New memberUsername: Clgd
Post Number: 1
Inside the device manager the USB is registering as Unknown. Using the troubleshooter I attempted to update the drivers to no avail.
The Lyra DJ does not register that a device is attached to the PC. The windows explorer does not register that the drive is active.
All my windows updates are current. I have reset the MP3 and still get the same error:
"Failed to upload files. Reset unit to resume operation. Update LyraHD system files if problem persists." then the system turns off.
I can get access to the charging screen only when plugged into the PC. This allows me to gain access to the USB connected screen. Holding down the Play button will prompt the error screen and a flicker of the menu screen.
When the unit is unplugged it goes directly to the error screen then turns off. The unit has been reset but access to it for re-formatting is unavailable. Any assistance would be greatly appreciated.
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