Need help with channels!


I have the C**lsat 4000 plus. I have the keys and strong signal. The problem is that I can't get any channel on Dish Network from 100 to 300. One channel I want to see is the Sci-Fi. I can't get any HBO east nor Family. Appreciate any help that any one can give. I know that sci fi works because it works on the box from the dish provider.
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