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Curtis MP3 Reformat problem

  Thread Last Poster Posts Last Post
Archive through February 06, 2006scrto100
Archive through October 04, 2005Anonnymous100
 

The MHNS
Unregistered guest
I update my SigmaTel MSCN 512 MB MP3 Player Firmware but it was a wrong Firmeare and then my MP3 Player didn't turn on, Please Help Me.
 

Anonymous
 
hi i am nasir.i am calling form canada.i am asking you for a favour.my curtis mp3 player is not working any more.every time i turn it on it says that incorrect format reformat player.i tried reformating it by right clicking and going to format but after a while it says the computer
is not fully able to format the player.could you please help me.i will be really thankfull.
 

Unregistered guest
hi i am nasir.i am calling form canada.i am asking you for a favour.my curtis mp3 player is not working any more.every time i turn it on it says that incorrect format reformat player.i tried reformating it by right clicking and going to format but after a while it says the computer
is not fully able to format the player.could you please help me.i will be really thankfull
 

Unregistered guest
Hi alex vouitsis, I can see that your are competent about these players, so if you can please help me, it would be great! I did all the steps to go into Recovery Mode ( I have the 1 gb Curtis Player), but nothing happens...no backlight, the Found New Hardware thing doesn't show up...I tried it on 3 PCs and it just doesn't work...W I tried it with the USB cable, I tried plugging the player itself...What could the problem be!
 

Unregistered guest
I have sam problem us a Hulio!
have done these steps but when I start Firmware Download I got a message: Media state is not initialized.
After Ok I got Firmware window and after check Format Data I clicked Start button.
It works but it freeze in the midle and after about one minute I get a windows message:
Operating system reported error: The semaphore timeout period has expired.

Any help!!!
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 34
Registered: Oct-05
Good Morning All
 

T0NY
Unregistered guest
Hey. Alex I don't want to insult you or anything but even you have to admit that this is crazy. There are hundreds of different people here just on this one forum who are having troubles with there mp3 players and there all curtis brand. Sorry for the DOWN WITH CURTIS thing before because now i realize that there problem is most likely in sigmas crappy firmware. Curtis should really try and change this when they release there new players if they do.

By the way my 256 half died (the one that i accidentally used the wrong firmware in). now it turns on perfectally when on battery power but when its in usb, the backlight glows but nothing happens. This might sound a little weird but i sorta got mad at it wen it was in usb so u beat it on the floor for like 10 seconds straight and it came on, but with me not thinking i forgot to put new songs on it and now im having the same problem but beating it on the floor isnt working anymore. Alex could you help me with this?
 

Anonymous
 
Hello All

I have the HSBC 512mb Mp3 player that you get when opening a student account. As soon as i got it, it worked fine, then it asked me to reformat the player. After doing so the memory dropped to 119mb instead! Does anyone have any ideas how to fix this problem, or what caused it to happen? The driver CD doesn't seem to work either so i don't know how to fix it, it keeps saying something about the MIS.cab file not being there (even though it is) and forces me to abort the setup. Any help with that as well please?

Thanks
 

madman2212
Unregistered guest
dent42 , Superbob ..

i have the same uk hsbc mp3 playr and it dont work, it sez device not detected.
 

madman2212
Unregistered guest
dent42 , Superbob ..

i have the same uk hsbc mp3 playr and it dont work, it sez device not detected.
 

snug
Unregistered guest
i got my Curtis player off a friend , i erased all the tracks to put my own on there . But now when i drag the mp3 to the mp3 player window, it says something about there "being not enough space".

but there's NOTHING on the player.!!

by the way i use a Mac.

any answers??
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 35
Registered: Oct-05
Hello Nasir,

You have to use the mscn audio player download utility to reflash the unit.
Have you installed it and have you tried to reflash your unit in recovery mode?

Best Regards,
Alex
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 36
Registered: Oct-05
Hello Luba

Pls contact me tomorrow by email

We will be glad to look at your unit and repair or exchange the unit if it is defective for you.

Best Regards,
Alex
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 37
Registered: Oct-05
Tony,
The only reason this is a long active thread is because people care enough to share information and help one another.

I don't think banging it on the floor for ten seconds straight is the solution.

I think that this unit may be in need of some repair. LOL!

Contact me by email when you get a chance tomorrow and let's see what Curtis can do to help you out

Best Regards,
Alex
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 38
Registered: Oct-05
snug,
Did you try reformating the player?

I had the exact same problem on my Linux box.
I reformated the player and all was fine.

Regards,
Alex
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 39
Registered: Oct-05
Edin,
the nag screen "The semaphore timeout period has expired" is showing up because the file copy retrial time out limit is being reached & hence the error

But this only occurs after your unit has frozen during file transfer.

It is possible that the unit is defective.
But first, re flash the firmware and then try again.
If the problem persists send us the unit and we will repair it for you

Best Regards,
Alex

 

Anonymous
 
I have a Curtis mp3 Player (512Mb). And i put in headphones which did not come with the mp3 player and it doesnt seem to work. Do you have any idea why.
 

Unregistered guest
hi i wasnt sure i had the same problem as everyone else to begin with but now im positive. i tried the recovery mode steps. that worked fine, (win xp searched for drivers and found them on my pc) but then when i updated the firmware it didnt fix the problem! im starting to wish i never upgraded it the first time round. does the firmware upgrader check for the correct firmware for my model? is there anywhere i can get the original version from?
 

yassir
Unregistered guest
hello i have the hsbc 512mb mp3 player and after i used it for a while it never started up again.

any help would be appreciated.
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 42
Registered: Oct-05
Hello Annonymous,
If your MP512 should work with any normal stereo headphone minijack.
If it does not your unit is defective

Alex
 

Unregistered guest
gud AM mr. alex... im having problem with my mp3 player that i bought it just a week ago and seems to be dead... it won't turn on... it all started when i turned it on yesterdey and the output on the LCD display is, NO FILE (but it have files on it...) so i tried to connect it on my PC and when i opened it... my PC prompted "the disk is not formatted do you want to format it now?" so i formatted it and after that, my MP3 player dropped dead... and my PC cpuld not detect it anymore... i have read the steps on how to troubleshoot it that you have posted and my question is what if my battery is built - in? what will i do? i hope you could help me even if my MP3 is not i curtis brand... but we are using the same firmware... PLS HELP ME... thank you very much in advance and GO BLESS TO YOU AND EVERY ONE!!!
 

