Home > Consumer Reviews > Linksys by Cisco 1 TB Media Hub with LCD
Linksys by Cisco 1 TB Media Hub with LCD
See it at Amazon.com for $429.99Average Customer Rating
(3.5 out of 5)
Amazon Customer Reviews
Most Helpful First | Newest First | + ShareGlorified Hard disk
(1 out of 5) by Joseph E. Morrissette on Nov 5, 2009 (USA)The Media Hub is but a glorified hard disk and expensive as such. You can't access the files from the build-in display. The USB connection in the back is a Standard A instead of the usual Standard B, really silly because it prevents you from connecting it to The PC,players and TV using a standard USB cable. The support from Linksys is horrible; I search for the NHM 410 and they only recognized the model 300. Some good advise; do not download the latest firmware updates, wait until Cisco gets it fixed.
The system is slow, it pauses in a middle of a song waiting for the network and the supplied media player fails again and again and does not allow you to play a full CD. Back to the drawing board Cisco!
The system is slow, it pauses in a middle of a song waiting for the network and the supplied media player fails again and again and does not allow you to play a full CD. Back to the drawing board Cisco!
Great NAS, Easy to Setup
(5 out of 5) by Ved on Sep 16, 2009 (san jose, ca USA)In 15 minutes, I had Mead Hub working on my wireless network.
Positive:
- Beautiful Looking Box
- Good Performance
- Very Easy Setup (Instructions are so easy, anyone can configure and have it up running in a few minutes)
- Low noise (Only hard disk drive running sound I can hear)
-
Cons:
- None so far.
Kudos to Linksys/Cisco.
Positive:
- Beautiful Looking Box
- Good Performance
- Very Easy Setup (Instructions are so easy, anyone can configure and have it up running in a few minutes)
- Low noise (Only hard disk drive running sound I can hear)
-
Cons:
- None so far.
Kudos to Linksys/Cisco.
LinkSys Media Hub
(5 out of 5) by K. Gallagher on Aug 30, 2009 (MidWest)Purchased the Link Sys Terabyte server, aka Media Hub as soon as I saw the advertisement! Upon arrival, I added a second terabyte drive and then fired the system up. System installed flawlessly save for the Shadow Software on my 64 bit machine (BTW tried it again last night and it immediately loaded... go figure). Only complaint, I have to manually save my Nikon RAW files from my camera. Everything else works as advertised! So far, I'm very pleased with the units performance!
1 of 2 people found the following review helpful:
This thing is a joke
(1 out of 5) by Michael Simpson on Aug 19, 2009 (Leesburg VA)Sorry but Its just not worth the cash. An old PC with a hard drive makes a faster and more reliable file server. You cant even control the access rights on this thing. Even though its gigabit compatible its very slow. A 2.2Gb file takes 25 seconds to transger on my Gigbit network takes 1 minutes and 25 seconds to transfer from this thing.
This is faster than many other NAS boxes but I think I will stick with my little Zotac box I built. It was cheaper and can ever play movies on a HDTV.
Also the player will not work with most video formats so you have to resort to the shared drive to access files.
The unit is going back.
This is faster than many other NAS boxes but I think I will stick with my little Zotac box I built. It was cheaper and can ever play movies on a HDTV.
Also the player will not work with most video formats so you have to resort to the shared drive to access files.
The unit is going back.
17 of 18 people found the following review helpful:
Great Idea, Terrible Execution
(1 out of 5) by Pyanfar Chanur on Jul 30, 2009 (USA)Everything you read about the features and setup of the LinkSys by Cisco NMH410 MediaHub is true: it is very easy to set up and to configure other computers and it does offer a browser-based way to access your media.
The problem is that most of it doesn't work. The lion's share of the software is broken, buggy, or simply incapable of doing what it is supposed to be doing. A quick glance at the support forums will confirm this, and unfortunately it appears to be endemic for many of the models of MediaHub, not just the NMH410. The problems that you will encounter are:
1) The Media Hub Online tool will not "see" all of your files. They will be physically visible when you use a computer to browse folders, but they will not properly share or index, even if they meet the stringent requirements (no long names, no special characters in the names, must be in one of the supported file formats, etc.).
2) The Hub will continually rebuild its index of your files. In other words, "now you see some files, now you don't". It regularly "forgets" what's on the hub and starts over, one by one, re-reading every file. You have no control over when it does this.
3) The Media Hub will not respond when it is busy. I can play an album that I manually launched from the folder, but if I try to open the File Browser, look at Configuration, or even just click a bit too fast browsing the media, the MediaHub Online will throw me "MediaHub is Disconnected or not Responding" errors and stop taking any commands. I have to randomly try again and hope to get lucky and get in.
