Linksys Wireless-G Router for ATT&T/Cingular 3G/UMTS Broadband WRT54G3G - Wireless router + 4-port switch - EN, Fast EN, 802.11b, 802.11g

Amazon Customer Reviews

(5 out of 5)

Mobile 3G Router

This item worked perfect right out of the box. Install was exceptionally. Worked perfect with the Sierra card. Was up & running in 20 min. Perfect fit for a rural non-cable area. Would highly reccomend this productLinksys Wireless-G Router for ATT&T/Cingular 3G/UMTS Broadband WRT54G3G - Wireless router + 4-port switch - EN, Fast EN, 802.11b, 802.11g

(4 out of 5)

great for mobile access...

I use this router in an RV and at a mountain house were installing dsl is not cost effective. Nice to have mobile wifi when multiple clients require internet access. Set up via start up disk did not work but configuration via web interface was easy and feature rich. Recommend an external antenna for use with AirCard to improve cellular reception and backhaul speeds.

(5 out of 5)

Works Great RTFM on the CD forst

Router setup was easy but it really helps to read the manual on the CD first. The router does work with a non-listed card the Option GT Max 3.6 (non-express model). Make sure your card firmware is up to date and update the router firmware once you get it connected. Router security is clearly explained on CD Just read and follow the instructions and make sure to secure your router and your wireless signal.

(5 out of 5)

WRT54G3G Router

This product works very well AFTER you update the firmware on the AT&T/Cingular card. Then it is plug and play it didn't work without the updated firmware. The instructions could have been better but over all I am pleased with the performance of the router.

(1 out of 5)

T-mobile @Home Service startup PROBLEMS (at home)

I have just spent 2 hours on the phone with t-mobile just to find out that the router they supplied me from Linksys is defective. This is a known problem apparently. Mind you, most of the waiting was from holding, and getting disconnected.

I got a t-mobile @HOME router, and it was defective right out of the box. Voice errors codes on the LINKSYS WRTU54G-TM.


J0011.0 Network busy. Retry. (Router attempts connection every 2 minutes)
----Removed SIM and inserted to GSM phone, and made a test call. Worked fine. Reinserted SIM into router and then the following error code.----

J0012.4 Failed to connect. Location unknown. (Only 1 attempt to connect by Router)

I went through t-mobile's troubleshooting information online which was absolutely useless.

Power cycled. Re-ran install CD for router multiple times. I ran my connection from INTERNET -> Router -> Tmobile Router -> laptop. I also tried, INTERNET -> T-mobile Router -> laptop. I thought it might have been a issue with have 2 routers, but that was not the case.

No blue LED light worked for either Line 1 or Line 2 when a phone line was plugged into the router. "Rep at LINKSYS said "It's really hard getting that blue LED light on" The light should just turn on if the SIM is activated, router on, internet on.

I called t-mobile yesterday at 5pm, and it was a 40 minute wait time to talk to someone at the @HOME tech support. I called again at 930pm, and it was a 3hr wait time. They leave an option for them to call you back if you leave them a call back number. I wait 3 hours, and call at 1230am, and t-mobile is closed.

I get a 3 phone calls from t-mobile at 5am (7 minute intervals) while I am sleeping form their automated system. When you call you get transferred from the customer service, then to the @home service, and then finally to someone at an outsourced customer service at LINKSYS. I called when they just opened, and it took 20 minutes to get transferred to LINKSYS. Can you imagine what the wait time is like during peak hours?

LINKSYS troubleshoot is just to update the firmware, which did not fix anything. I get a reference # to get an exchange.

The best part is I am not the account holder, this is for my parents account who speak very little English. So t-mobile wont notify the store that my parents need to exchange the router. Privacy issues.

1st call - She wont even transfer me to the @home department because it's not my account. I told her that I have already called t-mobile numerous times and have been transferred to that department with no problem. That I've been on the phone for 2hours with t-mobile. Won't transfer.

"Leticia at t-mobile, go **** yourself."

2nd call - Transfers me to @home. @Home tells me they can't do the exchange cause I am not the account holder.

3rd call. Won't transfer me until I verify ALL my information. I verify the information for the Dad (who is on the account) and since I don't know my Mom's (primary) last four of her SS#, they put me on hold for 5 minutes.

So I am sitting here with a defective router, no land line phone service, and everyone has already left for work. So once I get my Dad to exchange the router after 5pm, I pray to God that is works and I wont have to call t-mobile.

T-mobile sucks, and their customer service is sub par. Teach your employee's to have a little empathy. I would tell my parents to switch services, but my Dad wants your cheap VOIP, if it ever works. But I will never use your services EVER, recommend to my friends never to sign-up for t-mobile, and copy and paste this rant all over the internet for all to see.