Unregistered guest
gud AM mr. alex... im having problem with my mp3 player that i bought it just a week ago and seems to be dead... it won't turn on... it all started when i turned it on yesterdey and the output on the LCD display is, NO FILE (but it have files on it...) so i tried to connect it on my PC and when i opened it... my PC prompted "the disk is not formatted do you want to format it now?" so i formatted it and after that, my MP3 player dropped dead... and my PC cpuld not detect it anymore... i have read the steps on how to troubleshoot it that you have posted and my question is what if my battery is built - in? what will i do? i hope you could help me even if my MP3 is not i curtis brand... but we are using the same firmware... PLS HELP ME... thank you very much in advance and GOD BLESS TO YOU AND EVERY ONE!!!
 

Unregistered guest
gud AM mr. alex... im having problem with my mp3 player that i bought it just a week ago and seems to be dead... it won't turn on... it all started when i turned it on yesterdey and the output on the LCD display is, "NO FILE" (but it have files on it...) so i tried to connect it on my PC and when i opened it... my PC prompted "the disk is not formatted do you want to format it now?" so i formatted it and after that, my MP3 player dropped dead... and my PC cpuld not detect it anymore... i have read the steps on how to troubleshoot it that you have posted and my question is what if my battery is built - in? what will i do? i hope you could help me even if my MP3 is not i curtis brand... but we are using the same firmware... PLS HELP ME... thank you very much in advance and GOD BLESS TO YOU AND EVERY ONE!!!
 

Unregistered guest
gud AM mr. alex... im having problem with my mp3 player that i bought it just a week ago and seems to be dead... it won't turn on... it all started when i turned it on yesterdey and the output on the LCD display is, "NO FILE" (but it have files on it...) so i tried to connect it on my PC and when i opened it... my PC prompted "the disk is not formatted do you want to format it now?" so i formatted it and after that, my MP3 player dropped dead... and my PC could not detect it anymore... i have read the steps on how to troubleshoot it that you have posted and my question is what if my battery is built - in? what will i do? i hope you could help me even if my MP3 is not i curtis brand... but we are using the same firmware... PLS HELP ME... thank you very much in advance and GOD BLESS TO YOU AND EVERY ONE!!!
 

juliusM
Unregistered guest
oppps.. sorry i didn't mean to be reddundant i thought i only sent my post once because my internet connection is disconnecting... SORRY for thr flood...
 

Nomad D.
Unregistered guest
I got a curtis mp3 player for christmas. When I put about 100 songs on it said incorrect format please reformat the player. When I did the same thing there peices of crap! I got a solution bring it back and get a different brand. I could make a better one myself...
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 43
Registered: Oct-05
Nomad,
U don't have to build a new one.

All u have to do is use the MSCN download utility and choose to format at the same time you refresh your firmware and your problem will be gone.

Regards,
Alex
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 44
Registered: Oct-05
Hello JuliusM,
What make is it?

It's not a Curtis unit, so I'm not familiar but
But Curtis has a recovery mode to establish contact again between PC and dead Curtis Players.

Also, I have a 4 gig MPIO Rio Carbon with a built in battery that sometimes gives up on me from time to time and is dead to the world.
I have to reset it with a paper clip thru a tiny hole and then it wakes up again.

Might u have a reset button on your unit?



 

Broken Limbo
Unregistered guest
OK i have a 1GB curtis mp3 which i got on boxing day =/, and till 1 week ago it worked perfectly.Anyways suddenly alot of my songs started to sound alot like the supermario theme song and very low volume,even thought it was at max. Apparently only the "backround" sounds of the music gets played, and not the foreground music. Its probably the input jack thats the problem cuz when i align the headphone jack with the mp3, it sounds like mario, but if i put it into a 90 degree angle, it sounds good.And yes i have tried different headphones with same results. Any ideas on what i can do that can help besides bringing it back( <---always loses his recipets)
 

Broken Limbo
Unregistered guest
ok im an idiot, if somone can just delete this one and the one above it it would be much obliged.Saves me form looking like an idiot =S
 

Unregistered guest
i have a curtis Equinox MP1000E mp3 player and last night i dropped it on my floor from maybe about 4 feet by accident and it was inside my hoddy pocket so it had a sweater for paddign i forgot it was in my pocket anyway since i have dropped it, it wont turn on at all not even the back light will turn on what do i do
 

Asad Khan
Unregistered guest
Hi,
I had the same problem as one of the Anonymous people. My Hsbc mp3 players capacity dropped to 119mb as well when i reformated it (it was 512mb). Is there any specific Software thats needed to reformate mp3 players properly or am i one of the few who had this problem when reformating it like it was a USB memory stick. Has anyone found a way to fix this? Thanks
 

New member
Username: Nimbusman

GTA, Ontario Canada

Post Number: 1
Registered: Feb-06
Hi i have the same problem as Limbo, and apparently a number of other people. About a month or so ago i bought a Curits MP1000 1GB mp3 player and up until recently it has worked fine, now the sound is low and messed, im sure its the headphone jack.
 

Harleen
Unregistered guest
Hello Annonymous,
If your MP512 should work with any normal stereo headphone minijack.
If it does not your unit is defective

Alex


Soo what should i do to it? Any suggesstionss?
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 45
Registered: Oct-05
Hello Harleen,
email me, we'll take it from there

Best Regards,
Alex
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 46
Registered: Oct-05
JC11,
There is a crystal oscillator which provides the clock pulse for the CPU.

Most likely the impact from the fall has broken a contact between the crystal and the board.

