Digital surround from digital cable

 

Brent Mascott
I just want to end the discussion about this. Is it possible to get the SAME digtal surround sound (digital dolby, DTS) from a digital cable box, with a digital output, as with a movie from a DVD? I have a Motarola digital cable box from Comcast and I can get dobly prologic surround to play from the digital cable but it is clearly not the same surround sound as when a DVD is playing. Please help so I can stop messing around with my cable box trying to get a better surround. Thanks
 

Anonymous
I also have a Motorola digital cable box from Charter Communications and I can get prologic II, prologic and the DSP listening mode from my Kenwood receiver. I don't believe you can get dolby digital or DTS from your cable box. The best surround from the cable box will be prologic. I have the cables connected from the cable box directly to the receiver. I do agree the sound from your DVD when broadcast in dolby digital is the better surround mode.
 

Anonymous
i've been fighting with comcast the past few days over this. Even though my digital cable box says "dolby digital" on it, i can't get digital audio, why? because there is no digital input, i.e., optical or coax. i'm trying to trade up but they're telling me i can't, i'm stuck with what i have, which is a crock. we'll see how it goes, maybe i'll bombard them with email and phone calls.
 

Anonymous
oh yeah, to answer your question, you can get the same audio, well dolby digital not dts (at least i don't think dts) but you need a digital audio input on your cable box, they have them, you just have to rag on them to give you one.
 

Anonymous
I have Time Warner Cable in North Carolina. I get several movies on cable in Dolby Digital sound through a coaxial digital output through my home theater. I don't know about Comcast boxes, but the TW boxes here have Dolby Digital 5.1 output, and it works.
 

jason k
FYI:
I am in Houston and have Time Warner digital cable. I just spoke to their rep today about this - We have the Motorola box that says Dolby digital on the front and does have digital coaxial (spdif) outjack in the back. BUT, he said the box still will NOT deliver Dolby digital audio to my home theater even with the right cable becuase the box is not actually capable. He couldnt tell me why but he did seem knowledgable for my questions. But he did say they were being upgraded in a few months and digital capable boxes would be available then.
 

Here's the easiest way to test it:

1. Connect the digital cable box with either digital coax or fiber optic, depending on the specific box you have. When you have it connected to your receiver, be sure your receiver is set up to recognize the digital bitstream.

2. Watch a program source you KNOW is encoded with Dolby Digital. (A lot of stuff on HBO is.)

3. Your receiver should somehow acknowledge that it's getting a DD feed--there's usually an indication on the front that will say "Dolby Digital" or even list the specific channels--L, R, C, SL, SR, LFE.

If this DOESN'T work, I'd say the likely suspect is the cable feed, not the box. Many boxes are CAPABLE of delivering digital audio output, but they won't if the cable feed isn't digital. (Don't even get me started on the cable companies' liberal use of the term "digital." When you subscribe to "digital" cable, most of it is still analog, and by definition, CANNOT carry Dolby Digital signals. Other sources, like satellite or DTV broadcasts, really ARE digital.)
 

Anonymous
I was wondering the same thing, We have (I guess you can call it Digital) cable with charter. The box(Motorola) says dolby digital on front but indeed I cannot figure out how to get it to work if there is even a way. I was watching a show saying 5.1 Surround where available. But what do you know. Nothing. So, instead of optical on my receiver , I have it switched to Analog and am using the DSP Theater fake setting. Digital My butt. And it costs a whopping amount of money every month to have So called digital cable.
 

Wade
I just got a Sony XBR 60 lcd tv. I live in SoCal and have Time Warner digital cable. They provide HD through their service. I picked up the HD digital box (a Pioneer - not the same as the regular digital box) and hooked it up. I used a digital coax to feed sound into my receiver (Kenwood 7070). Have component cable going to the TV.

I am getting DD 5.1 signal both with the HD channels and the normal digital channels. It sounds great. Not all shows are broadcast in DD 5.1 though. Some are just DD 2.0. The receiver picks it up when available. Sometimes I manually switch to a different surround mode on the receiver if its only DD 2.0.

