Home > Consumer Reviews > Aliph Jawbone Noise Shield Bluetooth Headset (Black)

Aliph Jawbone Noise Shield Bluetooth Headset (Black)

See it at Amazon.com for $64.99

Average Customer Rating
(3.5 out of 5)

Amazon Customer Reviews

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303 of 356 people found the following review helpful:
(1 out of 5)

Bad quality control and customer service from Aliph Jawbone

Aug 8, 2007 - By T. Tom (SF Bay Area, CA United States)

The Jawbone bluetooth headset is not really made very well and is a lot worse than people seem to give it credit for. Parts fall off after a short time and it is very cheaply made. It looks metal but really is cheap bendy plastic material.

Further, once you set it up, you can only use it on one ear. Other headsets (like Plantronics ones for example) allow you to swivel the earloop to switch ears if you get tired of using it on one ear. The Jawbone doesn't do this.

While the Jawbone's noise cancellation does seem good that's about all it has going for it because your voice still sounds muffled, soft and digital-like. Further, the Jawbone is too big and bulky to comfortably put it into a pocket to take with you.

But my main complaint is with the Aliph Jawbone company customer service itself-they are absolutely horrible. They advertise on their website that the Jawbone has a 1 year manufacture warranty to the end consumer. But, my Jawbone broke and when I contacted them about getting warranty service on it, they rudely informed me that they only provide warranties on units bought directly from their own website. If I bought from some other retailer, it has ZERO warranty! I'm not sure whether or not this is even legal, but do believe it reflects very poorly on the company that they don't even stand behind their own products.

I would never recommend buying this headset or any other made by Aliph.


108 of 120 people found the following review helpful:
(3 out of 5)

Decent Sound Quality, But ...

Sep 17, 2007 - By Christopher M. Adams (San Francisco, CA USA)

All the reviews and marketing I've heard for Jawbone, including the Demo on their website, tout how great the sound quality is. What they don't tell you is that it's only great for the person to whom the Jawbone user is speaking. But the sound is no different to the Jawbone user than any other Bluetooth headset.

The charger attachment is cumbersome, and although I've only owned my Jawbone for 4 months, is already coming loose.

Also, the Earloop is terrible. It's difficult to put it on, very uncomfortable, and breaks monthly. In the 4 months I've owned my Jawbone, I've had 4 Earloops break. And Jawbone doesn't allow you to buy just the replacement part that is right for you. Instead, you have to buy their full 4-pack, which has 2 different sizes for each ear. So to get the size that is right for you, you have to either buy a full 4-pack monthly (very expensive over time), or suffer as I have with Earloops that are not right, thus not confortable for you, for 3 of the 4 months, until you're forced to purchase yet another 4-pack. This may be great for their balance sheet, but it's unnecessarily expensive and very frustrating for the user.

This product is great if your main concern is how well the person to whom you're speaking can hear you. But for yourself, there are better products out there -- like the Jabra headset I used to have.


74 of 82 people found the following review helpful:
(2 out of 5)

Decent sound, horrible fit

Dec 3, 2007 - By magicker71 (Louisville, KY)

After using the Jawbone for several months all I can say is I completely regret ever buying it. The sound quality is good, but nothing particularly special either despite all of their claims. The sound quality is a bit better than my previous $50 Motorola bluetooth headset.

The main problem with the Jawbone, as many others have said, is the terrible fit. I typically wear the Jawbone for both legs of a 30 minute commute to work and at least half the time the Jawbone begins falling out of my ear requiring constant adjustment. When talking I usually have to hold the Jawbone into my ear with one hand so it works properly. Kinda defeats the purpose of a wireless headset.I've tried various combinations of the included earpieces and ear loops with no luck in finding a good fit.

Not recommended.


71 of 72 people found the following review helpful:
(5 out of 5)

Great headset. Awesome noise reduction

Jun 27, 2007 - By Steven M. Godlewski (Chicago, IL)

I have had this headset for about 3 months now. The noise reduction is remarkable. I can be in a airport and no one even knows I am out of my office.

Wind is a problem with this headset as with any other headset. The noise reduction does not reduce wind noise. If it's a windy day you are out of luck but I don't know of any headset that works that way.

Sound - The sound is a little tinny but you get used to it pretty quickly.

Comfort - I have owned at least a dozen Bluetooth headsets and this is by far the most comfortable. There are different clips and ear pieces that come with the headset. I have worn it for over 8 hours straight and don't even know it's there.

Charging - Propriety USB charger that plugs into the back of the phone. They also supply a plug for an outlet so you can charge it without your computer. I bought 2 chargers one for home and one for my laptop bag.

Battery - Very good battery life. I cannot remember exact times but I use it often every day and have not run out of charge yet.

Storage - This is the one thing that is a pain. It does not come in a case and putting it in your pocket is a real pain. I know this is trivial but I wish there was a case for it when I am not wearing it.

Overall I really like this headset and can honestly say this is the best one I have owned.


40 of 45 people found the following review helpful:
(1 out of 5)

Not ready for prime time

Oct 28, 2007 - By Jeffrey Battershall (Morton, PA United States)

I purchased this product a couple of months ago from a major retailer, and just yesterday returned it. Sorry to disagree with your other reviewers, but I find this product fragile and poorly designed. It's a rare thing with me to give a bad review of a product, but I feel I must do this so you don't waste your time and money buying it. Other, cheaper units perform better. Here's what's wrong with it:

1) The much vaunted noise rejection is not all that is cracked up to be. In windy conditions, other parties could not hear me. At times there would be echoes of my voice. In general, the sound is also quite tinny.

2) The ear clips are fragile and break easily. I had the product for 2 months and they had already broken twice. Yes, there were two more spares, but at that rate they wouldn't last long.

3) The unit as a proprietary charging dongle that you must use. That's a big thumbs down. Should have been a simple USB like other manufacturers use.

4) The charging dongle began to "stick" to the main unit and pull the unit apart. By this time, the unit was on life-support as far as I was concerned.

5) It is difficult to turn off and on, adjust the volume, etc., as compared to other products like the Motorola H700. Overall, its trying to earn style points with its appearance and functions, but in fact it is really just a bad design.

There's more, but I should hope that this is enough.