Home > Consumer Reviews > Coby DP-767 7-Inch Widescreen Digital Photo Frame with Multimedia Player (Includes 2 Metal Frames)

Checked reviews everywhere but noone seems to mention some VITAL details. Here is the details from Colby Electronics Corporation on this DP-769

* 7" Widescreen TFT LCD @ 480 x 234 <-- Resolution NOONE has
* File Format Support: Photo - JPG, Audio - MP3/WMA, Video - MPG/AVI/XviD
* AV Output for use with Home Theater Systems
* Removable Memory Support: SD, MMC, MS, xD, CF, Full-Size USB (Host)
* Integrated Stereo Speakers
* Wall Mountable Design with Detachable Stand
* Unit Dimensions: 10.25" x 8.75" x 2.24" (WHD)

SPECIFICATIONS:
* Display Type: 7" Widescreen TFT LCD @ 480 x 234
* Contrast Ratio: 300:1
* Brightness: 250 cd/m2
* AV Output: Composite Video, 3.5mm Headphone / RCA Stereo Audio, Integrated Stereo Speakers
* Power: 100-240V UL AC Adapter

ACCESSORIES INCLUDED:
100-240V AC Adapter & Detachable Stand & Remote Control & Two Interchangeable Acrylic Frames

This is the cutest and most useable portable digital photo frame that I have seen and I've looked at many. Also the most cost effective. Problem is it doesn't work! The MENU button was dead - didn't respond. Package inserts said call Coby before returning - so I did. Coby's instant response was return it. If you return it to Coby, you have to pay postage, even though it is a defective product, you still pay postage. Amazon covered the return, however Amazon did not issue a replacement, I had to order another one. 2nd try - same problem, dead MENU button. 2nd call to Coby - same answer - just return it. No help offered. When I asked the tech if they had a recurring problem as I did, tech said my best option was to just return it.
I love the potential here, but the frustration was over the edge. Coby is not a company that I will deal with in the future, however Amazon was very good about returning and crediting and paying the postage. I highly recommend shopping @ Amazon. As for the Coby portable frame, my best advice is DON'T BUY THIS PRODUCT.

I could not make this frame to show pictures with the correct aspect ratio - given that I wanted to use the entire screen. The original 4x3 pictures would show either in the center of the screen (with black stripes on left and right), or you can switch to the widescreen mode - then everyone looks fatty. I thought that zoom function would do the trick - no way. In the 4x3 mode the left and right stripes are there despite of the zoom. I tried to resize/crop images on my PC hoping to make it work - no way. Tried resizing/cropping to 480x270 (which is 16x9) or to the frame's native resolution of 480x239. It would show then black stripes on the top and the bottom, and the picture would still be distorted. I guess it is all really a firmware problem, but could not find any updates on Coby's website (they say in the manual that occasionally they have firmware updates).
After a while another problem popped up - the frame started randomly showing snowy lines across images. I already had enough of trouble with it. Returned as defective.
Haven't even tried multimedia features.

Thankfully I was just looking for a digital picture frame (no need for video or music) since the video feature does not work for me.

For pictures, I'm thrilled. Quality is better than I expected since I feared resizing all my images to 480x860 would result in poor quality. It's plenty good enough for the price.

I used ACDSee to batch process several hundred images. First I cropped to widescreen format, then resized to 480x860. I used an SD card for the photos.

I few images suffered from the cropping (lost the top of peoples heads), but for the most part cropping didn't hurt too much. For those that were impacted, I just manually moved the crop to avoid cutting out content. I think I rather have a standard format frame though since that matches my camera.

Overall, if you get a defect free unit, and don't expect to use the video feature, you should be happy with it.

Misleading: This product WILL NOT play mp3 files while it displays pictures! Coby tech support says they have only four models that actually can do that. If you want something that plays mp3 files OR displays photos, this is the one for you.

Hard to Use: The remote control has very tiny buttons that only seem to work about half the time. Even using the buttons on the back of the unit does not guarantee that a command will go through on the first button push. Also, there are buttons that are only located on the remote, so DO NOT lose your remote. Hardware issues aside, the software is not user friendly at all, and the users guide is vague at best.

Overall: A very disappointing buy.

CAVEAT EMPTOR