I think it depends on the cable provider and the box. It worked out great for me. Watched the Jets/Skins game last night in HD and DD 5.1. Also, checked out some of the US Open tennis in 5.1.

By the way the LCD Sony XBR60 looks awsome in HD. Even the digital cable channels look real good.
 

Anonymous
If your motorola digital cable box have the Dolby Digital logo then it can decode Dolby Digital signal from the coax. That said, the broadcast will also have to be encoded with Dolby Digital. Any broadcast (tv show) with dolby digital will have to say at the beginning of the show "In Dolby Digital" where available.
Unfortunately, the Motorola Digital Cable Box does not have a 5.1 channel (L,C,R,Ls,R and Sw)analog audio output connector. Now to get the Dolby Digital output from your Motorola Digital Cable Box, use the optical output (if it has one). This output carries digital signal therefore it can only be plug-in onto any optical input of the receiver. Remember Dolby Digital only refers to audio your video output would still be coming from either the RCA or the coax.
 

Unregistered guest
I have Comcast in Michigan. We are about to get HD broadcasts, but I still use the normal box. We receive lots of Dobly Digital 5.1 broadcasts. All of the digital music channels are also in Dolby Digital 2.0. Lots of Movie channels and HBO is in 5.1. For the first while I did not get any Dobly Digital but now get a lot.
 

Unregistered guest
Has anybody considered a class action suit to settle this matter with the cable companies ??? A lot of people have been paying for something they never received ....

Anybody interested in exploring this option ???
 

Unregistered guest
To all you guys with the cable box that has no digital output ...

I forwarded this page to my cable provider and three days later I am being promised an upgrade to a newer model, free of charge.

They are very well aware of this problem ... All you have to do is ask for a solution or your money back.
 

Unregistered guest
I have Cox Cable in Florida. My Cable box DOES have a coaxial (spdif) digital audio output that I hooked up to my receiver, but the only channels that will transmit in Dolby Digital or DTS (just like DVD's) are premium channels (ie HBO, Showtime). But even then, not every program plays in digital audio. I think it depends on what's being broadcasted by the channel owner (broadcaster, I guess that's the right terminolagy. {ie Cinemax, HBO, Showtime}). At the begining of each movie or show, they tell you the audio format that's available (ie Stereo, Dolby Digital, DTS, SAP, Closed Captioning), and if your receiver can decode it, then you have it. True 5.1 Dolby Digital or DTS (just like DVD's). My local channels DO NOT transmit in any kind of digital format at all, so I also have the L/R RCA jacks hooked up to the receiver, and switch my input on my receiver according to what I am watching, and get that Pro Logic stuff for my local channels. (But hey, at least it's better then just plain stereo).
 

New member
Username: Hab

Post Number: 1
Registered: 02-2004
Just bought an NAD receiver ($1400.00) so I could ger 5.1 only to find out my digital??? cable box has no digital outs or ins. Spent time on the phone with Rogers & finally they said to bring all 3 of my boxes in tomorrow & they will give me new boxes which have coaxial connections, to replace them at no charge. They assure me that I will receive 5.1 then but I am still leery. Wish me luck.
 

Scottro
Unregistered guest
Comcast here in Pittsburgh is *claiming* to have boxes on the way with digital outs for distribution in late Feb or March for standard digital subscribers. The HD boxes of course have these but I got no love from the customer service reps when I tried to get an HD box for the interim, since I don't have an HD set. You'd think that for the $1000/year they get me for they'd be more accomodating...good luck all
 

bmlkidd
Unregistered guest
To anyone who has had this problem with Comcast (especially in eastern PA), was this issue resolved without having to upgrade to HDTV? I too bought a Kenwood that accepts digital audio only to find out that the Motorla box provided by Comcast has no digital outputs.

Thanks,
 

Scottro
Unregistered guest
An update...I stopped in to my local Comcast office to pick up my additional box (although defeated on the Dolby issue, I was resigned to at least getting the extra converter). Well I just happened to walk out of there with the Dolby upgraded box that they told me on the phone wouldn't be available for a month. It was just dumb luck that one was available when I went in, but she saw in my account that I had requested one and said "I think I have one in the back". So my advice is to at least get on the horn and let them know you want one.
 

