I am going nuts. I have installed many a car stereo in my day. I purchased a Jensen VM9511TS Multimedia receiver yesterday. The first one I bought had no sound when playing a DVD and the DVD picture was jerky so I took it back and exchanged it.
Hooked up the new one. DVD picture is fine. BUT I get no sound at all when trying to play a CD, DVD or the TV. The radio plays fine and sounds great!
The brown Mute wire is not connected to anything.
I can't believe I would need an external Amp just for the CD, DVD and TV. Have not tried an SD card yet..
Any ideas? Like I said, the radio is fine so it cannot be wiring.
The radio works and the blue wire is hooked up to the power antenna - it works. I do not have an external amplifier and am not using the pre-amp outputs. The blue stripe amplifier power wire is not hooked up to anything.
Are you saying that this unit requires an external amp? Makes no sense. Thanks
