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Troubleshooting Pioneer DVD model XV-HTD510-B

 

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My dvd reicever works fine for everything except when I push the DVD/CD button or the Open/Close button: the display shows "DVD Error" and then the the device goes to standby after a relay cut-off without even opening the door tray.

Do someone has some knowledge about this problem.
I would appreciate your help.

Thank you so much.
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