Menu button select Parental Controls 2nd PIN/enter 0000 Nagravision Select dishnetwork (top right, use r/l arrows) scroll down select key 0 scroll down enter the new keys (the letter keys are shown on the screen by function key). Check them carefully. scroll up select key 1 enter the new keys (same letter keys as above - bottom of screen). Check them carefully. Hit and hold OK until it flashes (red, bottom right) on the screen. exit out and watch TV