Silver Member
Username: Elitefan1

Post Number: 235
Registered: 12-2003
I have Insight digital cable and they recently have made boxes available with optical digital outputs and s-video outputs.[Motorola brand]. I have been very surprised at the quality of the picture on my Philips 32" analog set. Very nice on the movie channels like HBO and Showtime and the movies that are in dolby digital are terrific. I would say after a couple months that the quality is about 75-80% of a good dvd. All I can say after years of complaining to my cable company, who has been bought and sold several times is "finally"! My picture is every bit as good as what I have seen on my Dad's Direct TV system.
 

New member
Username: Jgardner18

North Carolina

Post Number: 1
Registered: Mar-04
time warner in user in NC who can't get dd 5.1?I KNOW it's hooked up right.they are only dd 2.0.Why is this?????
 

Anonymous
 
There are simple answers to these questions. Dolby Digital is always the audio on digital channels. It is the standard. Anything else is non-standard and you will have to search hard to find such channels. Channels 2-83 are still analog. Any digital audio you get from them is being converted by simple DAC.

Dolby Digital can carry one to 5.1 channels. Not all programs are sent out with Dolby Digital 5.1. All cable boxes should be able to output the Dolby Digital information in the cable signal, many do not. Your box must have a digital audio output, technically called "S/PDIF." If your box does not, do what others here have done and request one from your cable provider. Most Motorola DCT2000s do not have the required output.

If the Dolby Digital information coming out of your set-top is only two channels, left and right, turn on Pro Logic II or Pro Logic IIx on your A/V receiver. This is as close as you can get to Dolby Digital 5.1 for channels not sending Dolby Digital 5.1

If you get High Definition cable, you will always get a box with digital audio output, even on Motorola systems.
 

Ed
Unregistered guest
Here's another wrinkle for you - in Western Massachusetts, it's very difficult, but you can get comcast to provide what they call an L-class cable box that adds S-video output and Dolby Digital SPDIF output features beyond what the basic DCT2000's have (they otherwise look the same, and I believe they cost the same). Now, I managed to get two of these, since I have multple DD-capable receivers in different rooms.

I'm glad I did because I was tearing my hair out trying to get one box to work - until I gave up on that one and tried the second one. Works flawlessly, once you turn on the new, magic entry on the audio menu "Dolby Digital (On or Off)". Box that didn't work didn't have that menu selection at all (sort of like the basic DCT2000, although it does display the ][D logo on the channel bar for channel which carry a DD-encoded audio channel).

So, I got that L-class box that didn't work swapped out for a different one -- which does exactly the same thing! So, I just sent them another email requesting them to get a specialist involved who can perhaps tell apart these two flavors of L-class boxes, and why one works and two others didn't.
 

New member
Username: Walkerre

Port Hueneme, California United States

Post Number: 1
Registered: Mar-04
Just wanted to let folks know - Digital Cable does not necessarily mean digital sound or picture. Digital Cable referes to the fact that the analog signal has been digitized then compressed allowing for more channels within the same space they currently have (not really an improvement). Yes, digital boxes say Dolby Digital because that is the standard sound format that was decided upon for multichannel audio. A cable system may not have the equipment in place to pass through the 5.1 signal or it may be in place on only a few of the channels which transmit it - again it's a matter of how much channel capacity/bandwith the cable system has. Chances are if you ask customer service they won't really know the answer - you need to speak to a technician on their sytem. As someone else posted try connecting a coax or optical jack to the box if there is an output and connect it to the receiver put the receiver in the "auto detect" or bitstream recognition mode - if it's a 5.1 signal it will say "Dolby Digital" I do know that DirecTV, Dish Network & VOOM (HD Satalite service) send DD signals through their set top boxes equipped for DD (Mostly pay channels like HBO). Dolby Pro logic II, SRS Circle Surround II will be output through the left/right audio jacks as well.
 

