I have a Sandisk Sansa E250 Mp3 Player that I got from a friend and it worked in the beginning, but I am currently having issues with it. I push the power button and the main screen (Black, says "SanDisk") comes up like usual. Then after a few seconds it changes to a white screen (Sometimes has lines across it) and then it goes straight back to the main screen. I can't get past this!! What is going on with my MP3 player?! Please!! Any help or suggestions!!
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.