It does need to be serviced

Best Regards
Alex
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 47
Registered: Oct-05
Asad,
It's not a Curtis, sorry I can't help
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 48
Registered: Oct-05
Broken Limbo,
Was the jack not inserted all the way?
How did you fix the problem?
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 49
Registered: Oct-05
Helder Gomes

If the contacts on the headphone jack are broken, this would be your problem.
Email me and i'll help you out

Regards
 

Unregistered guest
k now that i know that it needs to be serviced do i just send it to you guys or should i send it a electronic store or should i just return it and get a new one?
 

New member
Username: Harleen

Post Number: 1
Registered: Feb-06
Uhm can someone please tell me what to do to my Mp3 player (512mbCurtis) i have no sound :| even when i put it up all the way ..
 

New member
Username: Ashish

Ambala (haryana) India, Haryana India

Post Number: 1
Registered: Feb-06
i purchased a sony chipset mp3/fm/rec. of 512 mb capacity. but after reformating it shows me only 119 mb. I tried to upgrade the firmware but now it shows nothing only blue display. can any body solve my problem. i am not familliar with this item.
 

A-Train233
Unregistered guest
So no one can help me out?I just want to know why it say:Error:Server threw an exception on most songs.
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 50
Registered: Oct-05
Ashish,
try reformatting your unit in FAT32
 

New member
Username: Ashish

Ambala (haryana) India, Haryana India

Post Number: 2
Registered: Feb-06
HELLO ALEX,

AS DESIRED I HAVE FORMATTED THE UNIT IN FAT32 MODE BUT IT STILL REDUCED TO 118 MB. THE UNIT IS STILL IN BLANK BLUE/RED SCREEN MODE AND NOTHING IS VISIBLE.
MY UNIT SHOWS IT ID IS DIGITIAL MP3/FM/REC OF SONY MECH. MODEL NO. NS 11
PLEASE ADVISE REMEDY.

THANKS
ASHISH
 

New member
Username: Harleen

Post Number: 2
Registered: Feb-06
uhm Alex, i still don't get what i'm suppose to do. i got it from Future shop should i go exchange it? But i don't have the headphones that came with it.
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 51
Registered: Oct-05
Ashish,
Pls turn your caps off.

It was only a suggestion.
It is not a Curtis product, i wish i could help you more but I m not familiar with Sony chipset in OEM products

Alex

 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 52
Registered: Oct-05
Harleen,
If you have the bill of sale and your within 30 days, Future shop will exchange it no problem,

Bt if you are past 30 days, we will repair or exchange it for you no problem.

Let me know how you want to handle it.

Alex
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 53
Registered: Oct-05
jc11,

If your unit is < 30 days old an dyou have the POP, return it to the retailer for exchange.
Don't tell them that you dropped it though.
If your unit is > 30 days old from POP date and < 1 yr old, contact me by email and i'll help you out

Alex
 

New member
Username: Harleen

Post Number: 3
Registered: Feb-06
whats the address i think im gonna mail it to you guys but they thing is i don't have the headphones
 

New member
Username: Ashish

Ambala (haryana) India, Haryana India

Post Number: 3
Registered: Feb-06
alex

is there any hope of my mp3 player, if so please help me.


ashish
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 54
Registered: Oct-05
Harleen,
Don't worry about the headphones.
Depending if you live in the USA or Canada
Send the def. Curtis unit along with a copy of your POP, return address and phone number to:

Canada
C.I. Service Dept.
315 Attwell Drive,
Etobicoke, On
M9W 5C1,

or

USA
C.I. Service Dept.
181 Cooper Avenue, Unit 104
Tonawanda NY
14150

Don't froget to send me an email with the tracking number when you have sent it

Alex
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 55
Registered: Oct-05
Ashish,
First, you've got to find out who makes it.
Then get the firmware for it.
Take a digital image of the unit and post it here.
Someone should be able to help ID your unit

Regards,
Alex
 

New member
Username: Ashish

Ambala (haryana) India, Haryana India

Post Number: 4
Registered: Feb-06
thanks alex,
 

New member
Username: Ashish

Ambala (haryana) India, Haryana India

Post Number: 5
Registered: Feb-06
alex
hello,
my mp3 player's chipset is sony
and in the driver cd of mp3 player name of the firmware file is JYT001 V2.0_RV7CHL (version 1.42) I needed latest version which i have updated with older version which was 1.43
I think due to upgradation of older firmware instead of latest version my mp3 got corrupted.
please suggest me the solution. please help me, what is the problem and its solution.
Alex you are my last hope.


 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 56
Registered: Oct-05
Ashish,

I did a search on your file name and found your file in another forum,
I'm not sure if this is the version that you need but I guess you have nothing to lose by trying it.

Try downloading it and installing it.

http://www.s1mp3.org/pt/downloads_fw.php

Don't forget to change the extension on the file to .bin before attempting to load iti into your machine

regards,
Alex

 

New member
Username: Ashish

Ambala (haryana) India, Haryana India

Post Number: 6
Registered: Feb-06
Hello Alex
my unit's board name is 2051 ZH, sn 007 163.com
with Hynix memory.
Alex latest firmware is not available on the suggested website. I also tried a firmware related to this ID unit, but now my unit shows me write protection error.

According the suggested site we have to short circuit the memory chip. whether it is recommended or not. please suggest me.
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 57
Registered: Oct-05
Ashish,
I'm sorry i cannot help you.
It is not a Curtis model. I don't have any technical info on this product
 

New member
Username: Harleen

Post Number: 4
Registered: Feb-06
Alex, im planning on sending it to you guys. And tracking number? Whats that.
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 58
Registered: Oct-05
When you send it,
there is a waybill or tracking number that the courrier gives you.

This tracking number is used to track the package while in transit.
PM the transit number to me once you have it
 

New member
Username: Jen14

Post Number: 1
Registered: Mar-06
Hi, I received a Curtis MP3 player 512 mb (MP514), the only battery that I can find that works in it is the one that came with it...it's almost dead. I have tried many AAA's, and made sure that they are the LR03 that is specified in the battery compartment. none work. I tried reformating and that did not help. Why is this happening? Is the MP3 player defective?
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 59
Registered: Oct-05
Hi Jennifer,
any AAA size will work in this unit.

What is the problem exactly?