PA
Unregistered guest
my cable box has digital audio out (RCA type jack) on the rear panel. The problem is that my receiver has only optical in. Is there a fix for this situation?
 

PA
Unregistered guest
I think I may have solved my own problem. Will this work? http://www.radioshack.com/product.asp?catalog%5Fname=CTLG&product%5Fid=15-1228
 

Bellyboxer
Unregistered guest
PA you may have the same problem as I do. I have a Scientific Atlanta 3200 Digital Box which has only one output (as far as digital sound is concerned). It is simply labled "digital output" and is an RCA type jack. I think it may be an AC-3 RF output jack as I've seen on other boxes of it's type. For the life of me I can't figure out what to connect it too on my receiver as I have only optical and coax. I've looked at loads of receivers and have only seen an AC-3 RF input jack once or twice. Any suggestions or am I out of luck?
 

howlswolf
Unregistered guest
yup PA it work for me, i have one of those (not exact same model) from radioshack and it work perfectly. My receiver only has one coax input for DVD, so i bought one of those to hook up my cable box to one of my optical connection.

Belly: AC3 = DD , so go ahead and connect your AC3 to one digital input in your receiver, should work no problem
 

Bellyboxer
Unregistered guest
Thx Howl, i'll give it another shot. Do you have any suggestion on which input to connect it too? I have tried putting it in the orange coax tv input on my receiver but no luck......the output on the cable box is labeled "digital output" and is color coded black if that gives any indication.
 

PA
Unregistered guest
Yes Belly,
The only one on my cable box is black also, and not orange. It does say digital audio out on it. My receiver only has an optical in. I was planning on connecting the black out to the optical in using the radio shack device mentioned above.
Is this what you tried and failed or am I misunderstanding you?
 

Bellyboxer
Unregistered guest
PA..
No I used a digital coxial cable connected from my cable box "digital output" direct to "coaxial in" on my receiver. I had no luck with that. Not sure why a convertor would make a difference to one of my unused "optical inputs" on my receiver but you never know. Surely if it doesnt work we could just take the convertor back to the store. The cable company keeps telling me that it will only connect to a jack on my receiver specifically named "digital input" (aka AC3) and not to coaxial or optical. I'm sure there wrong but what do I know?
 

Bellyboxer
Unregistered guest
PA...any luck with the optical output convertor?
 

Clueless Sue
Unregistered guest
Hi There:
Not sure if anyone can clarify something. I just notice that my receiver displays the "L, R, C, SL, SR, SUB" icons when I get a tv channel that has 5.1, but when i play a dvd i dont see any of those icons just "pro logic II". Can I assume that I am still getting 5.1?
 

Clueless Sue
Unregistered guest
Ps) Sorry I do see "L and R" displayed along with pro logic II but no SL SR C or SUB when playing dvds. The model is an SAHE100.
 

Bronze Member
Username: John_s

Columbus, Ohio US

Post Number: 52
Registered: Feb-04
Sue:
Three things must be done:

1) The digital audio signal must be sent into the receiver via either the coax or optical output on the player. Some players have one or the other or both output types. Choose one.

2) You must program the receiver to recognize and decode this signal on a receiver input of your choice. You should consult your owner's manual for the exact procedure on this important and mandatory step.

3) You then make sure the DVD player is programmed to output the Dolby Digital and DTS signal. This is done via the audio setup menu on the player.

No, "prologic II" is not true 5.1--it is a digitally synthesized surround mode to be used (by your choice) on non-digital 5.1 sources.

Hope this helps.
 

Silver Member
Username: John_a

Post Number: 527
Registered: Dec-03
Brilliant, John.

There is nothing more to say. Except 2 and 3 are optional, there is always a built-in default selection. Over-riding the default probably counts as "advanced" for many sane people.

Sue, do John's recommended action (1). There is no difference between electrical co-ax and optical. Use whichever you already have. If you have neither, buy a cable, whichever you fancy. Any ordinary single RCA-plug interconnect cable will do for the co-ax, to get going. But, to minimize risk of interference, the single, digital, co-axial cable should have "75 OHMS" on it somewhere.

