Home > Consumer Reviews > Philips 42PFL5522D - 42" Widescreen HD Ready LCD TV - With Freeview
Philips 42PFL5522D - 42" Widescreen HD Ready LCD TV - With Freeview
Average Customer Rating
(3.5 out of 5)
Amazon Customer Reviews
Most Helpful First | Newest First | + Share2 of 3 people found the following review helpful:
Disappointed With Amazon
(1 out of 5) by C. Arnold on Apr 11, 2009I brought this large screen TV because my wife has a vision impairment.
We have had it for about 18 months and now it's unusable, it switches itself on and off and you just get a blank screen when it is 'on'. I'm used to places like Comet and Currys not being interested in a faulty electrical goods brought at their stores so imagined Amazon would be different and gave them a try. Well they aren't. I reported the matter to them and got the usual "go to the manufactures as it's out of guarantee" even though the sales of goods act states it's the retailers responsibility.
When it was working it was a good TV, now I'm left with the usual fight to get someone to repair (I haven't asked for a replacement or refund, just a repair) It isn't working so the award of 'one star' goes to Amazon for it's customer service and refusal to acknowledge the sales of goods act.
I for one won't be buying any electrical goods from Amazon in the future, now I've got the hassle of contacting Trading Standards to get this matter sorted. Thanks Amazon
We have had it for about 18 months and now it's unusable, it switches itself on and off and you just get a blank screen when it is 'on'. I'm used to places like Comet and Currys not being interested in a faulty electrical goods brought at their stores so imagined Amazon would be different and gave them a try. Well they aren't. I reported the matter to them and got the usual "go to the manufactures as it's out of guarantee" even though the sales of goods act states it's the retailers responsibility.
When it was working it was a good TV, now I'm left with the usual fight to get someone to repair (I haven't asked for a replacement or refund, just a repair) It isn't working so the award of 'one star' goes to Amazon for it's customer service and refusal to acknowledge the sales of goods act.
I for one won't be buying any electrical goods from Amazon in the future, now I've got the hassle of contacting Trading Standards to get this matter sorted. Thanks Amazon