Home > Consumer Reviews > HP Pavilion DV9820US 17-inch Laptop (AMD Turion 64 X 2 Dual Core TL-62 Processor, 4 GB RAM, 250 GB Hard Drive, DVD Drive, Vista Premium)
HP Pavilion DV9820US 17-inch Laptop (AMD Turion 64 X 2 Dual Core TL-62 Processor, 4 GB RAM, 250 GB Hard Drive, DVD Drive, Vista Premium)
See it at Amazon.com for $1,049.87Average Customer Rating
(3.5 out of 5)
Amazon Customer Reviews
Most Helpful First | Newest First | + Share0 of 2 people found the following review helpful:
Vista Experience 2.5......
(3 out of 5) by Ethlyn L. Wardlay on Aug 26, 2008This laptop was a very large disappointment after the heightened expectations that developed after reading the product description and the reviews...I think the shills might have been busy on this product.
First, it is SLOW. This may be more a Vista problem than a HP problem, but it is slow. The Dell 1505e (1gb mem, 1.6mz Intel Dual Core) that I replaced with this ran XP much faster than this runs Vista. Booting and restarting from sleep takes forever and every screen change is an opportunity to do something else while it loads.
Second, the NVIDIA card is a complete oversell. The gaming graphics card is the "weak link" responsible for the 2.5 Vista Experience according to the Vista analysis. I bought a few current game titles just to take a look, GRID and Battlefield 2 and they simply overwhelm the machine. GRID, a Vista game, simply won't load, even after all the processes are stripped and the graphics are dialed back. It is like playing under a strobe. Battlefield2 is a few years older and still plays in stop-action.
Finally, and most surprisingly, the 3 media players included (maybe more, I stripped out alot of the crapware)barely play without stuttering. PowerDVD, my preferred media player for years, barely functions, and only after, again, all the non-critical processes are stopped. After a little investigation I learned that these titles require a Vista Experience rating of from 4.0 to 5.0. Again this machine has a 2.5 rating based on the NVIDIA card. This was very surprising and very disappointing piece of information.
In sum, if you are looking for a machine to surf and spider solitare on, then this would do just fine, but it seems that you could find another alot cheaper to fill that bill. If you want the high performance that this machine promises, I'd keep shopping.
First, it is SLOW. This may be more a Vista problem than a HP problem, but it is slow. The Dell 1505e (1gb mem, 1.6mz Intel Dual Core) that I replaced with this ran XP much faster than this runs Vista. Booting and restarting from sleep takes forever and every screen change is an opportunity to do something else while it loads.
Second, the NVIDIA card is a complete oversell. The gaming graphics card is the "weak link" responsible for the 2.5 Vista Experience according to the Vista analysis. I bought a few current game titles just to take a look, GRID and Battlefield 2 and they simply overwhelm the machine. GRID, a Vista game, simply won't load, even after all the processes are stripped and the graphics are dialed back. It is like playing under a strobe. Battlefield2 is a few years older and still plays in stop-action.
Finally, and most surprisingly, the 3 media players included (maybe more, I stripped out alot of the crapware)barely play without stuttering. PowerDVD, my preferred media player for years, barely functions, and only after, again, all the non-critical processes are stopped. After a little investigation I learned that these titles require a Vista Experience rating of from 4.0 to 5.0. Again this machine has a 2.5 rating based on the NVIDIA card. This was very surprising and very disappointing piece of information.
In sum, if you are looking for a machine to surf and spider solitare on, then this would do just fine, but it seems that you could find another alot cheaper to fill that bill. If you want the high performance that this machine promises, I'd keep shopping.
10 of 19 people found the following review helpful:
Great, but only if you're interested in the bottom-most basics
(2 out of 5) by M. Parrish on May 11, 2008After considerable research, we recently purchased this notebook and were extremely disappointed. HP could have had a really great system with this notebook, but they blew it. The 17" screen is gorgeous, the sound is almost as good, particularly when it is docked on the XB3000 expansion base. For Internet browsing, general office work, and e-mail, this system performs beautifully and it makes Vista and Aero look drop-dead beautiful. But this system touts itself as a multimedia system and even includes a remote and video editing software... Our 10-year-old desktop spanked this notebook when it came to running photo-editing software, games, and DVDs. It was a huge disappointment and is going back to the store for a full refund tomorrow. I know you get what you pay for, but we at least expected it to live up to what it promised, and it didn't by far.
13 of 25 people found the following review helpful:
Bad choice
(1 out of 5) by Kalii2 on Apr 20, 2008While this is a feature packed machine, I would be wary.
Ours never worked, right out of the box. Tech support wanted me to crack the thing open and fiddle with the motherboards. Uh, no. I'll just take it back thanks.
It was the last one at the store we bought it from, and the other store in the area only had one left, which was*also a return for being defective*.
Granted this is only two out of how many thousands that are probably fine, but it made me shy away from this machine.
I am *really* disappointed as this seems like a great notebook, though as the other reviewer stated, it is a bit on the heavy side. Just get a good padded strap notebook/laptop bag and it shouldn't be too bad for quick trips from the car to your office, or from class to class on campus.
Ours never worked, right out of the box. Tech support wanted me to crack the thing open and fiddle with the motherboards. Uh, no. I'll just take it back thanks.
It was the last one at the store we bought it from, and the other store in the area only had one left, which was*also a return for being defective*.
Granted this is only two out of how many thousands that are probably fine, but it made me shy away from this machine.
I am *really* disappointed as this seems like a great notebook, though as the other reviewer stated, it is a bit on the heavy side. Just get a good padded strap notebook/laptop bag and it shouldn't be too bad for quick trips from the car to your office, or from class to class on campus.
1 of 7 people found the following review helpful:
I need a option for latinamerica Warrantly
(2 out of 5) by Johnny Guerra on Jun 13, 2008 (Bogotá, Colombia)i like know If Amazon have a option for Latinamerica Warrantly, My HP is in Colombia and this have a damage in your memory. The warranty is Only in USA, and mi HP not have warrantly in mi country. Wath option I have in this case?
1 of 7 people found the following review helpful:
More than Desktop Replacement!!
(4 out of 5) by Vipul Dass on Jun 8, 2008 (NY, USA)Its been 3 months now that am using this laptop. No major issues at all! hav been using it for usual browsing, movies, songs, downloads, and also for gaming (COD1, COD2). Its been very nice til now!
Update:
Its been more than 6 months I have this laptop. Still Rocks!! Would surely recommend this device. Its (one of) the best configured laptops you can get at this price!!!