Home > Consumer Reviews > Bell'O WAVS-341 Bent Wood Audio Video Cabinet (Espresso Finish)

The stand is great. However, there was some damage, minor, but damaged. My big complaint was with the way it was shipped. Came FedEx and the shipper required a signature, meaning I had to be there. This required me to take a day off from work, wasting a vacation day. I called the company that I bought it from asking if they would change the signature requirement. Person I talked with as rude and completly unconcerned about me having to take the day off. I would buy TV stand again. However, I will never do business with Wholesale Connection again.

I purchased this cabinet for my 50" TV. It took about 1 hour to get out of the box and assemble. It was the perfect fit for my contemporary livingroom. The TV on the stand looks wonderful !!!
GREAT CABINET !!

This stand is absolutely beautiful, and adds so much value to my living room that I plan to get my house re-appraised! Okay, maybe not, but this certainly does add a very nice touch of contemporary elegance to my living room, and will look classy with my new 54" Plasma TV. Its open design is fantastic for those who have a receiver and/or other components that run hot and require good air flow.

I was pretty apprehensive about ordering this after reading other reviews citing examples of poor shipping and dings in the wood finish. When I ordered, I had it delivered from the Amazon warehouse and not from one of the external sellers, and paid an extra $6.99 for Saturday shipping. FedEx delivered it today (Saturday) as expected, there were no holes or gashes in the box, and upon removing all of the pieces from the box, I was relieved to discover no flaws whatsoever. It was in perfect condition!

Other reviewers also cited difficulties in putting the TV stand together - I was able to accomplish this alone in 1.5 hours using only the tools provided with the product. However, I admit that the way the instructions state the stand should be built would require a few extra hands to hold pieces in place while screws are put in. My trick was that I had a small coffee table, same size as the glass, and I placed the Styrofoam on the coffee table as padding, the glass on top of that, and put the stand together upside down, which, incidentally, is exactly how Bell-o pictures it in the manual even though they tell you to build it right-side-up (this will all make sense when you see the manual).

I am thoroughly satisfied with my new Bell-o TV stand, and if you receive the product in as perfect a condition as I did, you will be too! Now if only my TV would get here soon...

I just received my TV stand today. After reading some of the reviews I carefully inspected the packing box when it arrived and it appeared to be in relatively good order. There where just a couple of minor knocks and abrasions but no apparent damage. As I unpacked the contents they seemed to well packed with foam liners surrounding the contents and protective coverings over all the items to protect them from scratches in shipment. Only while dusting the packing material off the components did I discover a large dent in the middle of the lower flat panel in the front. If it were in the back where it would not be seen I perhaps would not have returned it and requested some kind of price adjustment if possible.
I am not at all convinced that the damage was the result of shipping. The carton did not have any damage that coincided with the observable damage. To put as large a dent in this plywood veneered panel had to take a lot of force and no visible force or damage showed on the carton. I think the damage was done at the manufacturer and it was just shipped that way. Poor quality control is the best explanation I can come up with. I have arranged for a replacement unit and UPS pickup. Repackaging the item is no fun since I had to unpack it in the garage where the driver left it due to the weight and take it in and back out of the house one piece at a time.
Overall the stand looks pretty much as advertised. When they say solid wood be mindful that they mean solid wood veneered plywood. This is how they get the bent shape and if you look closely you can see the multiple layers of glued plywood. Also the color would be best described as "Espresso". If you like your coffee color black then you will like this. It is not at all the color shown. The new low price ($440 from 512 too good to be true) perhaps explains my current dilemma.
Will update later on new arrival
Update
Since I received my first delivery I have had two more replacements sent. One was lost for a week in transit. Both were also damaged on arrival. Return pickups were prompt and courteous. The packaging on this item is just not sufficient to withstand the handling procedures of the shippers and they stated this to me since they are somewhat heavy and large packages.
All said and done I cannot speak too highly of the Customer Service Department at Amazon. Their customer calling number connected me to a service rep in less than 30sec. They went "WAY" above and beyond my "Wildest" expectations in making up for the unconvinced I had experienced. This is one case of a bad result turning into a very pleasant experience. Amazon's dedication to making your online purchase reliable and enjoyable is the reason, in my opinion, why they are the very best online retailer.

I had been looking for a quality stand for my new LCD, but wanted something that looked good on its own. Put it together in about 40 minutes, definitely recommend two people.Everything was well labeled and fit together perfectly. I tested it with a spirit level before placing the TV and it was level right out of the box.There was a very small ding on a rear edge that I would not have noticed if I had not been looking for imperfections.This really is a beautiful piece of furniture. I'm not sure which I appreciate more, the TV or the stand. Well...the TV but it is close! I shopped all over and found it for [...] delivered from [...]