VSX-D307 Pioneer Receiver Surround Sound Help


I can't get the surround sound to work. I tried to do what the manual says but it wasn't very clear. When I did the test tone, I didn't hear it in the surround speakers, only the front and center speakers. I turned the rear level all the way up and still didn't hear anything. Everything is hooked up properly. Does anyone know how to fix this? Could the size of my speaker wire be the problem? Please e-mail me.

I Need to Reprogram my Remote and I cant find the Codes can you send them to me. Thank you
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