Home > Consumer Reviews > Western Digital My Passport Essential 160 GB USB 2.0 Portable Hard Drive WDMEPN1600TN (Vibrant Pink)
Western Digital My Passport Essential 160 GB USB 2.0 Portable Hard Drive WDMEPN1600TN (Vibrant Pink)
See it at Amazon.com for $83.99Average Customer Rating
(4.0 out of 5)
Amazon Customer Reviews
Most Helpful First | Newest First | + Share30 of 57 people found the following review helpful:
Don't buy this hard drive
(1 out of 5) by N. Araya on May 20, 2008 (Los Angeles)I bought this to back up my hard drive. Go figure. Makes sense, right? Well when I plugged it in, there is software pre-installed. That is kind of cool. I let it do its thing. Then it asks you which folders to back up. I told it, and it started copying all my songs, pictures, documents, etc. That was easy (though it does take about 12 hours).
The pre-loaded software is junk. It doesn't actually explain WHAT it does. Worse part- it is not compatible within operating systems. My work computer uses Vista, my lap top has XP. I called tech support and after being on hold for 10 minutes they confirmed that it only works from XP to XP or Vista to Vista. In my opinion, the info should be accessible from ANY computer.
The directions that come in the package are entirely useless. Here is what it says: "Should you encounter any problem, please do not return this product to the store before carefully reading your use manual."
Good advice. I did that. Here is what the user manual says (via diagrams):
-Your product contains a drive, a cable, and a user manual
-Plug one end of the cable into the drive and the other into your computer's USB slot.
-On your computer download the software
THAT IS IT. It is entirely useless.
The reviews made it seem like this is a good product. I thought Western Digital was a good company to buy in to. I was wrong. You could tell they may've made a good product, but they didn't think it all the way through.
I'm not sure if I made this clear, but seriously- save your money. Buy something else.
love
nick
The pre-loaded software is junk. It doesn't actually explain WHAT it does. Worse part- it is not compatible within operating systems. My work computer uses Vista, my lap top has XP. I called tech support and after being on hold for 10 minutes they confirmed that it only works from XP to XP or Vista to Vista. In my opinion, the info should be accessible from ANY computer.
The directions that come in the package are entirely useless. Here is what it says: "Should you encounter any problem, please do not return this product to the store before carefully reading your use manual."
Good advice. I did that. Here is what the user manual says (via diagrams):
-Your product contains a drive, a cable, and a user manual
-Plug one end of the cable into the drive and the other into your computer's USB slot.
-On your computer download the software
THAT IS IT. It is entirely useless.
The reviews made it seem like this is a good product. I thought Western Digital was a good company to buy in to. I was wrong. You could tell they may've made a good product, but they didn't think it all the way through.
I'm not sure if I made this clear, but seriously- save your money. Buy something else.
love
nick
4 of 11 people found the following review helpful:
Terrible support, not compatible with mac
(1 out of 5) by A. Robb on Dec 17, 2008 (San Francisco, CA)I purchased this drive based on the positive feedback, but have not been able to sync it with my mac. I have gone on line to email the problem, and have followed directions to format disk, but without success. I attempted to contact company by phone and was told to call back later even though they have 24 hour service. I am unable to use the drive and unable to return it. For mac users, I would avoid this product.
0 of 4 people found the following review helpful:
Product not delivered within posted guidelines
(1 out of 5) by nerdy girl on May 30, 2009Not yet received although overdue. Have emailed seller. This was not delivered within promised timeframe and I am concerned about that
8 of 19 people found the following review helpful:
Not a solid product
(1 out of 5) by S. Wang on Jun 24, 2008 (San Diego, CA)1. Only one of the three computers I have recognized the drive. All three computers recognized the drive when self powered USB hub was used.
2. Copied about 20 GB of files to the drive, then a couple files were corrupted and unable to delete.
3. The transfer speed was somewhat slow.
The return to Amazon process was painless, though.
2. Copied about 20 GB of files to the drive, then a couple files were corrupted and unable to delete.
3. The transfer speed was somewhat slow.
The return to Amazon process was painless, though.
22 of 46 people found the following review helpful:
DO NOT BUY THIS ITEM BEFORE READING THE CONTENTS!
(1 out of 5) by A. Langston on May 1, 2008 (California, USA.)The title of this item is "320GB My Passport Essential 2.5IN Blue". But the description clearly states that the item is ONLY 250GB of storage space. I almost purchased this item because it was listed as close to $30.00 less expensive than another Western Digital 320GB. I figured it was less expensive because the color Blue was in less demand. Instead it is because it is a totally different product with fewer gigabytes of storage. READ UP BEFORE YOU OPEN UP (your wallet that is).