Regards,
Alex
 

New member
Username: Jen14

Post Number: 2
Registered: Mar-06
Hi, the problem is that the player will not turn on with any other battery other than the one that came with it, i have gone to future shop and the source and they have no idea why batteries (brand new) will not work and only the one that came with it will. they both tried their store brand and then back to the original one. i have tried no name, duracell and energizer. i just wont turn on.
 

New member
Username: Gokuldass

Post Number: 1
Registered: Mar-06
Hi,

My mp3 player firmware download was successfully completed with MUVO TX FM firmware and displayed the empty filelist..
But when I try to reconnect it, my system is not detecting it automatically.. Does it needs any software to be installed after the firmware download.. Please help..
Regards,
Gokul
 

New member
Username: Trixx

Post Number: 1
Registered: Mar-06
THANK YOU GUYS SO MUCH! my brother wanted me to fix his Curtis 256 mb player, and i didnt know how, it needed to be formatted. With some fooling around with the sigmatel program, it now works!!! THANK YOU !!!
 

New member
Username: Trixx

Post Number: 2
Registered: Mar-06
People, with Curtis MP3 Players, i don't think you can put o n songs with descriptions. Right click your song, and hit Summary. if there is any text in the right hand part of the table above Comments, remember, the RIGHT part, not the left. if there is any text in the right hand part, click it and backspace.
 

New member
Username: Ashish

Ambala (haryana) India, Haryana India

Post Number: 7
Registered: Feb-06
hello alex,

y mp3 player now show me write protect error, what is this.


ashish
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 60
Registered: Oct-05
Jennifer,
If your Curtis unit is only powering up when connected to your PC but fails to start up with a battery,
it is defective.
Pls PM me and I will glad to help you out

Regards
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 61
Registered: Oct-05
Gokul,
What PC platform have u tried to connect your mp3 player?
2K and XP should be fine,
Win95 and 98 platforms usually need device drivers installed.

regards
 

New member
Username: Transfrmr

Post Number: 1
Registered: Apr-06
Hi Alex,

I had a rather long problemto submit so I wrote it to you in a Private message. I just signed up for the forums and now that Ilook I'm not sure how I would check for private messages for me, so i figured I'd let you know I sent you one in case it doesn't pop up or notify you.

Thanks!

Transfrmr
 

New member
Username: Gokuldass

Post Number: 2
Registered: Mar-06
Alex,

I used win XP. Once I again I formatted it, now it is totally not detecting the player.
Please give me the driver name and the steps to install the driver.

Regards
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 62
Registered: Oct-05
Hello Kurt,
Thank you for your PM, pls standby,
I'll be posting your request for assistance to this thread within the next 48 hours
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 63
Registered: Oct-05
gokul,
Have you tried detecting the unit in recovery mode?
 

New member
Username: Gap

Post Number: 1
Registered: Apr-06
I bought an Curtis 512 mp3 player in Dec and just started using it. I worked for 2 days and now it is dead. I did not receive a disk with it it was plug and play. What is wrong. I have changed batteries and it has not made any difference. When I plug it into the computer it doesn't even register as a drive. Please help
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 64
Registered: Oct-05
Gloria,
First we need to know what model you have,
Is it a MP512 (Red unit)?
 

New member
Username: Gap

Post Number: 2
Registered: Apr-06
Yes it is the MP512 red unit
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 65
Registered: Oct-05
Ok i will forard to you the download utility,
Pls stand by
 

New member
Username: Smilegirl2828

Post Number: 1
Registered: Apr-06
Hi,somebody can help with this ? Upload
First I have update with wrong firmware after I can find the full firmware and dump files, when I dump the files its look like the picture...thanks
 

New member
Username: Amday

Post Number: 1
Registered: Apr-06
Hi Alex,
I have a curtis 256mb mp3 player (MP257). I used it for a while, but now all of a sudden it doesnt power up at all. Ive changed the battery and tried pluggin it into the harddrive, but nothing is detected. What do I do?
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 66
Registered: Oct-05
Hello Amanda,
what platform are you running your pc, XP?
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 67
Registered: Oct-05
Hello smile,
do you know if your Centon unit is a sigmatel unit?
 

New member
Username: Smilegirl2828

Post Number: 2
Registered: Apr-06
really? I dont know... o_O
 

New member
Username: Smilegirl2828

Post Number: 3
Registered: Apr-06
I dont think so my player is sigmatel because my chip is ATJ2051 and sigmatel is ATJ2075/3 or something...
 

New member
Username: Amday

Post Number: 2
Registered: Apr-06
Yes, XP
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 68
Registered: Oct-05
Amanda,

Pls do the following :

RECOVERY MODE
To put any Curtis MP3 player into recovery mode and communicate with it,

First install the software on the CD disk's driver install folder.
The Sigmatel firmare downloading utility and bin file will be installed on your PC at this point.

Then put the player into Recovery Mode.

1)Remove the Battery from your MP3 player.

2)Press and hold the play or stop button for 5 seconds.

3)While still holding down the button, connect the player to the PC.

4)Release the button.

5)At this point the player will be detected by the found new hardware wizard and the new hardware wizard popup window will appear and disappear quickly.

TRANSFER THE NEW IMAGE
Go to Start, Programs, and select SigmaTel MSCN Audio Player.

Click on firmware download for the detection and image transfer to commence.

Reformatting during the firmware downloading is an option that should be checkmarked if formatting the unit was impossible before the reflashing process.

Everything should be back to normal at this point.

 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 69
Registered: Oct-05
smile ,
I was only able to find 1 file for this make...
Is your centon unit 256meg with FM tuner ?

Only if yes,
Follow the link http://pickup.mofile.com/4774731090344528

1) Click on the 'download now' button
2)Change the extension on the file to .bin and
3)Install it on your unit

Let me know if this helps or if this is not your unit

Regards
 

New member
Username: Smilegirl2828

Post Number: 4
Registered: Apr-06
the firmware nop work, I have tried update with the centon page, I have to get full and dump files with s1mp3.org, but nothing change like the pic... My player is 256 FM... thanks, sorry my english is very bad I'm from Venezuela
 

New member
Username: Amday

Post Number: 3
Registered: Apr-06
Hi Alex,
I tried to put the player into recovery mode 4 times, on 2 different computers. I got the CD installed ok, the problem is that the comp does not detect the new hardware, it just keeps searching for it. Now what?
 

