEZE your receiver, if it goes thru.
6.Re-Do your antenna, set-up
7.Check Signals
8.Scan channels (either F1 or F3 button is fine).
9. Let us know.
 

Silver Member
Username: Totaldikguy

Post Number: 137
Registered: Jul-06
OOPS...
#6 should be: Load the Latest VS extreme *.PGM file. Again, make sure it's NOT the platinums file
7.Re-Do your antenna, set-up
8.Check Signals
9.Scan channels (either F1 or F3 button is fine).
10. Let us know
 

New member
Username: Bes2800

Post Number: 6
Registered: Sep-06
I did all successfully till 6, assuming display of 0000 means successful. Whne I hook to TV there is no diplay so F1, F3 does not work. And ofcourse remote does not respond and neither does on/off button from the front of the reciever. It is always 0000 and not 00.00

Is there a way to jtag this thing. I am so use to jtagging fortecs and hence I probably did not think before loading the Sep Bin. Aug bin was working fine except some EPG issues.

Please let me know if there is a Jtag method. I can make the cable myself if there are specs. I made one for the fortec myself.

thanks
 

Silver Member
Username: Totaldikguy

Post Number: 138
Registered: Jul-06
That (jtag) was also the last option I was thinking of. But I have not come across on VS Extreme's jtag procedure. I had no problem with the AUG and SEP file update (just the EPG, just like you said).
I wish FTA has a RESET button, just like newer DTV receivers.
Could U answer all these Q's when U get a chance:
1.Just curious, where did you get the SEPT file?
2.Did you say that your TV screen is blank when hooked to your receiver?
3.You said that you were able to reach upto #6 ( Load the Latest VS extreme *.PGM file.). Have U tried going to dsscentral, and load their latest VS evtreme's file?
4.Have U tried the the RF output/Component video out, Audio-Video or the S-video. output? TRY the other just to see, if all outs are also affected or blank.
If I find a jtag for it,, I'll post.
PS: If U could give me an answer to all 4 Q's
 

Silver Member
Username: Totaldikguy

Post Number: 139
Registered: Jul-06
TRY #4, and see if you would have video.
If there is video,
-PRESS OK to proceed to MENU then to Installation , I don't think the power button will respond.

-regarding the 0000 display, that's the right display that U should get.

Note: REBOOT will occur automatically without user intervention " on " will be displayed during reboot, "0 0 0 0" will show when the receiver has finished--no more than 1 minute after data transfer. You need your TV screen, to proceed to installation set-up. TRY all video outputs, like I said.
 

Gold Member
Username: Lklives

Post Number: 4255
Registered: Jan-06
There is NO jtag for the Viewsats..most can usually be fixed with a simple factory bin upload with correct timing..
 

Gold Member
Username: Lklives

Post Number: 4256
Registered: Jan-06
There is NO jtag for the Viewsats..most can usually be fixed with a simple factory bin upload with correct timing..
 

Bronze Member
Username: Mrcharley

Port norris, N.j. U.s.a.

Post Number: 40
Registered: Sep-05
try turning on the receiver with your remote the button on the top left of your remote. stupid neighbor did the same thing. went over and pushed the power on button on remote and receiver went on. good luck.
 

New member
Username: Bes2800

Post Number: 7
Registered: Sep-06
I picked up another box today. Here are the answers:
1. I picked sep file from omegashop website.
2.Yes Tv is blank
3.Yes I have the latest file.
4.No I have not tried th RF output as even the front panel button on thr STB does not respond.

thanks ... let me know if you find out about JTAG. I will probably just wait till someone figures it out... apparantly there are tons of recieiver that were affected by this new Sep BIN.

patience is the name of the game now for my dead VS.
 

Silver Member
Username: Totaldikguy

Post Number: 142
Registered: Jul-06
Sorry, but there is NO jtag for VS. And you're right, there were some that had some problem with the sept file. That's why others prefer to wait couple days and see before jumping into one. Another thing, is where you get your file. Dsscentral, is one of the reputable sites, but may be few hours delayed.
 

Silver Member
Username: Totaldikguy

Post Number: 146
Registered: Jul-06
bes, I forgot to mention, the sept file is not only for improved picture and EPG, but will also kill CLONE VS. I hope you don't have the clone one.
Clone has 2 screws on each side (4 total). Genuine Extreme has only one on each side (2 total).
 

Bronze Member
Username: Mrcharley

Port norris, N.j. U.s.a.

Post Number: 41
Registered: Sep-05
bes you stated that you have a friend with a viewsat that works? if you do wire one extreme to the other and hit the receiver upgrade button on the receiver that is not working it will clone the working viewsat and work or you have a bad receiver
 

New member
Username: Miami305

Miami, Fl USA

Post Number: 1
Registered: Sep-06
do anyone know how to put in the keys manually for viewsat platinum
 

New member
Username: Pupwiz

Post Number: 1
Registered: Sep-06
I have this problem also and now realized that I did end up with a clone.(Viewsat is now doing clone killing bins)
I hope and keep looking for a fix to the clone kill that viewsat has now embarked on the same road as the pansat.
Another one to add to the list of not buying.
 

Silver Member
Username: Totaldikguy

Post Number: 161
Registered: Jul-06
Pupwiz, SORRY to hear that...
Info @ https://www.ecoustics.com/electronics/forum/home-video/268822.html
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