Home > Consumer Reviews > AT&T TL7600 DECT 6.0 Digital Cordless Headset and Charger (Silver/Black)

I got this phone to go with my AT&T DECT 6.0 Bluetooth 3-phone cordless answering system. This was not a purchase I originally intended to make, as I got the TL92378 system because it advertised Bluetooth. Without really researching the actual Bluetooth functionality of the TL92378, I quickly realized I could only use the TL7600, the subject of my review, as a hands-free device.

On to the review...

To sum it up, this thing is barely usable. It comes with a variety of solutions for wear on your head. Unfortunately, they all are terrible. The traditional "headphone" style band barely fits over my head (and I don't have a big head), the behind-the-neck band doesn't really do anything to keep the device on you, and the over-the-ear loop is ok... but the actual piece that goes in your ear sits about 4 feet from your actual ear.

Fortunately, it's loud. You can hear the other party very, VERY clearly... even at the lowest setting. Unfortunately, they can't hear you. I practically have to yell into the microphone boom, which is positioned at a reasonable location in relation to your mouth. Unlike the volume buttons, which control the speaker volume, there is no adjustment for microphone sensitivity. That leaves you with no way to enable the other party to hear your call, besides yelling into the device.

I'm hoping that I possibly have a defective device, as none of the other reviews mention this problem. I'm willing to give it another shot, but am not getting my hopes up.

I bought this as a bundle with 4 DECT handsets. The range on the headset is great, and a cordless headset is very convenient. The over-the-head band is rather weak though, I cracked mine a few weeks into owning it by twisting the headset the wrong way. I was glued it back together OK, but subtracts a star. Also, the mute button is kind of hard to locate when it's on your head, and the audible notice that it's on mute is hard to hear. I take a lot of conference calls, so this is an important feature to me. I have an Avaya at work that is great, but it's triple the price too.

I purchased this headset for my wife. It paired easily to my phone system and she is thrilled with the performance. Would purchase again.

PROS:
Comfortable
Range
Clarity
Pretty Good Battery Life
CONS:
Volume is not adjustable enough, the unit is actually too loud
Hard to tell whether you have muted the Mic

I would recommend this headset, but I eagerly await an improved one to fix the few cons. It would be nice to build a bigger unit with a keypad (can be bought as a separate item) or at least get caller-id on the headset.

excellent wireless product, light weight and clear and good value. it beats the more expensive Plantronic product by miles. shipping is on time as promised.