New member
Username: Phil01

Post Number: 1
Registered: Apr-06
After formatting my sony NS-11 mp3 player its juz showin me 119 Mb instead of 256 Mb..... pls tell me how to reformat it(coz when i try to do it using windows xp its showin me only 119Mb in the format window) also i want an upgrade of the current firmware which is V4.3-xn320. pls mail me up on my id - phil01@rediffmail.com
 

New member
Username: Gokuldass

Post Number: 3
Registered: Mar-06
Hello Alex,

I tried with recovery mode Alex. Can you tell me how to fix the driver for the player recovery device. Otherwise how to change the current driver in my mp3 player. Now it is detecting as player recovery mode and when I try with firmware download (both sigmatel and MUVO TX ), it is saying semophore error. Please help me to resolve it.
Regards,
Gokul.
 

Bronze Member
Username: Avo

Toronto, Ontario Canada

Post Number: 70
Registered: Oct-05
Hello Amanda,
Your unit has a defective USB port most likely.
I'll PM you with instructions for exchange

Thanks
Alex
 

New member
Username: Ah45

Post Number: 1
Registered: May-06
Hi
I tried to update my NS11, but something went wrong. And now it is locked (protected). How can I get the lock off??

Please email too
arne@kelli.no
 

New member
Username: Alyssarae

Post Number: 1
Registered: May-06
I'm not sure if you are still checking this but I'm going to try anyway because I'm going insane!!

I recently got an Curtis MP3 player (x-mas) and I've put up to 120 songs on it. I haven't had any probelms with it, until now though.

My probelm is this: everytime I try to put new songs on it (using Real Player) it won't allow me too. It doesn't matter what song it is, it just says "unsupported media type" when I click on "tell me more" it says this:

"The device does not support this type of file, and the file cannot be converted into a format supported by the device. This would occur if RealPlayer did not have the plug-in required to convert the file to a format supported by the device.

Note: If the file you are attempting to transfer is a .RAM file, the extension could be incorrect. Please try renaming the file to have a .RM extension and then transfer the file to your portable device."

First of all, I have no idea what that means...

And second of all, I tired to do what it told me (as best I could with hardly understanding any of it) but it just won't work.

I have my warrantly on it still, and I'm wondering, is this a probelm that's really easy to fix, or should I just take it back for a new one? I really don't want to because I really like it, and I don't want to have to put ALL my songs back on it again.

PLEASE HELP!!

Sorry I wrote so much:-)

Email response of possible:
lil_mizz_hottie@msn.com
 

New member
Username: Oknitro

Post Number: 1
Registered: Aug-05
ive had a curtis 256 mb player for a bout a year now. use it every day. use windows and just drag and drop tracks over. not 1 problem since day one!
 

New member
Username: Jonnyaudio

Post Number: 1
Registered: May-06
Hi Alex,

I have a Curtis MP1003. Couldn't get it to work. Windows XP sees a new device, but when I open "My Computer" the window freezes. I tried reformatting. It seemed to go through the motions, but still nothing. When I plug it in to the USB, a screen comes up on the player and seems like it's communicating with the PC. It does this weather the battery is in or not. Please help. This is a gift for my 10 year old, and I wnat to load it up with her faves.

Thanks,

jonnyaudio@gmail.com
 

New member
Username: Cristinep

GTA, Ontario Canada

Post Number: 1
Registered: May-06
Hi Alex,i have a problem and was wondeing if u could help me. My mp3 player(MP1000) is sounding funny. The "foreround" music sometimes isn heard. If i twist the headphone jack around a bit while its plugged init somtimes sonds normal, sometimes not. I know its not the headphones becuase i tried other ones with the same results. I hope u can help me.
 

New member
Username: Srinivasarao_567

Bangalore, Karnataka India

Post Number: 2
Registered: Jun-06
i purchased a sony mp3/fm/rec. of 512 mb capacity. but after reformating it shows me only 119 mb. I tried to upgrade the firmware but now it shows nothing only blue display. can any body solve my problem. i am not familliar with this item.
 

New member
Username: Wat_a_problem

Post Number: 1
Registered: Jun-06
I really got a big problem with my curtis mp510. It don't open anymore. When i press the button play the backlight turn on and turn off a half second later. I know that the batteries are ok and the button lock/unlock is at the right position. But i don't know why but when i connect it to the computer i can see all the files. It would be fun to have a mp3 who play music.I hope you can help me.
 

New member
Username: Faggiani

Post Number: 1
Registered: Jun-06
Dear friends,
I am trying to fix a problem in a Curtis MP3 that belongs to a friend of mine. He droped it in the ground and it stopped work. He doesn't have the instalation CD.
I tried to format/download the firmware but now my computer does not even recognize it as a mass storage device or something like this (It says: No device found). Does anyone know how to make it visible in the Windows Explorer again?
 

New member
Username: Vanbttm

Vancouver, British colu... Canada

Post Number: 1
Registered: Jun-06
ok i have a question i cant get any music to play and the screne is blank i deleted the file called voice how do i fix this
 

New member
Username: Kimberly__187

Ontario Canada

Post Number: 1
Registered: Jun-06
Hello my name is Kimberly and I bought a curtis mp3 player for christmas and I don't know what type it is but the S/N is 050990262 and it looks like this: <img> so I've been using it and everything was fine until one day I turned it on and it randomly said "INCORRECT FORMAT PLEASE REFORMAT THE PLAYER" and I don't have a installation CD or anything... then I plugged it in to the USB cord to connect to the computer and usually i go to my documents and click "removable disk DRIVE F" to put songs on it but now when i click on it, it says "please insert disk into DRIVE F" so it's like the mp3 player doesn't even exist .. now I really need to listen to it and I don't know what to do! please help me :-( !!!!
 

