Home > Consumer Reviews > 2-Year Extended Warranty for Kindle (6" Display, Global Wireless, Latest Generation)

I didn't buy my extended warranty when I bought my kindle but after receiving it and feeling it in my hands, I felt the need to buy the extended warranty. The product felt slippery in my hands. So I bought it and i'm glad I did. Less than two weeks later, my Kindle fell off a counter onto a tile floor. It cracked the screen and would not function. 45 minutes later, I called the support number and after 5 minutes, they were shipping me a new kindle.

I got my new kindle in less than 48 hours after it hit the floor. No questions, no send it in and we'll decide if we will repair it, no hassles whatsoever!

I have read other reviews here and just wanted to say that 65 bucks to replace a device that I broke is worth it. I had my kindle for about a month and if i had not bought the extended warranty, i would be sitting here with a 350 dollar paperweight.

Thanks Amazon!

I debated about this, too. I've never like buying these things and I have read all the pros and cons here in the reviews. For me the one time drop replacement is key. The fact that the warranty includes the shipping both ways if you need to replace means an additional savings of $25 or so at least.

I checked out the company - they've been around for 12 years and have an A+ rating from the Better Business Bureau.

I'm taking my Kindle on several trips in the next few months, I read it on the subway to and from work, and carry it with me everyday. The chances of something going wrong or it being dropped or bashed into are probably greater than for others. $65 is worth it to me.

For those complaining that this is only for a year - it's for an ADDITIONAL YEAR but the drop protection is the value added item which starts with purchase. If you subtract the roundtrip shipping (since that is part of the protection) you're actually paying $20/$25 a year for drop protection over the course of two years.

Even if drop protection WAS one year with no postage included, we're still talking $5 a month (one less latte or McDonald's breakfast per month) in order to have peace of mind. SOLD.

This is extending the Amazon warranty against product defects for ONE year NOT two years as it runs parallel to Amazons original one year warranty. The benefit of paying for this warranty is if you are like me and need accident protection for your device. The original amazon warranty does not protect against drops, spills, adventurous two year olds, etc...., where as this one does. So if you're clumsy, or seem to have bad luck with electronic devices, the $65 dollars is probably worth the cost. Also keep in mind that the warranty is ONLY valid in the US.

I ordered the warrenty and when we stepped on the Kindle 2 (was in the leather case and, yes the cover's top opened!) we reported the problem.

The service rep was very helpful and made it easy to report the problem. Within a few minutes, we had an email from Amazon with a mailing label for the return of my broken Kindle 2.

Now, 3 days later, I already have the new Kindle 2 in my hand. Wow!!!

I couldn't be more pleased with the service on this Warrenty.

Congratulations to Amazon for setting up such a great customer experience.

Cynthia McCague

After hesitating, rethinking and deciding if I should or should not purchase the extended warranty, I decided in favor of it, and although I have not yet received my extended warranty package via snail mail, I will tell you why I purchased it. After telephoning my credit card company for which I purchased the Kindle 2 on, I found out they do not cover any warranty on the device. Nada...NOTHING! I do hold a couple of different credit cards, but the one that does cover limited warranty was unfortunately not the one I ordered my Kindle 2 on. Actually, I did not even know some credit cards had such warranties, until I read some reviews here.

I have read consumer reports that extended warranties are not necessary, and in the past, I've found that to be true. So what I would suggest to others before deciding, is to telephone your credit card carrier and ask them, but keep in mind, that under the economic slump today, all credit card companies are rapidly changing their policies in less favor of the credit card holder. So, you may want to consider that, and purchase the extended warranty in this case, for added peace of mind.

The deciding factor for me however, was the one drop accidental damage coverage, which for that alone is worth the $[...] dollars for a replacement, vs. the otherwise $[...] bucks up front one would have to dish out with the one year warranty alone.

Finally, I had some questions, so I telephoned the extended warranty companies customer service dept. with my questions, and they were very kind and informative.

Normally, for reasons stated above, I don't purchase extended warranties, but this time I did. As far as the company possibly going out of business like someone else mentioned...well, I suppose that could happen, but that can happen with any company today...even Amazon! Hope not, but I am not going to worry about the sky falling, until I see the clouds getting too close for comfort.