Under no circumstances spend more than about US$ 10 on either type of cable, and the cheapest may well be cost less, and will be just as good. "Radio Shack", or your local equivalent, is fine.

There are many dealers who will try to burn you on that.
 

Clueless Sue
Unregistered guest
Hi Guys and thanks for your help so far you're the best! I'll have to look at points #1 and #2 when I get home as I know I do have the dvd connected to my receiver using an optical connection but still only prologic II. Thanks for the tips tho I'll let you know how it pans out. I wanna blow the doors off my house so hopefully this works :-)
 

Clueless Sue
Unregistered guest
Rather points #2 and #3 ... u know what I mean ;)
 

Clueless Sue
Unregistered guest
It worked! The stupid DVD player needed to be told who's boss and play DD and DTS! Thx Guys! Hugs ;)
 

Silver Member
Username: John_a

Post Number: 542
Registered: Dec-03
Great, Sue!

John was right then, it was point 3. Real 5.1 is better, isn't it?

All the best!
 

Unregistered guest
I have had (Comcast - SE Pa.) digital cable for about 3 weeks. All went well initially but over the last few days the "digital" channels (i.e., over Ch. 100) experience momentary "dropouts" of audio and video accompanied by "blocking" as the picture rebuilds. Seems to happen on the average of about every 5 minutes or so. When the picture is there it's great but the interruptions are annoying. The cable into the house is new within the last year and the analog signal was great. Is this a signal strength issue and, if so, can the cable company install a signal booster of some sort? Or is this just "the way it is" with digital cable? Tnx very much.
 

Bronze Member
Username: John_s

Columbus, Ohio US

Post Number: 81
Registered: Feb-04
JJD:
I recently had the same problem and the solution was achieved with a line amplifier (+15dB) and a new cable box. This was done after a service call by the cable company. No, this is not "the way it is" with digital cable. A service call is indicated. Get back to us on this.
 

JJD
Unregistered guest
JOHN S:

Tnx for your response. At your suggestion, I scheduled a service call for next week. I'll post the results of their visit.
 

Kyle
Unregistered guest
just like you have to setup the dvd player to output a DD signal, you have to do the same for the cable box (assuming its DD compatible).

The cable box company doesnt set DD as the default output signal because you cant play a DD signal from a reciever that doesn't have DD. All those poor souls without dolby digital wouldn't be able to hear anything.
 

Unregistered guest
I practically read all the posts on this page and I couldn't help not posting my question.

What if my digital box has a digital output (It's a black output that looks like an RCA output.). But my DVD/Reciever has no place for a digital input only has inputs for left and right (Red and white RCA cables.) RCA inputs. Is there any way to still get the 5.1 surround sound i'm looking for from my box? I already tried using the RCA outputs (White and red cables.) from my box to my DVD/Reciever but I had no luck with that even with the movie channels that said they had Surround Sound.

My friend has 5.1 surround sound hooked up to his DVD and his digital box and his even works with channels like cartoon network and it doesn't sound crappy either. So I know it's possible.
 

Silver Member
Username: John_s

Columbus, Ohio US

Post Number: 109
Registered: Feb-04
Showaski39:
With no coax digital input on your unit, you are out of luck. The maker of your combination (if I understand your post correctly) DVD/Receiver has omitted that input because of cost and philosophy. Their reasoning is that, since the DVD DD signal is decoded internally, few people would have any use for an external input.
 

Unregistered guest
Thanx for your response JOHN, yea I think that is dumb that my DVD/Reciever only has two auxilary inputs for the white and red RCA cables only.
 

Unregistered guest
This is the DVD player I am talking about, it's pretty cheap but it was for a room and nothin big like a living room. I couldn't get any info on this player on the net, it's probably not to common.

http://www.walmart.com/catalog/product.gsp?cat=62055&dept=3944&product_id=259844 9&path=0%3A3944%3A62055%3A110929
 

Silver Member
Username: John_a

Post Number: 930
Registered: Dec-03
It think it is really dumb of the manufacturer not to have a digital input on a unit like that. The extra cost would almost nothing. It should also have a digital output, too.