4) The website for Remote Sharing (in other words, logging in to your device through the Internet from another location) regularly has Server Timeouts. You never know when it will let you in or when you will just get a dead white page.
5) Some features reboot the hub without warning. You choose the option, it says, "Resetting the MediaHub" and the next thing you know, the browser interface fails, the hub loses all of its indexes, and it starts all over again crawling through your files and not responding to your clicks.
It's very distressing to see aggressive releases of software and firmware updates, whose release notes claim to have solved these problems...only to find that all the "fixed in this version" problems are still there. If these issues really were considered fixed by the company, then Linksys/Cisco's problems are much larger--they may need to consider a recall. Thus far, the only features that truly work are the ability to view files and folders on a computer and the optional computer backup program (which should only be used for files and not as a full system backup).
It should tell you a lot that there are actually two pieces of software embedded in this hub: the Linksys by Cisco software, and a third party tool called "Twonky Media Server". Twonky is better, but still not what this product promises above. Both have really bizarre problems that should never have made it to the sales floor.
I'm reaching the point of complete surrender. I managed to get indirectly engaged with the hardware/software development team and have offered them access to my hub to try whatever it takes to solve the problem.
As of October 19, 2009, my unit was used for the Beta and the new Firmware was released. If you own an NMH and are having the above problems, you should give it a try. Unfortunately for me, the best I have seen with this new firmware is that the fixes are spotty: almost seems to mostly-work one day, then it's back to completely acting up the next. The cruel part is that one day I'll discover an amazing new feature or two that I'd never seen before...and the next day it's gone again. Content appears and disappears, and the system is always rebuilding itself. I have spent many, many hours on and off support calls struggling with this device and I'm sorry I bought it. It's November 19th, 2009, and my NMH410 Media Hub is now back in the original packaging waiting to go out the door back to LinkSys. I've lost over 4 months trying to get this to work and I can't recommend it to anyone.
The problem is that most of it doesn't work. The lion's share of the software is broken, buggy, or simply incapable of doing what it is supposed to be doing. A quick glance at the support forums will confirm this, and unfortunately it appears to be endemic for many of the models of MediaHub, not just the NMH410. The problems that you will encounter are:
1) The Media Hub Online tool will not "see" all of your files. They will be physically visible when you use a computer to browse folders, but they will not properly share or index, even if they meet the stringent requirements (no long names, no special characters in the names, must be in one of the supported file formats, etc.).
2) The Hub will continually rebuild its index of your files. In other words, "now you see some files, now you don't". It regularly "forgets" what's on the hub and starts over, one by one, re-reading every file. You have no control over when it does this.
3) The Media Hub will not respond when it is busy. I can play an album that I manually launched from the folder, but if I try to open the File Browser, look at Configuration, or even just click a bit too fast browsing the media, the MediaHub Online will throw me "MediaHub is Disconnected or not Responding" errors and stop taking any commands. I have to randomly try again and hope to get lucky and get in.
4) The website for Remote Sharing (in other words, logging in to your device through the Internet from another location) regularly has Server Timeouts. You never know when it will let you in or when you will just get a dead white page.
5) Some features reboot the hub without warning. You choose the option, it says, "Resetting the MediaHub" and the next thing you know, the browser interface fails, the hub loses all of its indexes, and it starts all over again crawling through your files and not responding to your clicks.
It's very distressing to see aggressive releases of software and firmware updates, whose release notes claim to have solved these problems...only to find that all the "fixed in this version" problems are still there. If these issues really were considered fixed by the company, then Linksys/Cisco's problems are much larger--they may need to consider a recall. Thus far, the only features that truly work are the ability to view files and folders on a computer and the optional computer backup program (which should only be used for files and not as a full system backup).
It should tell you a lot that there are actually two pieces of software embedded in this hub: the Linksys by Cisco software, and a third party tool called "Twonky Media Server". Twonky is better, but still not what this product promises above. Both have really bizarre problems that should never have made it to the sales floor.
I'm reaching the point of complete surrender. I managed to get indirectly engaged with the hardware/software development team and have offered them access to my hub to try whatever it takes to solve the problem.
As of October 19, 2009, my unit was used for the Beta and the new Firmware was released. If you own an NMH and are having the above problems, you should give it a try. Unfortunately for me, the best I have seen with this new firmware is that the fixes are spotty: almost seems to mostly-work one day, then it's back to completely acting up the next. The cruel part is that one day I'll discover an amazing new feature or two that I'd never seen before...and the next day it's gone again. Content appears and disappears, and the system is always rebuilding itself. I have spent many, many hours on and off support calls struggling with this device and I'm sorry I bought it. It's November 19th, 2009, and my NMH410 Media Hub is now back in the original packaging waiting to go out the door back to LinkSys. I've lost over 4 months trying to get this to work and I can't recommend it to anyone.