Refurbs: Good, Bad or Ugly?


New member
Username: Svendehot

Kalamazoo, MI USA

Post Number: 8
Registered: Feb-05

I just bought an AVR 430 off of ebay from harman direct. have you guys heard anything about these in terms like if they will work for a while. i mean i really dont care to much about the aesthetics of it. more or less i only care about it lasting. so if you guys could tell me anything about the..well read the title of the thread, that would be awesome... and gentle on my decision!



Silver Member
Username: Paul_ohstbucks

Post Number: 261
Registered: Jan-05
There are both good and bad stories to be told about refurbs. Since you have one, look on the bright side and expect it to have a long and maintenance free life.

You may or may not ever have a problem......

The thing about refurbs is that you dont know which you're getting.(a true lemon, or one that only needed a simple fluke repair) So long as it's working alright, I wouldnt lose any sleep or worry about it.

New member
Username: Deskbound

Post Number: 1
Registered: Apr-05
I've purchased refurbs on a number of occasions and have yet to have a negative experience. I've bought digital cameras, a few computers, televisions, stereos and most recently a Onkyo problems at all...usually just cosmetic blemishes.
I would continue to do it, too. You can save big bucks (as long as you get a warranty. if you don't feel comfortable with the company or seller, you'll end up buying a longer extended warranty, anyway, and then its NOT worth it.

Unregistered guest
I would do it again in a minute but with one condition, buy an extended warranty for the unit. I will give you my TRUE story:
I bought a Denon 3800 DVD refurb (cosmetically flawless and from ecost)and had a problem about 1 yr later. Luckily I bought a two year contract for $69. I telephoned them to get the $400 unit repaired and waited for them to call me back. A few days later I received a call back and was told all I had to do was say yes (high pressure sales) and they would send me a low line Denon replacement with the same features. I told the guy if you take your BMW in for service you don't get a Ford Escort back when repaired. We went back and forth and he said he would call me back. A few minutes later the phone rang and he offered me an Onkyo multi changer and I declined after looking on the internet. He then said he needed to talk to his supervisor and then offered me a buy out option. I asked what this was and he told me they would give me $400 in a check and the deal would be over. I then asked who would pay for the shipping of the uint back to them and this is what he said "Oh no sir you get to keep the unit!" . I then reiterated what he said and said ok. Three days later a ck was in my mail for $400. I sent the player to Denon and it was repaired for $150 shipped. It is hard to believe to this day that I got a $1300 DVD player for $220.
So moral of the story buy refurb but buy protection.

Bronze Member
Username: Edster922

Abubala, Ababala The Occupation

Post Number: 36
Registered: Mar-05
Great story! Some guys have all the luck, sheesh. : )

Bronze Member
Username: Mystro

Post Number: 44
Registered: Jan-05
There are no guaranties even with new electronics.
I wouldnt worry about factory refurbs from HK. HK refurbs have to go through the same quality control as new off-the-line gear.
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