New member
Username: Kimberly__187

Ontario Canada

Post Number: 2
Registered: Jun-06
this is the url that shows you the picture of my mp3: http://img335.imageshack.us/img335/8343/picture16rx.jpg
 

New member
Username: Burz

Post Number: 1
Registered: Jun-06
so how do u Reformat a curtis mp3 player if i cant find the disk or any of that
 

New member
Username: Kimberly__187

Mississauga, Ontario Canada

Post Number: 3
Registered: Jun-06
thats what im trying to figure out!
please help me
 

New member
Username: Candc4

Post Number: 1
Registered: Jul-06
hello, i am having trouble with my Curtis 256mb mp3 player. When i turn it on, the screen comes up with " Incorrect Format, Reformat Player!". I tried to empty the player of any music, but when i hook it up to the usb, click my computer, and removable disk, it says either insert disk to drive G, or there is a I/O error.
Could someone give some advice?
Much appreciated. :-)
 

New member
Username: Kimberly__187

Mississauga, Ontario Canada

Post Number: 4
Registered: Jun-06
THATS IT YOU PEOPLE ARE PISSING ME OFF!!!!!!!!!! UR NO HELP AT ALLL... LIKE WHY DO U EVEN MAKE THIS SITE IF UR NOT GONNA HELP :@ THERES SOMETHING WRONG WITH YOU!!!!!! I HATE THIS WEBSITE IT DIDNT EVEN HELP ME... U PEOPLE ARE SICK AND FOR FUTURE REFERENCE IM TELLING THE VIEWERS NOT TO EVEN ASK FOR HELP BECAUSE THEY DO NOT KNOW WHAT THEY ARE TALKING ABOUT.... UGHHHH WHY DONT U MAKE A SITE THATS ACTUALLY HELPFUL!!!!!!!!!!!! THIS SITE IS NO GOOD!!!! I WASTED MY TIME............. GOOD DAY.
 

New member
Username: Kimberly__187

Mississauga, Ontario Canada

Post Number: 5
Registered: Jun-06
ALSO I TOOK THE PICTURE OF MY MP3 PLAYER FOR NOTHING......................ITS TOO GOOD TO BE SEEN BY PEOPLE LIKE U!!!! I HOPE THIS SITE GOES OUT OF BUSINESS!!!! AND NO ONE COME ON IT .. ITS A USELESS WORTHLESS WSTE OF TIME............. UR ALLLLLLLLLLLLLLLLLLLLLLLLLL DISGUSTING!!!
 

New member
Username: Problemchild

Post Number: 1
Registered: Jul-06
I have a curtis mp3 and i am extremely mad about it.....i need to reformat my player but i dont no how..one day i was gonna record something then the battery died so i chnged batteries then i tried to turn it on and it doesnt work..it say incorrect format reformat the player.....PLEASE HELP ME!!!!!
 

New member
Username: Problemchild

Post Number: 2
Registered: Jul-06
Im gonna need the step by step acions becuz i am only a kid and have no idea wat to do...so gawd help me..me and my frend have the same mp3....hers works fine shes had hers longer then me too....gawd dam it help me
 

New member
Username: Ukl

Post Number: 1
Registered: Jul-06
DRIVERS FOR YOU!!!
Today I got the same problem with "Incorrect Format, Reformat Player". Than installed wrong driver, black screen, lost megabites...
I have 1Gb Curtis (MP1000) http://www.curtisint.com/web/products.asp?brand=CURTIS&subCat=MP3&catName=MP3%20 PLAYERS
This facken site has no direct links to driverd but I found how to download drivers. In my case it was http://www.curtisint.com/html/CustService/Manuals/CUR_MP1000_DR98.ZIP
I have XP, not 98, but it works!!! Insructions like Alex wrote before. Try to find your model and put in my link your digits instead 1000. I tried with some models, it works fine. Good luck!
 

New member
Username: Chatterbox

Post Number: 1
Registered: Jul-06
My 256mb curtis player doesn't have the incorrect format problem, I just can't hear the music playing. It appears to be playing fine, registers with the computer fine, I can add files fine. Would a reformat help, or is the device buggered out?
 

New member
Username: Mikasa

Post Number: 1
Registered: Jul-06
Hi, my problem is that when i reformat my player it say something like Error 0x0 0x1 0x0 0x0 0x0 0x4 or somtehing like that what is it? please help me ^^

Soraya
 

New member
Username: Mikasa

Post Number: 2
Registered: Jul-06
Oh and my mp3 is a Curtis SMP228 128 MB MP3 Player
 

New member
Username: Alec82

Post Number: 1
Registered: Oct-06
hi guys
my mp3 player is dead.when i tried to turned it on it turning with black screen and dont work.
but when connect it to pc it's ok and connectioan messege apear on lcd and have no problem and work as mass storage device
my mp3 name is genx and have 128M memory
and my pc recognize it "sigmatel mp300f"
im trying to enter recovery mode but it not responding and when i hold button and connect it to pc black screen apear on lcd an pc dont recognize it
can any body help me ?
best regards
 

New member
Username: Cyfriendly_1

Post Number: 1
Registered: Oct-06
Hi, i have a problem with my s1mp3 player, it uses a AAA battery, but it can't work with it. It only works with usb power, i've tried with several batteries, but it doesn't work, i've already opened it, but nothing. Can someone tell me how to fixed it please!!!!!!!!!!!!!!!!!!!
 

New member
Username: Alyssabarthel

Post Number: 1
Registered: Nov-06
Hi Alex,

I have a curtis 256mb mp3 player (MP257) and it plays just fine and I only have 50 some songs on it. The problem is that whenever I try to put new songs on it through Windows Media Player my device isn't supported. It always was supported before on Windows Media Player and I'd never had any problems with it. Also when I plug into the USB port it the thing that says 'New Hardware Found' doesn't come up. Please help. :-(

Alyssa.
 

New member
Username: Pietous

Post Number: 1
Registered: Nov-06
Please can some one tell me where I can download a kalliba 256 mp3 player firmware? pietous@yahoo.com.
 

