Home > Consumer Reviews > HP Pavilion DV9820US 17-inch Laptop (AMD Turion 64 X 2 Dual Core TL-62 Processor, 4 GB RAM, 250 GB Hard Drive, DVD Drive, Vista Premium)

After considerable research, we recently purchased this notebook and were extremely disappointed. HP could have had a really great system with this notebook, but they blew it. The 17" screen is gorgeous, the sound is almost as good, particularly when it is docked on the XB3000 expansion base. For Internet browsing, general office work, and e-mail, this system performs beautifully and it makes Vista and Aero look drop-dead beautiful. But this system touts itself as a multimedia system and even includes a remote and video editing software... Our 10-year-old desktop spanked this notebook when it came to running photo-editing software, games, and DVDs. It was a huge disappointment and is going back to the store for a full refund tomorrow. I know you get what you pay for, but we at least expected it to live up to what it promised, and it didn't by far.

Just received mine today and the first impressions are good. The laptop is bulky and a little heavy which is to be expected since it sports a 17' screen, but otherwise is a great system. The screen is very good; bright and with a clear display. The 4GB memory and the graphics card are more than sufficient for most purposes. The laptop is really quiet and I tried the webcam and the speakers and they too are impressive. I think that the full sized keyboard is a great asset. Working on it is easy and the large bright screen really helps. All the ports & slots are on the sides but I didn't find that much of a problem. If you don't intend to carry the laptop around on your shoulders for a long while, just to the office & back, then this is a very good system.

This is a very nice computer. The large 17" screen is glossy and high quality, which my nephew who uses an Apple noticed. The memory and graphics are sufficient for most uses, but don't buy this model if you plan on using it for a lot of graphics-intensive games. Also, don't buy it if you plan on downgrading to Windows XP. Of course you can downgrade if you are willing to invest the time and effort of finding and installing third-party drivers, but HP does not support XP on this model. I would give a rating of 2 or three stars to the whole package (Vista+the computer) only because Vista makes it run as slowly as my five-year-old laptop did on XP. I give the computer on its own a rating of 4 stars, and if you take into account that you get what you pay for it probably deserves 5 stars.

I made the decision to buy this model because it fit my budget and Amazon was able to get it to me quickly. Although I was disappointed that I could not easily downgrade to XP I am satisfied with it as a low-end laptop.

Out of the box, within an hour, I was connected through the network to my HP C6810 printer, internet was up and running, Outlook 2003 was set up to receive email. Staples is the place to buy this, I got a promotion deal on it, $[...] with $[...] rebate.

The only draw back was IE was corrupted. But I was able to download Firefox.

This is a sleek machine. Runs all my old game software and my Office Pro 2003. I do have Office Pro 2007 as a demo for 60 days.

Buy this machine. I am now exploring Slingbox so as to run my TV through it.

Just purchased this notebook at Staples. It's a GREAT computer. I wanted 3G to run Vista because without it your computer will be slow. Screen is beautiful. Took about half an hour to set up. Had no problems whatsoever.
Using this with FIOS internet is awesome!

Highly reccomended!