Pioneer VSX-D811S problem


I've got a problem that I can't figure out. When watching DVD's, I can only hear voices on the 7.1 setting. On all other settings I hear either nothing or low frequency music. On the 7.1 setting I hear voices and music but the bass is weak. When I switch to watching TV the bass becomes much deeper and more pronounced. I thnk I have it hooked up correctly. Any ideas?
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