Hey everyone this is an official statement from the official coder from koolsat norw-group. If you all do not believe me go to your favorite fta file site and check out the koolsat section of someone else who posted this same message.
--------------- We are happy to confidently announce that the koolsat 4000, 5000, 6000 models will be supported (well) from here on out starting October 2008.
We do apologize to all koolsat 4000, 5000 & 6000 users for the poor support in the past. We did run into some problems with our previous manufacturer for the these models. To make a long story short, we do not work with this manufacturer any longer. All problems with support have been resolved since we now have all source codes in hand. We spent quite a bit of money for this however, we believe it was worthwhile.
We have also reorganized, made new partnerships, and many structural improvements have been made. We believe you will see a very strong support group for ALL koolsat models from here on out. It should be noted, that it has always been our intension to support ALL koolsat models past and present.
We appreciate everyone's support in the past and promise to support YOU as best as we can. And look out for renewed support for koolsat 4000, 5000 & 6000 in October.