New memberUsername: Killiebill
Post Number: 1
When I load a DVD I get the message Format Unsupported. Can anyone help?
Silver MemberUsername: Mccambley
BREEZY POINT, NY USA
Post Number: 824
Is this with all DVD disc? Your manuals troubleshoot says:
DVD or CD does not play
Make sure the Acoustimass® module power cord is inserted securely into the AC (mains) power outlet
and into the power connector on the Acoustimass module.
Check to see if the Play symbol in the display is lit.
After pressing the CDDVD button, wait a few seconds and press Play.
Make sure the disc is properly inserted (label-side up).
Eject the disc and try loading it again.
Clean the disc to remove fingerprints, dust, or dirt. Refer to "Keeping your discs clean" on page 41.
Try another disc. Some discs are defective and will not play.
Make sure the disc is compatible with the media center disc player. Also make sure the region codes
match. Refer to "Checking for disc compatibility" on page 42.