Home > Consumer Reviews > Canon PIXMA MX850 Multi Function Printer

I'm not very IT literate but I thought the instructions were poor, the diagrams hard to read and the set up not easy. To this day, I still can't find the "paper tray" the software keeps defaulting to. I use the feeder instead and that only supports the paper on one side, so printing isn't always straight. The scanner isn't very user friendly e.g. it defaults to a new folder in the scanner menu each time rather than the folder you want to save to and I haven't found how to correct that. Also, there was no lead to connect the printer to the PC. You have to buy that separately (no warning of this when you purchase and my last printer came with a lead built into the printer end, so I couldn't re-use it). Finally, there are only 3 colour tones and that seems to make the colour quality poor. The cannon website wasn't any help to me (it doesn't seem to list this printer and seems to cater for business users and retailers). I had an Epsom before, and I think I'll go back to that next time. Maybe computer literate people will laugh at my naïveté but my feeling is that this Cannon is not for an unsophisticated user like me who just want a plug and use a printer.

Your service was impeccable - as usual - the printer is fine except the scanner unit has packed up and I am waiting for a replacement part. Canon's reaction to my complaint was reasonable. I have got the machine out of service for a week or so but I am so enamoured of Canon products especially their Pixma series printers I am happy to wait.

I bought this printer for my business as we already own a Canon MP500 and found this to be an excellent printer with its 5 ink tanks and multiple use but I have to say that this is an improvement on a fantastic product.
This product is easy to use and full of great features and with a low cost seperate ink cartridges is a fantastic and highly recommended printer.

This was voted "best buy" on Which, which is my reason for buying. Prints fast and clear. Scans well and integrated well into my wireless network (via a ethernet cable into wireless router). Set-up is quite lengthy, but straight forward none the less. quite bulky but does all I've expected of it at a good price.