I have looked up the spec of the NAD all-in-one player/receiver, the NAD L70. It has:

2 Digital Inputs: 1 RCA; 1 TOS Link
1 TOS Link Digital Output
 

Unregistered guest
Some digital boxes come with S-Video outputs and the yellow RCA video output, do these outputs make the picture quality better?

Also about the DVD/Reciever, I still don't understand why would the DVD support extra auxiliary's for RCA audio inputs (White and red plugs.) if it won't give me nothing but stereo when I hook up my digital box to the DVD using the RCA cables and why would the box support the outputs for the RCA cables when I am only hearing stereo and no surround sound.

Hopefully you understand what i'm trying to say.
 

Silver Member
Username: John_a

Post Number: 967
Registered: Dec-03
Showaski,

S-video gives higher picture quality than the single RCA (also known as "composite").

A DVD player usually has analogue stereo (white and red) outputs, not inputs. This is to allow anyone to use the player with a conventional stereo amplifier/receiver, also to by-pass any processing in an AV amplifier/ receiver. I am not sure if that is an answer!
 

Silver Member
Username: John_s

Columbus, Ohio US

Post Number: 113
Registered: Feb-04
Showaski39:
The yellow RCA video output is better than the coax out, because you by-pass the tuner in your TV. That wire would go directly into your TV. If your TV has an S-video input, that is better than the RCA input, so you should use that.

Your cable box may have a digital audio output, but you don't have a place to plug it into. (See my earlier post.) The only reason those analog R/L inputs are on your DVD/Receiver is for you to hook up your VCR's audio outputs into. If you are not going to do that, then use those inputs for cable box viewing, but you will not hear digital surround. Honestly, considering the cost of your system, you are lucky to have any external inputs on your DVD/Receiver at all.
 

Silver Member
Username: John_a

Post Number: 970
Registered: Dec-03
Showaski,

John S and I are answering different questions.

Can you help by explaining what you mean by "the DVD/Reciever", and also by "DVD" as in " hook up my digital box to the DVD using the RCA cables"? For "DVD", I was assuming you meant a DVD player, as on your post May 08.
 

Showasi39
Unregistered guest
Sorry for the confusion, it's just that I always hear surround sound when I connect my PS2 to my Pioneer stereo system in my living room and all I have connected from my PS2 to the stereo are the red and white RCA cables to the audio inputs on the back of my Pioneer stereo, the same goes with my DVD in my living room which has red and white RCA audio outputs connected to the audio inputs in my stereo and I still hear surround sound. So I thought it would be the same with the digital box.
 

Gold Member
Username: John_a

Post Number: 1034
Registered: Dec-03
Showaski,

Thanks. But now I am completely sure I do not understand!

Whatever the source of the signal, how can you hear surround sound from a stereo system?
 

Silver Member
Username: John_s

Columbus, Ohio US

Post Number: 117
Registered: Feb-04
showaski39:
What you are hearing on your other two systems is matrixed surround as in ("Dolby Pro Logic"), not true digital and discrete multichannel sound. Digital surround cannot be transferred to a receiver via the analog red/white outputs on any device. That can only be done by either the coax (single RCA-like output) or the optical out. That is the purpose for the existence of either (or both) of these types of outputs on your DVD players.

Also, it sounds to me like your new DVD/receiver combo unit has no matrix or any other simulated (fake) surround settings. So the only surround you can hear is when it decodes a 5.1 signal off a DVD.
 

Unregistered guest
LOL, no I mean it's one of those system's that have Dolby Surround Pro Logic, it has 5 speakers, a center, two rear speakers and two big front speakers.
 

Gold Member
Username: John_a

Post Number: 1038
Registered: Dec-03
Showaski,

OK. Gotcha. I understand. You write "Stereo" and mean "the system". I read "Stereo" and take the meaning as "sound from two channels".

John S has the answer!

All the best.
 

