HELP==Bose 3-2-1==HELP Please

 

New member
Username: Seidell23112

Post Number: 1
Registered: Jun-05
Hello All,

I need some HELP! Back in 2001, we purchased the Bose 3-2-1 HT. Since purchase I have NEVER had a problem at all, except to change batteries on the remote. The system has worked flawlessly, that is until today.

The problem:
It will "NOT" accept any DVD or CD's. It will eject the tray. It will retract the tray. For a moment it shows on the screen as "Loading", as usual. And then it happens - "NO DISC". I have tried the following to no evail:

1. Blew pressured air through all of the vents.
"NO DISC"!

2. Cleaned the DVD and CD's going in.
"NO DISC"!

3. Unpluged the Acoustimass, sat for 1 minute, pluged it back in.
"NO DISC"!

4. Left Acoustimass pluged in and turned off the electricity to the outlet, sat for 1 minute, turned it back on.
"NO DISC"!

I have tried all of the suggestions in the owners manual and still no joy. My brain is on empty and I need some HELP! Can one get me up and running? Has anyone else had this problem?

Need some HELP folks! ~ Joey
 

Bronze Member
Username: Daedilus

Post Number: 47
Registered: Jun-05
Sounds like your laser has become misaligned or gone out.

Could be the laser, the power supply to the laser, could be the focus lense on the laser...

Refer to qualified service personel.
 

Anonymous
 
I just purchased a NEW 3.2.1 last month and it is doing thesame thing. NO DISC. If I reset it by unplugging the acousticmass cable- it works, for the next DVD.

What gives?
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