Acer Aspire 5920G Notebook Laptop, Core 2 Duo T7300 2.0GHz, 15.4" TFT, 2048MB RAM, 250GB Hard-drive, DVD±RW with HD Capability, GeForce 8600 Graphics, Integ Webcam, WiFi, Vista Home Premium

Amazon Customer Reviews

(1 out of 5)

Avoid ACER at all costs

if your thinking of buying this or any other product from ACER

STOP ! STOP ! STOP!.

this laptop failed after only one month ( a common occurance from others who have purchased ACER products .
ACER farm out thier support and repairs to a compnay called "Info Team" owned by a company called Esplex .
this is without doubt the worst compnay i have ever had dealings with. Rude and Inept staff . they never call back or respond to emails . also as ex employees have posted all on Computer forums they have call targets to meet and lie and fob you off to meet them. Staff are very poorly trained and do not care about serving customers .
My laptop was stolen while in ACERS couriers care. The courier refused to deal with me , so i only had ACER . who basically told me "Tough if your laptops been stolen. not our problem " . I kid you not.it has taken me 9 weeks, countless phone calls to a premium rate number and the threat of court action ( something they are used to by al accounts) to get my Money back.
i would not take the time post this if i wasn't trying to save you from making a big mistake.take the time to type in customer service and ACER into Google and see what comes up .

DO NOT BUY A ACER PRODUCT !!!!!!!!!!

(5 out of 5)

Excellent laptop - slightly shaky build but a great deal overall

I bought this laptop in January 2008 and have had an excellent experience with it thus far.

PROS

Spec ,Spec, Spec...

The machine is very well specced and is as future-proofed as you are going to get at this price range. Then again, someone who is hell bent on getting the most highly specced laptop is not going to be looking at ACER but more likely at an Alienware or Dell XPS.

I can't think of more laptop muscle for the money. It has the latest Centrino platform Santa Rosa, a decent Core 2 duo processor and a nice 2gb of RAM.

The 250GB hard drive is a good capacity for those without mega music collections. Although if you do have acres of data, as external drives are dirt cheap now, expansion is easy.

The screen is bright and easy to read at the native resolution.

The graphics card, whilst not the 8600m GT version, is good enough to play previous generation games at a good framerate (call of duty 2, Half Life 2) but I have not yet tested it on any of the latest games. It does run Oblivion reasonably well but you have to update the drivers from Laptop2go...

Nice connectivity - USB x4 and Firewire.

Turbocache - well actually I can't say I've notice the difference - Vista still seems to chug along at a miserly pace. Still, better than a kick in the teeth eh?

The inbuilt speakers are excellent for a laptop. Nice volume - but hey ACER, let's not call the speaker under the keyboard a "subwoofer" eh? It's smaller than some headphone drivers...

Battery life excellent for this spec

CONS

I am used to using IBM Thinkpad machines and whilst it is unfair to draw parallels between these and the ACER given the disparity between the prices, I must say that the keyboard on the ACER leaves plenty to be desired. The keys appear flimsy and the action is less than confident.

The touchpad is woeful. It is not recessed which means that it is all too easy to touch inadvertently. I have taken to using an external mouse and disabling the touchpad (FN+F7) which improves matters considerably but this doesn't get around the fact that it is poorly designed on an ergonomic front.

The case is not too hard wearing. I packed it in a bag which was a little too tight and the screen suffered some pixel damage due to the top of the case impacting the screen upon the ledge under the spacebar. Not great.

The volume knob is a continuous adjuster which operates only in software. Therefore, you cannot adjust the volume until Windows is fully loaded. A small point but it is annoying if you turn the power on whilst in a train/plane/public space and you previously had the volume at a high level.

Windows Vista - but that's not ACER's fault. I installed two Windows XP partitions beside the Vista partition - one for using the PC with Cubase SX and the other for gaming under XP - so now have a triple boot system. Was a nightmare to get it configured and find the correct drivers but you should see this laptop screeeammm under XP. Lightning fast.

The drive is HD-DVD compatible. Now Toshiba have pulled the plug this isn't such a great deal...

OVERALL

Great laptop for the money. There are cheaper and there are faster, but this is positioned at a particularly desirable sweet spot which hooked me and I am delighted with my purchase.

(1 out of 5)

DO NOT BUY THIS PRODUCT!!

I purchased this laptop via the ACER website back in October. After two weeks the laptop failed to boot up. I have since spent November and December trying to return the laptop for repair. The customer service staff are extremely rude and very unhelpful. The technical support team are non-existant. When I did finally get the courier to pick it up it was returned a few days later still inoperable, despite the ACER team claiming they had fixed it. It is now with them again waiting to be fixed. It's been a nightmare. Steer clear!!

(5 out of 5)

Brilliant machine

Brilliant machine.

I've had mine about a month now and I'm very happy with it. Nice styling, very good performance and great screen. Very good spec for the price but if you want to get the most out of the graphics card you will need to install a modded version of the most recent NVidia drivers.

Wi-fi reception is excellent and I find the card reader a very handy addition. I don't have any HD disks but the DVD writer works well and it's great for playing DVD's - best sound I've ever come across on a laptop without using external speakers. The build-in web cam (and stereo mike) is also surprisingly good.

Build quality seems fairly solid, bit of movement in the keyboard and key travel is fairly short, but nothing that detracts from using it. The touch sensitive "media player" buttons on the right-hand side are a pain - too easy to trigger by brushing against them. You can adjust their sensitivity or disable them - I found the latter the best solution since in normal use I don't need them.

The laptop isn't particularly slim or light, but with everything that's packed into it that isn't surprising - at the same time it isn't a huge beast and is reassuringly solid. Battery life is pretty much what you'd expect, a couple of hours with normal use for me.

Acer have a poor rep for customer service, but I always go back to the vendor rather than the manufacturer if there is a problem (know your rights) and I've always found Amazon very helpful on the few occasions I've had need to. All in all a very nice laptop and for me a pretty good desktop replacement.

(5 out of 5)

great machine

I didn`t buy this off amazon as at the time i was looking they didn`t have this one available, but it is a brilliant laptop its a nice design and for the money theres not many laptops with better specs then this unless you want to pay a grand for it,it hasn`t got bluetooth but you can always buy a dongle they are not expensive if you really want it, just one complaint there are no recovery discs but there is a facility on there to do your own, it boots up quickly and the display is nice and bright, it does play games but wont play bioshock you need to update the drivers and the ones on acer website are outdated ones, nvidia dont support laptop drivers so i got them from laptopvideo2go website with the mod file and then hey presto bioshock ran like a dream, there is loads of stuff on it that acer put on that i really didn`t need so i just uninstalled it and vista so far runs brilliantly its got a base score of 4.7 so overall well worth the money