Home > Consumer Reviews > HP Pavilion DV6910US 15.4-inch Laptop (2.00 GHz AMD Turion X2 TL 60 Dual Core Mobile Processor, 3 GB RAM, 200 GB Hard Drive, DVD Drive, Vista Premium)

This laptop from HP Pavillion serves all my basic needs. The widescreen display is particularly handy when watching DVDs. Applications run faster than in some of the other models I've used, due to the processor, and I haven't come across many issues with the product in general. However, I do have a few complaints about this laptop. As any electronic will, using it for several hours causes the machine to get rather hot. However, with the vents wrapped around the back and bottom of the laptop, it tends to overheat and requires a fan. Though with the position of the air vents, there is no fan on the market that it sits on properly. The battery is chunky and gives a bit of a tilt to the machine if you lie it flat. Also, the DVD burner somehow managed to unistall within the first two weeks and I had to manually go in and reinstall the drivers. Other than these few complaints, however, I think it's a pretty good laptop.

I bought my HP DV6910us at Circuit City in mid-July 2008. Laptop worked fine until December. I'm a very light user, mosting doing email and web surfing. Computer turns off frequently and then will not start for perhaps 30 minutes. I can use it for about 15-25 minutes and then it just turns off.

Circuit City tried to repair the laptop in January 09. HP has attempted to fix it twice and tomorrow it will be sent back for the third time in three months.

I'm hoping for either a replacement product or a refund.

Shoulda bought a MAC

I previously was loved all HP products. I owned my previous HP Pavillion Laptop for over six years and it did not have any major issues. So I bought another HP as my new laptop. This one is pure disappointment. It started to work slow within few weeks. It does not matter what we do we cannot improve its performance. After a month or so computer started to crash to the point that nothing could turn it on then randomly start working as if nothing happened. Finnaly, six months into use it crashed again and I was not able to restart it. After hours with HP help from India, whom it is very hard to understand. It took so much time for me to spell all my information out. He kept on asking the same questiosn over and over. With techichian's help, I was able to start my computer but after all the setting that he suggested my computer crashes every time I close the screen. I am dreading calling India again.... This computer cannot support any graphic games. My husband tried downloading GTA and there is no way you can play it on this computer.
HP is not what it used to be... look for quality somewhere else. In addition, check if the company uses Indian workers as customer service and avoid them you will save yourself hours.
For me it is time to look for different company for my electronic products.

Bought for a charity event. Looks fine and works as it states but I would never buy this for personal use. (amd's suck)

My wife bought this laptop the same time I bought my ACER Extensa laptop. After a month, her laptop is glitchy, buggy and slow. No matter what we try (formatting the disk), reinstalling the OS, virus scans, memory scans/cleans the only thing we can see is the hardware is cheep and lousy. HP service was no help either. This is probally one of the things HP adopted from their new "Compaq" partners who make the worst computers known to mankind and suffer from random computer strokes or other computer death releated problems. The ACER Extensa laptop is flawless and the same price as this machine except in the ACER for this price you get 4gb ram, 350 gb HD and an Intel Core 2 Duo Processor. We have traded this bugged laptop in for another ACER EXtensa. So much happier.