Unregistered guest
JOHN S

I think it might just be the digital box, because I tryed connecting the digital box to my pioneer system in my living room and I get the same results, I don hear the rear speakers working, shouldn't it work even if its matrixed Surround Sound (Pro Logic).

The only difference I notice when I try it on the pioneer VS on the DVD player is that on the pioneer the center speaker works too compared to just the left and right ones on the DVD.
 

Unregistered guest
I got it working in my living room. Thanx for the responses guys.
 

Unregistered guest
I work for Comcast of Pompano Beach. The new Motorola Interactive boxes are capable of 5.1DD. As long as there is a digital out (9 out of ten times its digital coaxial.) Some boxes however do have the DD5.1 logo on them and don't have the digital output. Sorry, maybe your local Comcast can provide one of these boxes to you. Here are the setting to turn on the DD5.1 on the Motorola boxes:

1.)Go to "Menu".
2.)Click on "Setup".
3.)Then click "Audio".
4.)Change the "Audio Output" to Advanced.
5.)Leave "Compression" at "None", and "Stereo Output" to "Stereo".
6.)Press "Exit".

Make sure your on a DD5.1 channel. After selecting a channel this can be found in the right hand top corner of the banner guide. This will tell you the type of output the channel has.

Congratulations! You should now see your DD5.1 light up on your receiver!

Check out my site for more help or pc help @ http://www.fromanotherstate.com
 

POed GUY
Unregistered guest
I called Comcast to get a new box w/ digital audio or optical outputs. I was told the only thing I could get is a box w/ an s-video connection, and that I could get dolby 5.1 from TV that way. Is this true?
 

New member
Username: Scottro

Pittsburgh, PA USA

Post Number: 7
Registered: Jun-04
The box I got from comcast after I requested one with digital audio outs also had S-video, so you should be fine. My old box didn't have anything other than RCAs so you'd figure the upgrade was for digital audio and S-video. However of course just the S-video isn't going to do a thing for your audio.

You'll find that most of the reps at Comcast are not all that informed. Maybe the rep meant that the boxes with the S-vid also have the digital outs.
 

POed GUY
Unregistered guest
The people at Comcast SUCK!

I FINALLY got them to send me a new Dolby box. I hate those nut-sacs...
 

Silver Member
Username: Project6

Post Number: 781
Registered: Dec-03
the beauty of cable monopoly, huh!?! It sucks having one cable provider, no competition to drive better service and lower prices.
 

New member
Username: Scottro

Pittsburgh, PA USA

Post Number: 8
Registered: Jun-04
I was trying to be nice but in general yeah they suck. I've stopped trying to deal with them on the phone since luckily their office is closeby. I seem to get better help in person.

Yeah Berny, stuck between a rock and a satellite dish...what can you do.

 

POed GUY
Unregistered guest
Scottro, does your new box also have the regular RCA video outs as well as the S-video? I need digital audio outs and RCA outs for my reciever. Does yours have that?
 

New member
Username: Scottro

Pittsburgh, PA USA

Post Number: 9
Registered: Jun-04
Yes - It has a set of RCAs for Audio & Video, an S-video out, optical out, digital coax out, and if I'm not mistaken a set of RCAs to passthrough another signal like a VCR.

 

Bill
Unregistered guest
Get this, I had a Digital Cable/Digital Audio box and when I got it serviced, the Tech replaced it with an Analog Audio box. I called Comcast and they said they didn't have those type of boxes anymore. Why didn't they give me an HDTV box then????? Can you believe it? Did someone say Class Action?
Parker, CO
 

POed Guy
Unregistered guest
OK, I finally got a box with a coax out. Now when I watch TV, the reciever says it is getting a dolby signal, but I only get sound from the front two speakers.

I am watching a dolby 5.1 broadcast and my reciever is set up properly...

Any ideas?
 

POed Guy
Unregistered guest
Nevermind, I got it... FROMANOTHERSTATE helped me out. That guy rules.
« Previous Thread Next Thread »



Main Forums

Today's Posts

Forum Help

Follow Us