New member
Username: Charlotte

Canada

Post Number: 1
Registered: Jan-07
I have a 1g curtis mp3 player that I got a year ago. Lately, it won't play mp3's, only wma's. It looks like it plays them, the display shows time elapsing,but no sound. If I plug it into the usb port on my computer all the songs play fine. I tried formatting and reloading the songs. Didn't help. Anybody else have this problem?
 

New member
Username: Reggie_luna

Post Number: 1
Registered: Jan-07
I just got a 512mb curtis mp3 player. When i connected it to my PC and upgraded the firmware... my mp3 player stopped functioning. Right now, its just functioning like a mass storage device. I think the firmware "upgrade" screwed the player 'coz when the player turns ON, it just displays a blue screen. I can't even turn it off once it's turned on. Can sum1 please help... thanks. Oh btw, my curtis is MP3512.
 

New member
Username: Cnquan

Post Number: 1
Registered: Jan-07
Hi i am James QUAN .I am calling from Vietnam .I am asking you for a problem with my Curtis mp3 player ( MP2021) is not working any more . That i bought it just 2 weeks ago and seems to be dead... it won't turn on . So i tried to connect it on my PC and when i opened it , my PC prompted "the disk is not formatted do you want to format it now?" so i formatted it and after that , my MP3 player dropped dead... and my PC could not detect it anymore . Every time i turn it on it says that incorrect format reformat player . I tried reformating it by right clicking and going to format but after a while it says the computer is not fully able to format the player.could you please help me . I will be really thankfull.
 

New member
Username: Skymaster

Post Number: 1
Registered: Feb-07
bump, lets see if it works
 

New member
Username: Skymaster

Post Number: 7
Registered: Feb-07
CURTIS MP3 PLAYER SUCKS
Model MP1003
STMP3503 & TC58NVG Flash based
Manufacturer: Curtis MP1003, IGB, no FM
stuck at logo showing "computer to player" connection with "ver 2.600.100" in INVERTED (you needed a mirror to read it) Logo was larger than LCD as well.
Made in China, sold in North America...
my systems: Win98 and Win2K

I fixed mine after doing some research...(thanks to internet)

1.I pulled out sticker under battery and it revealed following info on chips:
SigmaTel STMP3503 (MP3 market is dominated by them and they SUCK big time!!)
Toshiba XT8858 TC58NVG3D4CTG00 (1GB NAND Flash: they SUCK too!!)

2. since it was a sigmatel chip based player, all I did was to experiment with various versions of sigmatel MSCN players (firmwares available at various websites for look-a-like players with same chip..STMP35xx) :but none worked... including those ones available at curtisint*com (They dont offer it under support/download section).

3.I also tried installing wrong(supplied)version of firmware CD (2.600.100) AND switching these files resource.bin, stmpsys.sb, usbmsc.sb, bootmanger.sb and hostrsc.bin: again didnt worked..

4. finally, I found firmware zip file CUR_MP3257_UPDATE_EN.Zip under FAQ section at curtisint's web...it was for 256MB player but after extraction it showed similar files with wrong-supplied CD which came with player.
this zip is incomplete: you cant install it.

5. STMP35xx are pretty forgiving, whenever my player turned dead after flashing with other versions of MSCN players, I was able to bring it back to life using wrong-version-CD firmware on another computer with Win2K. either by simply connecting it (it would show up as a drive) or by holding play button (without battery) as suggested in the manual.

6. I had better luck with MPIO's MB100 MSCN firmware which was more latest and better as it would find and lock the player. so I uploaded it and switched all of its files with zip found in step5. it was basically copying and dropping them on program folder "Mscn" under Sigmatel, and saying yes to all, when replacing files.
After Flashing this time, guess what: VOILA!!!!

I will NEVER buy anything CURTIS or No-brand names ever again. I wasted lots of my time: but I'm glad, I learned my lesson.
 

New member
Username: Zaiaku

Post Number: 1
Registered: Apr-07
I got a Curtis mp2021 2 gig. The music and text viewer work fine but the Vie and jpeg viewer dose not.... What files can be viewed on it and how can i fix the problem
 

New member
Username: Curtisuser116

Post Number: 1
Registered: Apr-07
hey Alex, can you help me i have a mp3 and its a Curtis MP1004 and the light shows but no text, no menu its blank, if you could pls help me i am rlly pissed bcuz ive been trying for the last 2 weeks to fix it
 

New member
Username: Avo

Post Number: 1
Registered: Mar-07
It seems just the back lght is working. Aside from the display text, is the unit able to playback files and respond when connected to the PC?
 

New member
Username: Ragnorio

Post Number: 1
Registered: May-07
I bought a sylvania SMP1015 which I am told is really a Curtis SMP1015 and the picture in the curtis manual looks the same.
At first the system recognized the player to the extent of asking if I wanted to use windows media player to manage it but the media player was never able to detect it.
I tried to use the hardware manager to get it working but it said the drivers in use were the
best available and the system was still unable to locate the player.
I loaded the CD that came with the player and ran the setup program but no joy.
I tried the recovery mode process and it worked up to the point where the hardware wzard was supposed to pop up and then disappear, it stayed so I ran the hardware wizard and it loaded the "correct"
driver but still didn't recognize the MP3 player
on the "my computer" screen. I tried the recovery process again and the hardware wizard didn't appear that time.
I'm running XP home on one system and XP pro on another neither of which recognizes the MP3 player.
I pulled up all programs and ran a search for SigmaTel MSCN Audio Player and it didn't pop up on the installation CD that came with the player or on my XP systems although I guess I'd have to get the system to recognize the player before I could download anything into it.
Is there a website with the drivers and repair info for these systems? All I find at the Curtis
site is the users manual that came with the player.
Any suggestions would be greatly appreciated.
 

New member
Username: Napoleon_courtney

CambridgeUK

Post Number: 1
Registered: May-07
This is from the Curtis support page.

http://www.curtisint.com/support/troubleShooting.asp

Model Number Problems & Solutions

All Portable MP3 Players

Q: I cannot play some WMA files.

