Home > Consumer Reviews > i-mate JASJAR GSM/GPRS Pocket PC/Mobile Phone

5 stars is for the product only. It was all I ever wanted:
* It was easy to use
* sychonisation with outlook was quick and simple
* a comprehensive user guide that was well-written so I could use all the features
* I could type in realtime and send it straight out in outlook for distribution.

Then it broke. No reason. I took it out my bag and the screen had gone. I had had it all of two weeks. I was devestated.

Suddenly all the failings of buying on-line come to the fore. The supplier pda-mobiles is running the business from cyber-space. No telephone numbner, no address, no response. Replies to email are slow, polite but with nil knowledge of consumer law or Amazon 'guarentee. WTen He claims it is not a manufacturing error but a 'human' error. How would human error stop the machine working? Pressing the wrong buttons too often? And how has he come to this convenient conclusion without seeing the machine? Then you find yourself wondering...well..it DID have a fault. Did the supplier get it from a legitimate source? You just do not know.

And Amazon. Well, bless them! Their procedures are adequate enough for CDs, books and so on - things that are not time sensitive or very expensive. Where it does not matter too much. The average of seven to ten days to investigate however is all too slow for a working tool that is so fab you became reliant on it the moment you unpacked the box. It's too dear to pop out and get a duplicate. Yet you cannot survive without it.

Things do go wrong with equipment. I accept that. If I had bought it from an O2 shop I could have received a replacement within hours of it going wrong with no questions.

So my advice would be:
1. Don't buy very expensive items from a third party on Amazon unless you know the company well
2. If you do, don't buy PDA/computers in particular. They break too often and you need more after sales suppoprt than can be provided
3. And if you choose to ignore my advice, pay by credit card.

Sorry, I can't agree with the others. This is just a waste of time. I had the XDAIIs previously and like this, they spent more time on the bad design and less on perfecting the flaws.

If you use it as a phone and twist the screen to face out, they put the answer/hang up button just where your thumb rests and you either cut off or put on hold the caller.

Performance is slow, compatibility poor. It constantly freezes and has to be reset, OK, it runs on the new Windows platform but it's neither a small computer nor a proper smartphone. It's extremely bulky and uncomfortable to carry in a jacket pocket.

If you want a compact PC/phone, wait for the XDA atom or whatever it's called by other suppliers.

I often find some of the reviews on amazon apprently written by shall we put it politely people with a vested interested in the sale of "thier" products..
Ok back to the phone/pda...
Its useful bleeding edge (ok it doesnt have edge capabability) but its is a good 3g phone and lots of functionality i use it instead of my laptop when i really cant take that with me and as a phone only when with a bluetooth headset as its looks really daft stuck next to ones ear!
There are some flaws skype doesnt work properly there and there some issues still with WM 5.0 and video (see clubimate site)
If you have the time to play and can resolve these niggles then its more then worth it also the memory could do with being more given all the functionality

its the most complete pda come phone i have owned to date well worth the money i spent