Samsung HLN4365 Problem

 

CJAY
I have had my Samsung HLN4365 DLPTV for about a week. It worked perfectly for a few days but it has started to freeze (picture stuck or goes black) and the TV is unresponsive to remote control and even side buttons after random periods of on time. Basically the whole set freezes up- usually in the middle of a DVD (using the Samsung HD931 with DVI connection). The only solution is to un plug the TV for a few minutes and power up again -even then only side buttons work -remote control is dead. AFter sitting idle for a long while remote will power the unit on but menu is not available from the remote.

I have a service call in but was wondering if anyone had similar experiences or advice? Thanks in advance
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