Home > Consumer Reviews > Linksys WVC54GCA Webcam 640x480 802.11G Wireless Internet Home Monitoring Camera

This is my second WVC54GCA camera and I have to say that I am more than satisfied with it. Great price, great value.
I only have two cons to share: audio only works on IE (although this is a common issue with all this type of cameras that I have worked with) and the wifi setup is not as easy as the manual says. I had to retry several times because both cameras won't connect to my home wireless router (netgear). After two hours I decided to reboot the wireless router and now all worked.

Software that comes with the camera isn't that great. I was able to connect to the camera wirelessly within a few minutes to view the image but getting it setup to record on detecting motion didn't work for me. I was able to get it to record at set times for various durations but I wanted this for the motion detection recording. Also viewing saved recordings was cumbersome. The camera was returned for those reasons.

I suffered with these cameras for a year, before I could take it no longer! They were difficult to set up to work wirelessly, and twice I had to pay Linksys $9.99 for suppport to do it for me. Trying to synchronize a modem, router, computer and cameras to work together is not easy for a junior techie like me; but unfortunately, the Linksys support staff didn't seem to know what to do either. After many chats, phone calls, and remote management from Linksys support, I finally gave up. I decided to purchase Trendnet cameras instead. For a little more money, it seems like I've gotten a much better product. They were easy to set up, and when I did need tech support because of an incorrect router setting, the tech person actually seemed to know what to do about it and I was off the phone within a half hour - the first technician tried unsuccessfully to fix it but then referred me to her supervisor. The Trendnets can also be managed remotely, so if there is any problem with the camera, you don't have to be onsite to fix it. What a relief.
\

Camera failed to find wireless network, despite being in same room as router and other wireless devices connected ok. Connected camera using wired connection to test software features and video quality. Image quality is poor, very pixelated and has motion like artifacts even on areas where there is no motion. Tried contacting the technical support hotline which on box is touted as award winning 24x7. After going through approx 4 menu options was told that system is experiencing technical difficulties and line was disconnected. No option to request a call back or estimated time to call again. Very poor product and service from linksys/cisco in my opinion.

I set this up and could see perfectly with the internal network.
However, the external service was not good.
I never could get it to work.
I called everyone but they all pointed at each other.
They mostly blamed my IP service for not allowing me to get a free channel out.
Then they blamed my hardware.
I got a new router, wireless modem, operating system, computer and still could not see it on the web.
Useless.
In the end I bought a mobi-cam and setup with external web viewing in 5 minutes.
I threw this piece of junk away.