Home > Consumer Reviews > Vtech DECT 6.0 White/Black Accessory Handset with Caller ID and Handset Speakerphone (CS6209)

This is a high quality, easy to use walk-around phone with several useful features. Convenient to add more stations as needed. Most useful to me are the speaker phone, and intercom capabilities. Hard to beat at this price.

Vtech DECT 6.0 White/Black Accessory Handset with Caller ID and Handset Speakerphone (CS6209)We purchased this unit to use as aremote extension for our Vtech cordless phone & answering machine set. It was easy to add on and works great, allowing access to the stored memory phone numbers as well as serving as an intercom between to other phone units. Since this extension handset is located upstairs it allows us to answer the phone and easily calll to any other handset to notify other family members, if the call is for them. It also serves as an intercom for easy communication from upstairs to downstairs and vice versa.

We read a review of this product in Consumer Report magazine and decided to give it a try. We liked the phone so we purchased additional extension phones from Amazon. We have used them for several weeks and are very pleased. The phones we replaced were GE which only lasted 4 years before the display died. We replaced the battery ($35) and that didn't fix the problem.

I wanted a system with multiple phones and without an answering machine. I've liked V-Tech in the past and this set looked good.

But there are a nummber of problems with it: (1) the phones don't hold time and date information; I program in the correct time and date and 3 hours later the time (at 4 pm) is 1:00 a.m. and the date is January 2008. (2) the phones are so light in weight they feel cheap. (3) There's no obvious indication of messages from my message service (like a blinking light) - I have to look at the phone screen to check for them. (4) I find the screen very hard to read - there's a kind of 3-D effect that blurs the letters and numbers. (5) clarity of sound varies greatly even with the same phone and location; reception isn't particularly good: eg, I live on the 3rd floor of an apartment building and my daughter lives on the fourth floor; our conversations are often hard to interpret as they often fade in and out.

On the positive side: (1) the numbers and other buttons (menu, up & down choice movements, etc.) are raised and large enough to be easily used. (2) programming something (eg, names in the directory) only has to be done once and all the other phones are programmed as well. (3) When entering letters in the directory the first letter is capitalized and the remaining letters - until a space - are lower scale; saves as lot of repetitive moves.

If I had know this information before selecting this item I wouldn't have ordered it. It is inexpensive enough that I'll keep in until it dies and then get a much better one.

I like the look, the quality of sound and the price of the phone. It's a good deal.