Samsung Settles Lawsuit, Will Repair Certain TV Models
Samsung Electronics America has agreed to repair LCD, Plasma, and DLP TVs built between 2006 and 2008 that malfunction due to faulty capacitors in class-action settlement.
Samsung Electronics America (SEA) issued a notice Thursday that it has agreed to offer free repairs to Oklahoma residents who purchased certain LCD, Plasma, and DLP TVs from the company that have malfunctioned due to capacitor issues.
A class-action suit was filed last Oct. 17 by Oklahoma residents Ryan Russell and Philip Bourne on behalf of themselves and other Oklahoma residents who had purchased defective televisions from the company. SEA stated that it “denies the allegations in the lawsuit, but has agreed to settle the lawsuit to avoid the costs and uncertainty of continued litigation.”
The original suit alleges that malfunctioning capacitors caused certain Samsung-branded TVs manufactured between Jan. 1, 2006 and Dec. 31, 2008 (see list of models below) to “experience symptoms such as not turning on, a significant delay in turning on, making a clicking sound, cycling on and off, and other similar problems.”
The terms of the settlement call on Samsung to conduct service visits to claimants with televisions covered in the suit to determine if they have a capacitor problem. The company has agreed to replace faulty capacitors and in some cases, a television’s power board after determining if a claimant’s TV is malfunctioning due to problems with those components.
Samsung Electronics America is also prepared to reimburse owners of affected TVs for past repairs and will pay those who no longer possess them $300 if they can prove previous ownership.
SEA said in a statement that “[a]pproximately 1 percent of Samsung televisions sold in the U.S. from 2006 to 2008 have experienced some performance issues” caused by capacitor problems and that it had “voluntarily provided free repairs for U.S. customers with affected televisions” since confirming the problem in early 2010.
Samsung has had some other legal entanglements in the U.S. in recent months.
Samsung and six other Asia-based companies agreed late last year to pay out $553 million as part of an agreement to settle claims in a multi-state lawsuit that they conspired over eight years to fix prices for liquid crystal display (LCD) screens.
A few weeks earlier, class-action lawsuits were filed by smartphone owners in California and Missouri that alleged violations of federal wiretap laws by Samsung, HTC, and mobile software developer Carrier IQ.
By Damon Poeter, PCMag