Some WMA (Windows Media) files have DRM technology (Direct Rights Management). These music files are coded with certain access rights that will enable or disable the ability to copy or share that particular song. These WMA files cannot be copied to your MP3 player using the Drag And Drop method. You need to open the file using a Windows Media Player (available for free download from http://www.microsoft.com/windows/windowsmedia/download/). Once opened, create your playlist. Then select "File" on top menu. Choose "Copy" then "to Portable Device" function. This will enable you to listen to your WMA files on your MP3 player.

All Portable MP3 Players

Q: LCD displays nothing after turning on the MP3 player.

Please verify the battery by reinserting the battery correctly or replacing it. If this does not help, you will have to put the player in recovery mode and refresh the firmware. First, do the setup/download for "Sigmatel MSCN Audio Player" from your CD into your computer. Then, please follow the instructions in the Trouble Shooting section from your CD.

All Portable MP3 Players

Q: Reformatting on the MAC OS 10 platform does not work.

To reformat all MP3 players on this platform please do the following. Connect the MP3 player to the USB port. Double click on the MP3 player hard drive icon that appears on the desktop. Double click on Applications. Double click on Utilities. Double click on the Disk Utility Icon. Select from the Source List on the left hand side of the MP3 player then select Erase Disk and reformat the MP3 player.
 

New member
Username: Ingrid

Post Number: 1
Registered: Jul-07
Hey Alex
I have one mp3 curtis 2gb (MP2021) and when i turn on it turn off by itself and turn on, turn off, turn on, turn off... by itself!!!

I tried format (FAT or FAT32), but my computer can't do it, i don't know why...

What should i do??
tanks
 

New member
Username: Kevintrickjump

Post Number: 1
Registered: Aug-07
I have the MP1004 1gb mp3 player. Is there any way to bypass the song limit of 400 songs? I have way over 400 songs on the player; however, I can not access the songs that are past the 400th song. When I look in the music folder it says "Dir Empty". However, when I view the files on my PC, I can clearly see that the mp3 files are there. Your assistance to help me bypass the song cap will be greatly appreciated. Please email me as soon as possible. Thank You.
 

New member
Username: Kharrazi

Post Number: 1
Registered: Aug-07
My MP1000 stopped while on batteries (LCD OFF), although it works for file transfers on USB (LCD ON - SHOWING READY)

I read CURTIS troubleshoot plus this forum and did exactly the same thing. I attached it to USB in a recovery mode and updated it with the latest firmware from CURTIS website.

Still it doesn't work on batteries. The LCD is off and it looks like dead but when it is attached to USB the LCD is on and it shows the file transfers.

Is it something with the firmware or a hardware problem?
 

New member
Username: Nickname

Post Number: 1
Registered: Oct-07
Hi,Alex My curtis mp3 player ,which is MPK1040 and was bought from future shop last year,is not working any more.Every time I turn it on, only the CURTIS picture flashes again and again............,nothing else goes on.I tried to find the solution from your website,they say ' you will have to put the player in recovery mode and refresh the firmware. First, do the setup/download for "Sigmatel MSCN Audio Player" from your CD into your computer. Then, please follow the instructions in the Trouble Shooting section from your CD. ' . Unfortunately,there is no such software in the mini CD which was sent to me with the player. Could tell me what I can do in the situation that I will leave Canada this month? I will be really thankfull if you can help me to solve the problem.
 

New member
Username: Nickname

Post Number: 2
Registered: Oct-07
ingrid almeida ,we have the same problem
 

New member
Username: Monkeyman1140

Post Number: 1
Registered: Nov-07
My Sylvania MPS1015 seems to HATE USB 2.0 ports. It only works properly when plugged into a USB 1.1 port. If you are having connectivity issues then that might be the reason.
 

New member
Username: Jyllanes

Post Number: 1
Registered: Feb-08
My Curtis MP 2021 is not working. I formatted it and now it wont even turn on. I can access the files on the computer but thats it
 

New member
Username: Shellybelly33

Tillsonburg, Ontario Canada

Post Number: 1
Registered: Jun-08
my curtis mp3 player was working but would let me listen to the music I downloaded onto the player...I reformated, upgraded firmware and now player won't even turn on and its had a full charge...even plugged into computer and nothing.
 

New member
Username: Penders

SkiptonU.K

Post Number: 1
Registered: Aug-08
Hey i really need some help with my curtis MPK8854 i bought it about half a year ago and it was fine until the earphones i got with it broke i just used some regualer ones and now i only get sound in 1 ear and i have to wriggle the jack about to even get sound in the first place helpppp???
 

New member
Username: Slow_thinker

Post Number: 1
Registered: Oct-08
I have a Curtis mps2015, 2 gigs of audio should be cool to carry with you. But my player only plays less than 600 files. I can view them in vista I know there are on the player, but my player don't. How can I play all 2 gigs of audio?
 

New member
Username: Jlsimps

Post Number: 1
Registered: Jan-09
Hello,

I have an SMP 1015. i got my computer to recognize it and I even put music on it and can listen to it on my computer.

The trouble is, it won't turn on. It has a battery and it won't even turn on when plugged into the computer. I tried reformatting it, FAT, but no luck.

I saw other people had similar problems but I didn't see the solution.

Any help would be appreciated. Thanks!
 

New member
Username: Ervic123

Georgtown, South America Guyana

Post Number: 1
Registered: Mar-09
Hi I am Victor,

I Got an curtis Mp3 from a friend, but it was not working I then googled the problem and it lead me to this forum, the problem was when the mp3 was turned on it said that the mp3 needed reformating I then followed one of the advices that Alex gave and it was going fine until the MSCN AUDIO PLAYER was just taking a long time nothing has been done, but the firmware is off and the firmware download was not successful.
Now the mp3 is not coming on period.

Can you please assist me with this prob.

Regards,
Victor
 

New member
Username: Deano

Post Number: 1
Registered: Nov-11
Hello
My daughter has a curtis mpk4099uk, we had the usual problems, not being able to charge the phone initially (sorted that) and problems with the song format (partner sorted that). All had been working fine for the last 2 weeks, but now the unit has lost all the songs and pictures my daughter put on the unit. She is quite upset, have you any suggests on how to restore what I assume is still on the disk but no longer showing on the directories?
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