Hey i just purchased the new alpine cda 9835 head unit and just got it installed today at my local jo-dis and it was going real awsome all day and then suddenly the whole screen shut off and i cant change it and i checked the black out and thats not it, here was how it exactly happened, i was in a parking lot with the ignition just in the on position and then i went to turn the car on and the right side of the screen became noticibly darker than the left and then i was messing around with it serching for an mp3 and the whole screen just shut off suddenly. I talked to my friend at the jo-dis and he said he didnt hook up a power wire from the headunit straight to the battery and thats all i can think of its not getting enough power or something, the music plays everything works just the screen has no display. I would greatly appreciate it if someone can help me out with this because this was an awsome headunit and the display is beautiful and i dont want it to be stuck like this. Thanks!!!!
Joe Cenkus
Unregistered guest
Posted on
can someone please help me i just bought this head unit for 500 hundred dollars and now it doesnt work im really pissed off and i would really appreciate at least one persons advice
If the people at ur local shop can't fix it, I doubt this forum will help you too much.
Call/take it to where you got it, or where it was installed, and say it was installed professionally and you're really pissed and stressed and they will get you a new one or fix it as fast as they can. Just don't mess with it urself if you don't know what you're doing and no one can blame you. I learned that the hard way and I'm getting away with it.
Sounds like a defect in the source unit. Take it back as soon as possible and either make an exchange or get your money back. If they are an authorized Alpine dealer, use Alpine as a lever if they are unwilling to cooperate.
Not hooking up the unit directly to the battery only affects the performance of the internal V-Drive amp.... and increases your risk of a fire. Ensure that if you are using the internal amp, and want to get the most out of it, that you do give it a direct fuzed connection to the battery with at least an 8Ga power wire.... Do not run the power for your source unit from the vehicle fuze block in the case of this unit.