Home > Consumer Reviews > SanDisk Sansa Fuze 2 GB Video MP3 Player (Black)

I really liked the interface of the Sansa. Unfortunately I was unable to charge the Sansa and play music at the same time. I have an FM Transmitter in the car and it worked great with a Zune and another MP3 player (was able to charge and transmit the music). The Sansa was a different story. After contacting their customer service which was great, they did not have a solution for this glitch, thus the item had to be returned.

I purchased the Fuze after doing lots of research. After receiving it promptly from an Amazon merchant(bzseller), I charged it. Started playing with its features, and while saving a voice recording, it crashed (white screen). Called Sansa support (very helpful), which instructed me to reset. Crashed a second time. Reset. Tried to update firmware, but got error message. Tried to encode video from different sources (DVD,MP4,AVI) using bundled Media Manager, which locked up on two separate computers, requiring reboots.
I gave it one star because the radio worked fine, and when it was functional, audio(mp3,wma) quality was high. I returned it to the merchant (no hassles;full refund), then purchased a Sony Walkman NWZ-E436F. A little more expensive(4GBSony vs 2GBFuze)but problem free, great sound, and crisp seamless video playback using SUPER encoder set at VIDEO mp4;H.264/AVC;320:240;384kbps and AUDIO 44.1K;96kbps. For DVDs,use DVD Decrypter or Smartripper and deselect all audio language streams except English). The Sansa did not recognize files encoded using many different variations of audio/video settings.

First off: According to the many great ratings it has received all over the Net, from Amazon to CNET to Joe Bob's Review Site, I'm sure this is a nifty MP3 player.
What noone tells you is that the FM reception on this thing is a JOKE.

I bought this primarily for the FM function so I would not go out of my mind at the gym, but if the headphones aren't plugged in JUST right, it doesn't pick up ANYTHING, not even static. When it does, it crackles and hisses.

As troubled as it is when standing still, it becomes absolutely unlistenable when you're moving around (even when it's resting on the machine, god forbid you'd strap it to your arm). I felt like a bit of a moron at the gym moving my MP3 player around to find a better reception spot (I didn't find it).

I got it a few days ago and I am returning it today and getting a Zune. Perhaps that will function better.

My son absolutely loved his new mp3 player and used it endlessly. After just two months, it died completely. Never dropped or mishandled, just went blank and wouldn't charge at all. If anyone knows any secrets for resurrecting the device, we'd be interested to find out. Please post advice on the discussion boards.

We received the product and it worked fine the first 2 weeks. After that, it stopped accepting new downloads. 2G should be enough to store quite a few songs, yet we were unable to do so after just a few.